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Old August 10th, 2006, 02:19 PM   #1
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AfterEffects 7 Crashes on Startup - Intel iMac

I have a 20" Intel iMac with 1.5GB RAM. Unlike others I have read about, the install and activation seemed to go fine. Unfortunately, each time I launch AE7, the splash screen gets to the part where it reads "Initializing User Interface", then -poof- total crash: "The Application Adobe AfterEffects has unexpectedly quit".

I've tried all the troubleshooting steps I could find: trashing/renaming the OpenGL plugin, starting in safe boot, repairing drive permissions, trashing the AE preference files, launching the app under another user account. So far, nothing has worked. Adobe is maddeningly vague about the issue. According to them, AE7 "should run" under Rosetta, albeit with a performance hit. The Adobe generic help document finally ends with a suggestion to reinstall the OS, but I'm not prepared for such a drastic step.

I've read message boards where folks claim to be running AE7 on Intel Macs. Has anyone here done it? And if so, what did you do to get it running?
Scott Anderson is offline   Reply With Quote
Old August 10th, 2006, 10:55 PM   #2
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I had a similar problem with After Effects 6.5. It turns out it the source of the crash was a 3rd party plug-in in my Quicktime components folder. I guess the plug-in wasn't capable of running under Rosetta. Removing it from the Quicktime folder in HD --> Library -> Quicktime solved the problem. Hope this helps.
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Rob Moreno is offline   Reply With Quote
Old August 24th, 2006, 08:34 AM   #3
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you could always run bootcamp and run a windows version of after effects, not that it would be a pleasant experience on windows, it would be faster, :-)
Riley Harmon is offline   Reply With Quote
Old October 2nd, 2006, 01:08 PM   #4
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I've run into this problem and posted the fix that worked for me here.


Hope it helps,

Dale Bradshaw is offline   Reply

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