Compressor won't open after Software Upgrade. at DVinfo.net

Allen Riley · January 20th, 2008, 06:35 PM

I upgraded to FCP 5.1.4 and now Compressor doesn't open. Has anyone experienced this before? Additionally, none of the codecs that came with Compressor work with Quicktime Conversion. Should I just reinstall everything?

Martin Pauly · January 21st, 2008, 09:44 AM

I had huge problems with Compressor (I wasn't able to submit any jobs) after upgrading to FCS2. I called Apple's tech support (free for 90 days after purchase), and they were able to help me. Basically, they had me reinstall Compressor in a way that was different from the "published" procedure, and everything worked fine from then on.

- Martin

January 20th, 2008, 06:35 PM	#1
Allen Riley New Boot Join Date: Aug 2006 Location: Providence, RI Posts: 16	Compressor won't open after Software Upgrade. I upgraded to FCP 5.1.4 and now Compressor doesn't open. Has anyone experienced this before? Additionally, none of the codecs that came with Compressor work with Quicktime Conversion. Should I just reinstall everything?

January 21st, 2008, 09:44 AM	#2
Martin Pauly Major Player Join Date: Apr 2006 Location: Cedar Rapids, IA Posts: 563	I had huge problems with Compressor (I wasn't able to submit any jobs) after upgrading to FCS2. I called Apple's tech support (free for 90 days after purchase), and they were able to help me. Basically, they had me reinstall Compressor in a way that was different from the "published" procedure, and everything worked fine from then on. - Martin __________________ Martin Pauly