Interesting. We did what I said, uninstalled everything I didn't need, Uninstalled Encore 2.0, did all the updates to XP, reinstalled Encore and it all worked. (one interesting thing, before when we reinstalled Encore the Install app didn't want to run, after we did all the updates it ran fine and has been chugging along ever since).

We recently added the Klite codec pack, but I just ran encore yesterday and it worked fine. We actually had to install the Mpeg2 part since I couldn't watch the DVD I created on this machine. Now that was weird, but like I said it all seems to be working now (knock on wood!)

I had the same problem with the installer, actually I had to copy the folder where the encore 2 installation files are over to my desktop to get it going.

I think multiple mpeg2 codecs might have been the problem in my case, but not entirely sure if thats the case. In addition to K-lite pack i had Sonic dvd it, Roxio Cineplayer installed....so that might have caused one or two conflicts.

Well after running fine for just over a year, the same problem is back. Error loading transcode presets.

Tech and I went round and round yesterday ( most of us are barred from installing and uninstalling software so I need him) the Install disc worked fine, but we have not resolved the problem. Unistalled the Encore software, unistalled the sonic record now program, unistalled k-lite, reinstalled encore, still the same errors.

Nothing has been added to the machine, nor removed. In fact I just authored a DVD with it last week, and it worked smoothly. then I got a request from an office for an older project, went to open it, as I couldn't find the master on the shelf, and viola! error loading transcode preset popped up.

and the tech is now on vacation for more than a week so its' "dead in the water" time.

I can rename the .vpr files to get rid of the .REJ extension but I cannot re-install Encore so my options at troubleshooting are extremely limited.