Buffer Underrun error in iDVD at DVinfo.net
DV Info Net

Go Back   DV Info Net > Apple / Mac Post Production Solutions > Final Cut Suite

Final Cut Suite
Discussing the editing of all formats with FCS, FCP, FCE

Reply
 
Thread Tools Search this Thread
Old July 3rd, 2004, 12:26 AM   #1
Major Player
 
Join Date: Apr 2003
Location: Chico, California
Posts: 357
Buffer Underrun error in iDVD

I just tried burning a DVD in iDVD 4. The first one burned fine. The second project was approximately the same length and complexity in terms of number of chapters. It failed with a buffer underrun error (all of the audio is there but the video fails at about chapter 5). Same box of media, no other changes.

Suggestions?
__________________
Jeff Price
Flickerflix Nature Videos
flickerflix@yahoo.com
Jeff Price is offline   Reply With Quote
Old July 3rd, 2004, 06:32 AM   #2
Warden
 
Join Date: Mar 2002
Location: Clearwater, FL
Posts: 8,287
What burner are you using? What speed media are you using? Which Mac are you using?
__________________
Jeff Donald
Carpe Diem




Search DVinfo.net for quick answers | Where to Buy? From the best in the business: DVinfo.net sponsors
Jeff Donald is offline   Reply With Quote
Old July 3rd, 2004, 03:11 PM   #3
Major Player
 
Join Date: Apr 2003
Location: Chico, California
Posts: 357
Sorry, late at night when I posted.

G5, dp 2 gig, 1 gig ram, superdrive, 10.3.x

2x Verbatim media

I'm going to try forcing the burner to burn at a lower speed to see if it will help.
__________________
Jeff Price
Flickerflix Nature Videos
flickerflix@yahoo.com
Jeff Price is offline   Reply With Quote
Old July 3rd, 2004, 04:18 PM   #4
Major Player
 
Join Date: Apr 2003
Location: Chico, California
Posts: 357
Well, I can't seem to find a place to specify a lower burn speed. I looked in the preference panel for iDVD and for DVDs in the systems update. Anywhere else?
__________________
Jeff Price
Flickerflix Nature Videos
flickerflix@yahoo.com
Jeff Price is offline   Reply With Quote
Old July 3rd, 2004, 05:06 PM   #5
Warden
 
Join Date: Mar 2002
Location: Clearwater, FL
Posts: 8,287
I would guess a media error or drive error. If you can force it to burn at a slower speed, that would help.
__________________
Jeff Donald
Carpe Diem




Search DVinfo.net for quick answers | Where to Buy? From the best in the business: DVinfo.net sponsors
Jeff Donald is offline   Reply With Quote
Old July 4th, 2004, 11:29 AM   #6
Major Player
 
Join Date: Apr 2003
Location: Chico, California
Posts: 357
Here is the Console log for the error -

2004-07-03 16:02:28.320 CrashSubmitter[480] Crash report submitted!
iDVD: Burn started, Sat Jul 3 17:49:22 2004
iDVD: Burning to DVD-R media with DAO strategy in PIONEER DVD-RW DVR-106D A606 via ATAPI.
iDVD: Requested DVD burn speed was 47x, actual burn speed is 2x.
iDVD: Burn underrun protection is supported, and enabled.
iDVD: Burn failed, Sat Jul 3 19:06:42 2004
iDVD: Burn sense: 5/21/02 Illegal Request, Invalid address for write
iDVD: Burn error: 0x80020060 The device drained its buffer without burn underrun protection.
2004-07-03 19:11:00.055 SystemUIServer[379] CPSLaunchAppWithData (/Applications/DVD Player.app, ..)

I'm beginning to think maybe a bad drive. On the log it says buffer underrun protection is supported and enabled but when it fails it says the device drained its buffer without buffer underrun protection.
__________________
Jeff Price
Flickerflix Nature Videos
flickerflix@yahoo.com
Jeff Price is offline   Reply With Quote
Old July 4th, 2004, 12:20 PM   #7
Major Player
 
Join Date: Jul 2003
Location: Honolulu, Hawaii
Posts: 453
Have you tried apple/support/discussions/idvd? I think I've seen this buffer underrun issue come up there - on the g5s and idvd4, as in your case. Can't remember if Apple posted a knowledge base "fix" or not.
Patricia Kim is offline   Reply With Quote
Old July 4th, 2004, 03:25 PM   #8
Major Player
 
Join Date: Apr 2003
Location: Chico, California
Posts: 357
I did a search - the recommendations on the knowledge base are close to worthless. I've posted to the discussions forum with little luck so far.

This was a very simple project - 9 clips, no transisitions, no additional sound.

Have to wait til Tuesday to call Apple Care and see about getting a new drive. Sigh.

Ok, I just got a successful burn using best performance versus best quality. I'm still not happy with the two previous failures at best quality.
__________________
Jeff Price
Flickerflix Nature Videos
flickerflix@yahoo.com
Jeff Price is offline   Reply With Quote
Old July 6th, 2004, 10:08 AM   #9
Major Player
 
Join Date: Apr 2003
Location: Chico, California
Posts: 357
Well it wasn't a fix but I was able to burn successfully if I used best performance rather than best quality (these are on DVDs less than an hour).

Being a glutton for punishment I then merged two of the files and had a successful burn on best quality if the original footage was greater than 60 minutes.

It burned but the sync was dreadfully off! I may play around in QTPro to fix.

So, it doesn't appear to be the media or the drive. This suggests that there are problems with iDVD or with 10.3.4 (encoding seems to be fine, its the burning that wasn't working).

Can't wait to move to DSP this fall!
__________________
Jeff Price
Flickerflix Nature Videos
flickerflix@yahoo.com
Jeff Price is offline   Reply With Quote
Old July 6th, 2004, 10:44 AM   #10
Major Player
 
Join Date: Jul 2003
Location: Honolulu, Hawaii
Posts: 453
"Best quality/best performance" seems to be the sad refrain I remember from reading the Apple discussion threads. It's an iDVD4 problem, which is why I'm still using iDVD3.01. It's amazing that people who do marketing let that kind of apparent dichotomy even show up in a menu - bad advertising for a product. On the audio sync, one of the fixes (even worked for me the one time I had a problem in iDVD3) is to extract audio and make sure it's pasted at the playhead.(I only did it for the segment where the problem showed up - it can be a real mess if you extract all the audio and the separate segments start to move around.)
Patricia Kim is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

B&H Photo Video
(866) 521-7381
New York, NY USA

Scan Computers Int. Ltd.
+44 0871-472-4747
Bolton, Lancashire UK


DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Apple / Mac Post Production Solutions > Final Cut Suite

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



All times are GMT -6. The time now is 04:15 PM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2024 The Digital Video Information Network