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Old March 9th, 2011, 04:08 PM   #1
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Join Date: Oct 2006
Location: Colorado Springs, CO
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Compressor not compressing - Boris the culprit?

I recently purchased a download copy of the Boris Continuum Film Process plugin.
Boris Continuum Film Process :: Digital Juice
I used it for some color correction and image softening and then sent the sequence to Compressor.

Compressor basically stalls out and doesn't do anything when I hit Submit. In Batch Monitor the progress bar doesn't even start to move and it says "Unknown Time Remaining".

I mention the Film Process because that's the only thing that's different about what I'm doing now vs. what I was doing before Compressor quit working.

I was able to output a Self Contained .mov file from FCP to Quicktime and then render that through Compressor, but that's an extra step I'd rather not have to take every time I want to use Compressor.

Here's my setup:
2009 Mac Pro Quad 2.66
Sequence is ProRes 422 (HQ) 1440x1080 30p
Rendering to H.264 in Compressor

Any thoughts?
Josh Keffer
“Don’t shoot your demo reel. Be true to the story.” Tobias Schliessler, ASC
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Old March 9th, 2011, 06:51 PM   #2
Join Date: Dec 2008
Location: Kennewick, WA
Posts: 1,124
Re: Compressor not compressing - Boris the culprit?

I've had a similar problem with Compressor. Here are the things that have fixed it for me in the past.

- Restart Compressor
- Open Batch Monitor and cancel process
- Restart entire system
- There's a bug in the Matrox MXO2 software but it's been fixed recently. I needed to upgrade the software/firmware.
Sony EX3, Canon 5D MkII, Chrosziel Matte Box, Sachtler tripod, Steadicam Flyer, Mac Pro, Apple/Adobe software - 20 years as a local videographer/editor
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Old March 9th, 2011, 08:58 PM   #3
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Join Date: Nov 2005
Location: Brighton, Colorado
Posts: 386
Reset Compressor

Similar problems on both G5 and Intel. Below are a few things I found digging around sites. Compressor now appears to be working good for now.

System Preferences > Apple Qmaster > Stop Sharing

In Compressor, select the menu item Compressor and Reset Background Processing.

Close System Preferences and Compressor.

Open Terminal > cd /var/spool/qmaster/ > delete all the folders/files before you reboot.


Open Compressor to see if it now is working correctly.

If all is well enable Qmaster: System Preferences > Apple Qmaster > Start Sharing
Jeff Zimmerman • Love what I do • Colorado + North America
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