FCP 4.5 & Quicktime 7 at DVinfo.net

Richard Stiehm · July 13th, 2006, 09:11 AM

I was wondering if anyone has had problems with FCP after they upgraded to quicktime 7?? I did this to 4 of the 5 stations we have at work and the ones I upgraded all seem to crash(not really a crash but a "general error 39") when I apply EQ to audio... if I take it off it seems to be fine.... When I move the project to the one station that is still on quicktime 6 there is no problem... All the stations are powermac G5 dual OSX.3.9, FCP 4.5, Quicktime 7.1.2(I think that's the latest)... Any suggestions on a workaround would be helpful....Thanks

Richard Stiehm

Meryem Ersoz · July 13th, 2006, 09:26 AM

http://docs.info.apple.com/article.html?artnum=301852

this may or may not help but in each FCP upgrade, i've had to do this to get full functionality....

Boyd Ostroff · July 13th, 2006, 09:27 AM

There are definitely some issues with FCP 4.5 and QT7. When it first came out there were major problems, then Apple issued some FCP 4.5 updates. Have you checked to be sure that you have applied all the available updates to FCP? A quick look at Apple's site turned these up, there may be more:

http://www.apple.com/support/downloa...deoupdate.html

http://www.apple.com/support/downloa...acosx1039.html

These issues were discussed a lot last year when QT7 came out, followed shortly by FCP5. I was in the middle of several big projects with FCP4.5 at the time and I made it a point NOT to switch to QT7. When things calmed down last winter I made the switch to FCP5, QT7 and MacOSX 10.4. Since then I have read posts from people who say that everything is fine with FCP4.5/QT7/MacOS 10.3.9, and then there are others like you who are having problems. So it's hard to sort out. Unfortunately as time goes by you find yourself in the minority when using older software and this sort of thing can get really frustrating.

Have you searched through old posts on Apple's FCP support forums? You may find something helpful there:

http://discussions.apple.com/forum.jspa?forumID=939

Let us know if you are able to resolve the problem and what you did - it may help others.

Richard Stiehm · July 17th, 2006, 04:02 PM

Thanks for the replys.... I have been able to convince the powers that be that it would be in the best interest of the company to upgrade our systems to the most current FCP, OS, and Quicktime which I hope with my fingers crossed will take care of the problem.

Rich Stiehm

Jeff Sayre · July 17th, 2006, 04:41 PM

That should solve your issue. Two procedural notes:

I have read in several sources that it is best to install the QT update (current version) 7.1.2 before installing FCP 5.1 upgrade/crossgrade. Apparently FCP can go a little bonkers if QT 7.1.2 is installed afterwards. However, I believe some people are using FCP 5.1 with an earlier version of QT without issue.

Also, when updating your OS, visit Apple's website and download the Combo Update for 10.4.7. I is much better to install OS Combo Updates than the updates that Software Update downloads.

Of course, if you can wait 3 weeks, OSX 10.5 may very well be available. We will see!

Boyd Ostroff · July 17th, 2006, 04:59 PM

Quote:

Originally Posted by Jeff Sayre

Of course, if you can wait 3 weeks, OSX 10.5 may very well be available. We will see!

We were discussing this in another thread, and a couple people pointed out that Apple is expected to demonstrate 10.5 but may not actually start shipping it at WWDC. However, if you buy 10.4 now you would have to pay the full price to upgrade to 10.5 whenever it comes out. In the past, Apple has offered something called the "up to date" program which (if they do this again) would let you buy 10.4 after the 10.5 announcement and then upgrade for a nominal cost, when 10.5 actually ships.

So yeah, I'd wait a few more weeks if you can, especially if you need to buy multiple copies of OS X.

Jeff Sayre · July 17th, 2006, 07:34 PM

Quote:

Originally Posted by Boyd Ostroff

We were discussing this in another thread, and a couple people pointed out that Apple is expected to demonstrate 10.5 but may not actually start shipping it at WWDC.

Yes, I do realize that but I'm hoping for an early gift from Apple. They do like to under promise and over deliver!

But, you are correct. It is best to wait three weeks and see what actually happens.

Meryem Ersoz · July 17th, 2006, 08:13 PM

anyone know what 10.5 might have to offer that the current version does not, and would these offerings impact FCP functionality in any substantial way? now that i spent half a day troubleshooting FCP 5.1.1, and it is stable and running just swell, i'm not eager to update the system right away...unless there's something really big in the offing....

July 13th, 2006, 09:11 AM	#1
Richard Stiehm New Boot Join Date: Dec 2004 Location: Brooklyn NY Posts: 11	FCP 4.5 & Quicktime 7 I was wondering if anyone has had problems with FCP after they upgraded to quicktime 7?? I did this to 4 of the 5 stations we have at work and the ones I upgraded all seem to crash(not really a crash but a "general error 39") when I apply EQ to audio... if I take it off it seems to be fine.... When I move the project to the one station that is still on quicktime 6 there is no problem... All the stations are powermac G5 dual OSX.3.9, FCP 4.5, Quicktime 7.1.2(I think that's the latest)... Any suggestions on a workaround would be helpful....Thanks Richard Stiehm

July 17th, 2006, 04:41 PM	#5
Jeff Sayre Major Player Join Date: Jun 2005 Location: South Bend, IN Posts: 301	That should solve your issue. Two procedural notes: I have read in several sources that it is best to install the QT update (current version) 7.1.2 before installing FCP 5.1 upgrade/crossgrade. Apparently FCP can go a little bonkers if QT 7.1.2 is installed afterwards. However, I believe some people are using FCP 5.1 with an earlier version of QT without issue. Also, when updating your OS, visit Apple's website and download the Combo Update for 10.4.7. I is much better to install OS Combo Updates than the updates that Software Update downloads. Of course, if you can wait 3 weeks, OSX 10.5 may very well be available. We will see! __________________ www.SayreMedia.com

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July 13th, 2006, 09:26 AM	#2
Meryem Ersoz Wrangler Join Date: Jan 2005 Location: Boulder, CO Posts: 3,015	http://docs.info.apple.com/article.html?artnum=301852 this may or may not help but in each FCP upgrade, i've had to do this to get full functionality....

July 13th, 2006, 09:27 AM	#3
Boyd Ostroff Wrangler Join Date: Dec 2002 Location: Mays Landing, NJ Posts: 11,787	There are definitely some issues with FCP 4.5 and QT7. When it first came out there were major problems, then Apple issued some FCP 4.5 updates. Have you checked to be sure that you have applied all the available updates to FCP? A quick look at Apple's site turned these up, there may be more: http://www.apple.com/support/downloa...deoupdate.html http://www.apple.com/support/downloa...acosx1039.html These issues were discussed a lot last year when QT7 came out, followed shortly by FCP5. I was in the middle of several big projects with FCP4.5 at the time and I made it a point NOT to switch to QT7. When things calmed down last winter I made the switch to FCP5, QT7 and MacOSX 10.4. Since then I have read posts from people who say that everything is fine with FCP4.5/QT7/MacOS 10.3.9, and then there are others like you who are having problems. So it's hard to sort out. Unfortunately as time goes by you find yourself in the minority when using older software and this sort of thing can get really frustrating. Have you searched through old posts on Apple's FCP support forums? You may find something helpful there: http://discussions.apple.com/forum.jspa?forumID=939 Let us know if you are able to resolve the problem and what you did - it may help others.

July 17th, 2006, 04:02 PM	#4
Richard Stiehm New Boot Join Date: Dec 2004 Location: Brooklyn NY Posts: 11	Thanks for the replys.... I have been able to convince the powers that be that it would be in the best interest of the company to upgrade our systems to the most current FCP, OS, and Quicktime which I hope with my fingers crossed will take care of the problem. Rich Stiehm

July 17th, 2006, 08:13 PM	#8
Meryem Ersoz Wrangler Join Date: Jan 2005 Location: Boulder, CO Posts: 3,015	anyone know what 10.5 might have to offer that the current version does not, and would these offerings impact FCP functionality in any substantial way? now that i spent half a day troubleshooting FCP 5.1.1, and it is stable and running just swell, i'm not eager to update the system right away...unless there's something really big in the offing....