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Focus Enhancements FireStore
Specifically for the FireStore DV Direct-To-Edit Disk Recording Solutions.

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Old May 21st, 2004, 06:06 AM   #1
Tourist
 
Join Date: Apr 2004
Location: UK
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MXPro DV audio stutter

MyMXProDV is producing a stuttering audio problem with input from my DV camera. I have tried other cameras and got the same problem so it appears to be an issue with MXProDV.

The problem seems to occur roughly every 10 - 20 minutes. It can be cleared by switching the camera on/off or disconnecting/reconnecting the DV input cable but obviously neither of these solutions are viable during a recording session.

I have read that long DV cables can cause some similar problems but I am using a 5 meter DV cable which seems to work Ok with all other equipment.

Any suggestions?

Goro
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Old May 23rd, 2004, 10:46 PM   #2
Focus Enhancements
 
Join Date: Oct 2003
Location: Campbell, CA.
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Hi Goro,

Sorry for the delay in responding.

We are really sorry that you are experiencing trouble with MXProDV, and thank you for noting this issue. Please provide contact information so I can have our technical support people contact you.

Email me at mmcewen@focusinfo.com

Matt McEwen
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