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-   -   Good Place to Get a Broken Tape Repaired (https://www.dvinfo.net/forum/long-black-line/47758-good-place-get-broken-tape-repaired.html)

John Cloy July 15th, 2005 10:52 AM

Good Place to Get a Broken Tape Repaired
 
I borrowed a camera (JVC DV-500) recently from a "video friend" for a shoot that required 3 cameras. The camera worked great while shooting, but twice(!) ate tapes while ejecting the tape to the point that the tapes broke. So out of about 15 tapes used in this camera, 2 were toast. These were "one time" events - plays and dance recital type stuff.

What to do? Did a search on-line and found Pacific Video Repair. Filled out their on-line form, they sent an Email with instructions. Sent them one tape and prayed. They notified me when they received the tape, notified me again when they repaired it (the day after they received it), and asked for Paypal payment ($20.00). Shipped the tape back to me the same day I paid them ($20.00 includes the return shipping).

I received the tape last night and captured everything successfully. Very professional, good service, great price. I'm sending the second broken tape today.

Here's the web url:

http://www.pacificvideorepair.com/

Hope none of you ever need it - but if you do...

jc

Steven Gotz August 28th, 2005 08:49 PM

Based on this post, I sent my broken tape to Pacific Video Repair.

They did a quick turnaround and I was quite satisfied. So, thanks John, it was very helpful.


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