Problem in After Effects Pro 7 at DVinfo.net

Steven Garay · June 22nd, 2008, 06:17 PM

Greetings all, I have encountered a problem in After Effects and am wondering if someone can help. Here is the problem, a few days ago I opened After Effects and got an error saying "After Effects error : can't get Unicode file (83 :: 4)" with an option to press OK,
once I do that I get "After Effects warning : Unknown BIB Error. invalid encoding, BRV, 0" and finally one saying "After Effects error : failed to parse transmap file (83 :: 4)". After this I need to use TasK Manager to close the program. I have done much research on this error and from other forums it seems to be attributed to a bad or corrupt Font. I have added tons of Fonts to my Fonts Folder so I couldn't identify the buggy one. This lead me to do a fresh Windows Install. After completing the fresh install I installed After Effects again and found the error still there. I was however able to scroll through my Fonts in After Effects and discovered that this error was triggered by a Font named Fixedsys. I went to the font folder to investigate and could not find this Font there (even when I viewed hidden files and variations). I have tried copying the install files to my drive and installing that way, and nothing. So I am turning to this forum for some suggestions. Thanks in advance for your replies.

Peter Manojlovic · June 23rd, 2008, 10:25 AM

Just a shot in the dark, but could it be a registry problem?
Perhaps a regclean?

Steven Garay · June 23rd, 2008, 04:22 PM

Well after a day of fiddling and diddling, I was able to find a solution. By the way I did try the registry clean and it didn't solve the problem. Here's what I did; I installed After Effects 6.5 in order to compare both installations and I noticed that the disk for After Effects 7 pro was skipping the installation of Help center and some other things. I copied the After Effects 7 pro setup files to my drive and added Commonfiles Installer, Help Center 1.0, and Adobe Bridge from the 6.5 disk. Installed the program and BAM BOOM, no more problems. This didn't quite identify the exact problem but Im done dealing with this issue. Thanks guys.

June 22nd, 2008, 06:17 PM	#1
Steven Garay New Boot Join Date: Dec 2007 Location: New York Posts: 18	Problem in After Effects Pro 7 Greetings all, I have encountered a problem in After Effects and am wondering if someone can help. Here is the problem, a few days ago I opened After Effects and got an error saying "After Effects error : can't get Unicode file (83 :: 4)" with an option to press OK, once I do that I get "After Effects warning : Unknown BIB Error. invalid encoding, BRV, 0" and finally one saying "After Effects error : failed to parse transmap file (83 :: 4)". After this I need to use TasK Manager to close the program. I have done much research on this error and from other forums it seems to be attributed to a bad or corrupt Font. I have added tons of Fonts to my Fonts Folder so I couldn't identify the buggy one. This lead me to do a fresh Windows Install. After completing the fresh install I installed After Effects again and found the error still there. I was however able to scroll through my Fonts in After Effects and discovered that this error was triggered by a Font named Fixedsys. I went to the font folder to investigate and could not find this Font there (even when I viewed hidden files and variations). I have tried copying the install files to my drive and installing that way, and nothing. So I am turning to this forum for some suggestions. Thanks in advance for your replies.

June 23rd, 2008, 10:25 AM	#2
Peter Manojlovic Major Player Join Date: Jun 2007 Location: Hamilton Ontario Posts: 769	Just a shot in the dark, but could it be a registry problem? Perhaps a regclean?

June 23rd, 2008, 04:22 PM	#3
Steven Garay New Boot Join Date: Dec 2007 Location: New York Posts: 18	Well after a day of fiddling and diddling, I was able to find a solution. By the way I did try the registry clean and it didn't solve the problem. Here's what I did; I installed After Effects 6.5 in order to compare both installations and I noticed that the disk for After Effects 7 pro was skipping the installation of Help center and some other things. I copied the After Effects 7 pro setup files to my drive and added Commonfiles Installer, Help Center 1.0, and Adobe Bridge from the 6.5 disk. Installed the program and BAM BOOM, no more problems. This didn't quite identify the exact problem but Im done dealing with this issue. Thanks guys.