pinnacle 8 not capturing at DVinfo.net

Alex Milne · December 4th, 2003, 06:01 PM

I just need some help getting my pinnacle 8 to capture. This has happened before, when i first set up my computer to edit, it didn't work for about two weeks and then abrubtly started working. The problem arrises now when i moved the computer, everything got plugged back in right "i hope" and i also added a mike into the USB port, it needed to install something but everything looked fine. Then i tried to capture, didn't work. I've tried, unplugging/plugging firewire, turning camera on/off, and restarting system. Any other suggestions?
thanks.

Arnaldo Paixao · December 5th, 2003, 06:09 AM

Try this:

Go to device manager
Right click on the firewire port
Choose uninstall
Shut down the computer
Unplug the power cord
Remove the firewire card
Switch on and boot windows
After disk activity has stoped, shut down
Unplug the power cord
Insert the firewire card
Switch on and boot windows
After disk activity has stoped, go to device manager
Check if firewire port is OK (no yellow exclamation point)
Connect the firewire cable
Switch camera on
Windows should detect the camera
If windows detects the camera you should be OK to capture

Good luck and best regards,
Arnaldo

Alex Milne · December 9th, 2003, 06:57 PM

wow, thanks alot, its working now!

December 4th, 2003, 06:01 PM	#1
Alex Milne Regular Crew Join Date: Aug 2003 Location: Springfield, Massachusetts Posts: 63	pinnacle 8 not capturing I just need some help getting my pinnacle 8 to capture. This has happened before, when i first set up my computer to edit, it didn't work for about two weeks and then abrubtly started working. The problem arrises now when i moved the computer, everything got plugged back in right "i hope" and i also added a mike into the USB port, it needed to install something but everything looked fine. Then i tried to capture, didn't work. I've tried, unplugging/plugging firewire, turning camera on/off, and restarting system. Any other suggestions? thanks.

December 5th, 2003, 06:09 AM	#2
Arnaldo Paixao Major Player Join Date: Mar 2003 Location: Vimeiro - Portugal Posts: 255	Try this: Go to device manager Right click on the firewire port Choose uninstall Shut down the computer Unplug the power cord Remove the firewire card Switch on and boot windows After disk activity has stoped, shut down Unplug the power cord Insert the firewire card Switch on and boot windows After disk activity has stoped, go to device manager Check if firewire port is OK (no yellow exclamation point) Connect the firewire cable Switch camera on Windows should detect the camera If windows detects the camera you should be OK to capture Good luck and best regards, Arnaldo

December 9th, 2003, 06:57 PM	#3
Alex Milne Regular Crew Join Date: Aug 2003 Location: Springfield, Massachusetts Posts: 63	wow, thanks alot, its working now!