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December 16th, 2012, 03:50 AM
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#1 |
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Inner Circle
Join Date: Jun 2007
Location: Belgium
Posts: 9,510
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creative video experiences
Anyone any experience with creative video in the UK (cvp)? Are they a reseller that can be trusted? Just asking because I see they are selling the BMC camera at almost 400 euro cheaper then in Belgium, since we don't have to pay any tax or any customduties for UK orders (tax is deducted at purchase) the camera would be still a bit over 300 euro cheaper delivered to my door then to when I would buy it here.
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December 16th, 2012, 05:26 AM
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#2 |
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Major Player
Join Date: Jan 2004
Location: Cornwall UK
Posts: 793
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Re: creative video experiences
Noa.
They are a well known, well respected company
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Colin |
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December 16th, 2012, 06:02 AM
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#3 |
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Major Player
Join Date: Oct 2007
Location: London, UK
Posts: 795
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Re: creative video experiences
Agreed.
I placed a pre-order with them and cancelled it. Their communication was excellent and they refunded my deposit without a murmur. It made me feel quite guilty about cancelling actually! A colleague has received excellent after-sales service from them when he had a manufacturing problem with a new product. I would feel confident buying from CVP.
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http://www.gooderick.com |
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December 16th, 2012, 10:16 AM
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#4 |
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Inner Circle
Join Date: Sep 2007
Location: Cambridge UK
Posts: 2,853
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Re: Creative Video Products (CVP) - A Good Customer Experience
As Richard knows (!) I recently had an issue with one of my cams bought from CVP and they could not have been more helpful in getting me a replacement/very speedy resolution. Absolutely truly superb service.
Also (at least for UK customers, and subject to the detail in their terms and conditions... which I have n't ever needed to read) they have a price match policy. However, I can confirm that they will honour that policy without quibbling. That saved me quite a few hundred pounds on that very same cam purchase (before I took delivery of the original cam). I appreciate that policy might not be applicable to you Noa (please check!), but as you've already observed, they are usually keenly priced. If Chris H ever wants a EU based sponsor for DVinfo I think he would struggle to find a better, more reputable, service orientated camera gear company than Creative Video Products this side of the pond.
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Andy K Wilkinson - https://www.shootingimage.co.uk Cambridge (UK) Corporate Video Production |
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December 16th, 2012, 11:03 AM
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#5 |
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Trustee
Join Date: Apr 2008
Location: Cornsay Durham UK
Posts: 1,992
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Re: creative video experiences
I have bought several cameras from them and most recently a petrol sound bag and the are excellent and a major pro kit dealer here in the UK, jigsaw 24 & Preston' s are also worth checking out.
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Over 15 minutes in Broadcast Film and TV production: http://www.imdb.com/name/nm1044352/ |
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December 16th, 2012, 11:28 AM
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#6 |
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Inner Circle
Join Date: Nov 2005
Location: Lowestoft - UK
Posts: 4,039
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Re: creative video experiences
Concur 100% - always reliable and easy to talk to.
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December 16th, 2012, 02:04 PM
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#7 |
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Inner Circle
Join Date: Jun 2007
Location: Belgium
Posts: 9,510
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Re: creative video experiences
Thx guys, much appreciated. Makes me feel much more confident now if I plan to buy.
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