Lock/unlock tab broke Scandisk 64 extreme at DVinfo.net

Jeff Hinson · September 28th, 2013, 02:59 AM

The "lock/unlock" tab on my card does not work. The lock tab moves to lock position when inserted into the GH2. You can feel the tab moves freely compared to a good one. Just the friction on the tab when inserting into the GH2 moves it to the "lock" position.

Any one else had this problem? Need suggestions on how to fix this. The card is over 6 months old and Im sure out of warranty...but will check with B&H.

thanks,
Jeff

Donald McPherson · September 28th, 2013, 03:12 AM

A dab of super glue to fix it in the unlock position.

Jeff Hinson · September 28th, 2013, 03:15 AM

Thanks Donald....
Im a little scared to try that...all I need is to get some residue glue in my sd card slot. haha.

Ive contacted ScanDisk...supposedly the card is under lifetime warranty....will see if they will replace the card. Good test for ScanDisk customer service and warranties.

thanks,
jeff

Bruce Foreman · September 29th, 2013, 09:21 AM

Jeff, just stop using that card. Your camera body is a $1300 piece of gear. You don't want to risk part of that sliding lock coming loose or off in the card slot.

Don't take a chance even if SanDisk doesn't replace it.

Jeff Hinson · September 29th, 2013, 10:56 AM

GOT YA BRUCE.....
Have put it aside while waiting to hear from Sandisk on warranty replacement.

I think it would be best for them to leave the protect tab off. Ive heard of others experiencing similar problems...and getting it stuck in the camera.

Thanks for the reply,
jeff

Denis Danatzko · September 29th, 2013, 06:52 PM

May be too late, but FWIW, I had the same thing happen on a 16GB Lexar card after only it's second use within a week of purchase, so I was sure it was under warranty.

My usual practice is to lock the tab upon completion of shooting but after I turn off my camera (HMC-150), and leave it locked until the footage has been transferred to my computer and a backup. Unfortunately, the tab came out before the transfer, and I thought the footage was hopelessly lost.

I sent both the card and the tab to Lexar, and to my surprise, and it was returned with both the tab and footage intact. The card was only out of my possession for about a week.

I still have the card, and have been using it from time-to-time, and it works fine.

Jeff Hinson · September 30th, 2013, 01:46 AM

Denis....good news for you for sure.

Fortunately I dont have anything important on the card. Hopefully they will issue another.
I guess anything can break, just part of the game we play.

thanks for the info,
jeff

Jeff Hinson · October 9th, 2013, 01:58 AM

UPDATE: ALL IS WELL

Got great service and communication from sandisk.
In a week, I now have a new 64gig sandisk extreme card . No hassle warranty replacement, UPS shipment to and from paid by Sandisk.

thanks Sandisk !

September 28th, 2013, 02:59 AM	#1
Jeff Hinson Major Player Join Date: Jul 2010 Location: Down South, IN Posts: 422	Lock/unlock tab broke Scandisk 64 extreme The "lock/unlock" tab on my card does not work. The lock tab moves to lock position when inserted into the GH2. You can feel the tab moves freely compared to a good one. Just the friction on the tab when inserting into the GH2 moves it to the "lock" position. Any one else had this problem? Need suggestions on how to fix this. The card is over 6 months old and Im sure out of warranty...but will check with B&H. thanks, Jeff __________________ Pana GH2, Canon XA10, Lenses 14-140 kit, 25mm f1.4 Pana,Rokinon 7.5mm f/3.5 ,50mm Pentax http://www.dvinfo.net/forum/members/...on-albums.html

September 28th, 2013, 03:12 AM	#2
Donald McPherson Major Player Join Date: Jun 2010 Location: Aberdeen Scotland Posts: 815	Re: Lock/unlock tab broke Scandisk 64 extreme A dab of super glue to fix it in the unlock position.

September 28th, 2013, 03:15 AM	#3
Jeff Hinson Major Player Join Date: Jul 2010 Location: Down South, IN Posts: 422	Re: Lock/unlock tab broke Scandisk 64 extreme Thanks Donald.... Im a little scared to try that...all I need is to get some residue glue in my sd card slot. haha. Ive contacted ScanDisk...supposedly the card is under lifetime warranty....will see if they will replace the card. Good test for ScanDisk customer service and warranties. thanks, jeff __________________ Pana GH2, Canon XA10, Lenses 14-140 kit, 25mm f1.4 Pana,Rokinon 7.5mm f/3.5 ,50mm Pentax http://www.dvinfo.net/forum/members/...on-albums.html

September 29th, 2013, 09:21 AM	#4
Bruce Foreman Trustee Join Date: Nov 2006 Location: San Angelo Texas Posts: 1,518	Re: Lock/unlock tab broke Scandisk 64 extreme Jeff, just stop using that card. Your camera body is a $1300 piece of gear. You don't want to risk part of that sliding lock coming loose or off in the card slot. Don't take a chance even if SanDisk doesn't replace it.

September 29th, 2013, 10:56 AM	#5
Jeff Hinson Major Player Join Date: Jul 2010 Location: Down South, IN Posts: 422	Re: Lock/unlock tab broke Scandisk 64 extreme GOT YA BRUCE..... Have put it aside while waiting to hear from Sandisk on warranty replacement. I think it would be best for them to leave the protect tab off. Ive heard of others experiencing similar problems...and getting it stuck in the camera. Thanks for the reply, jeff __________________ Pana GH2, Canon XA10, Lenses 14-140 kit, 25mm f1.4 Pana,Rokinon 7.5mm f/3.5 ,50mm Pentax http://www.dvinfo.net/forum/members/...on-albums.html

September 29th, 2013, 06:52 PM	#6
Denis Danatzko Major Player Join Date: Mar 2006 Location: NYC Metro area Posts: 579	Re: Lock/unlock tab broke Scandisk 64 extreme May be too late, but FWIW, I had the same thing happen on a 16GB Lexar card after only it's second use within a week of purchase, so I was sure it was under warranty. My usual practice is to lock the tab upon completion of shooting but after I turn off my camera (HMC-150), and leave it locked until the footage has been transferred to my computer and a backup. Unfortunately, the tab came out before the transfer, and I thought the footage was hopelessly lost. I sent both the card and the tab to Lexar, and to my surprise, and it was returned with both the tab and footage intact. The card was only out of my possession for about a week. I still have the card, and have been using it from time-to-time, and it works fine. __________________ Denis ------------ Our actions are based on our own experience and knowledge. Thus, no one is ever totally right, nor totally wrong. We simply act from what we "know" to be true, based on that experience and knowledge. Beyond that, we pose questions to others.

September 30th, 2013, 01:46 AM	#7
Jeff Hinson Major Player Join Date: Jul 2010 Location: Down South, IN Posts: 422	Re: Lock/unlock tab broke Scandisk 64 extreme Denis....good news for you for sure. Fortunately I dont have anything important on the card. Hopefully they will issue another. I guess anything can break, just part of the game we play. thanks for the info, jeff __________________ Pana GH2, Canon XA10, Lenses 14-140 kit, 25mm f1.4 Pana,Rokinon 7.5mm f/3.5 ,50mm Pentax http://www.dvinfo.net/forum/members/...on-albums.html

October 9th, 2013, 01:58 AM	#8
Jeff Hinson Major Player Join Date: Jul 2010 Location: Down South, IN Posts: 422	Re: Lock/unlock tab broke Scandisk 64 extreme UPDATE: ALL IS WELL Got great service and communication from sandisk. In a week, I now have a new 64gig sandisk extreme card . No hassle warranty replacement, UPS shipment to and from paid by Sandisk. thanks Sandisk ! __________________ Pana GH2, Canon XA10, Lenses 14-140 kit, 25mm f1.4 Pana,Rokinon 7.5mm f/3.5 ,50mm Pentax http://www.dvinfo.net/forum/members/...on-albums.html