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Old September 14th, 2007, 07:11 PM   #1
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Has anyone ever gotten this message "PREVIEW UNSUPPORTED FOR THIS FORMAT" in the FCP Log & Transfer window?

I've been logging clips for over a month but suddenly I'm not able to preview and set in and out points.. very frustrating to say the least...

FYI - Mac G5 Quad - footage shot with HPX500 at 720/24pN -

clip files are on an external 800FW drive -

same thing happens when I try the backup drive -

one file on the drive that I had already ingested now gives me the same warning but was fine before -

files on an earlier drive are okay -

I can ingest the clip, that does work, I just can't preview it/them..
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Old September 14th, 2007, 07:43 PM   #2
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yep, that is happening on some of my backup files on a drive.
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Old September 14th, 2007, 08:16 PM   #3
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Weird, huh?
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Old September 15th, 2007, 06:23 AM   #4
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Have the moderator move this to the Mac forum and, you should submit a trouble ticket to Apple Pro support on this; I'm sure other FCP users would like to know of this glitch or, be aware that others are having similar problems.
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Old September 15th, 2007, 09:51 AM   #5
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Could you be overloading your FW bus?
If you have any other FW devices plugged in, try unplugging them first (and try restarting FCP and/or the computer).
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Old September 15th, 2007, 01:11 PM   #6
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Thanx Jon, but no, the material works with one drive and not another (using the same Granite 800FW tray drive)...

I'm wondering if I somehow formatted the drive differently because the original files (done on the road to a portable 400FW drive) work fine - it's only after I transferred them to the 800 drive that the problem occurs - and continues to occure downstream from there...
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