strangely corrupted card shot on hpx2100 at DVinfo.net

Phil Bloom · February 27th, 2008, 04:03 PM

been tried on an HVX and still no joy. It's 16gb and coming up with white thumbnails bizarrely. Shot in the snow but that's not the reason!!

The mac isn't recognising it even though it was used yesterday with no problems.

This is an odd one. The footage is irreplaceable from a one off event in a very very remote location.

Any suggestions would be greatly received and rewards would be forthcoming, well big thanks anyway!!

Oh it was shot in DVCPRO 50

Robert Lane · February 27th, 2008, 06:07 PM

Phil,

Contact Panny repair on this; I've seen this on just one other occasion and the Panny support team was able to retrieve the data/footage and correct the problem for the customer - which I don't remember what caused it, if it was card or camera related, but it's most likely "fixable". For now, do not attempt any further troubleshooting and don't insert that card into another device - until you get in touch with Panny.

I don't have any UK contact info for support but it's on the global Panny site and worst case, Jan C. can get it for you.

Phil Bloom · February 28th, 2008, 02:18 AM

Thanks Robert

February 27th, 2008, 04:03 PM	#1
Phil Bloom Trustee Join Date: Aug 2006 Location: London UK Posts: 1,939	strangely corrupted card shot on hpx2100 been tried on an HVX and still no joy. It's 16gb and coming up with white thumbnails bizarrely. Shot in the snow but that's not the reason!! The mac isn't recognising it even though it was used yesterday with no problems. This is an odd one. The footage is irreplaceable from a one off event in a very very remote location. Any suggestions would be greatly received and rewards would be forthcoming, well big thanks anyway!! Oh it was shot in DVCPRO 50 __________________ Philip Bloom Cinematographer, Director, Filmmaker www.philipbloom.net

February 28th, 2008, 02:18 AM	#3
Phil Bloom Trustee Join Date: Aug 2006 Location: London UK Posts: 1,939	Thanks Robert __________________ Philip Bloom Cinematographer, Director, Filmmaker www.philipbloom.net

February 27th, 2008, 06:07 PM	#2
Robert Lane Go Go Godzilla Join Date: Nov 2004 Location: Scottsdale, AZ USA Posts: 2,788 Images: 15	Phil, Contact Panny repair on this; I've seen this on just one other occasion and the Panny support team was able to retrieve the data/footage and correct the problem for the customer - which I don't remember what caused it, if it was card or camera related, but it's most likely "fixable". For now, do not attempt any further troubleshooting and don't insert that card into another device - until you get in touch with Panny. I don't have any UK contact info for support but it's on the global Panny site and worst case, Jan C. can get it for you.