Drop frame issue with Z5

Rolando Lugo · September 16th, 2011, 02:50 PM

Hello:

I am having a situation with a series of drop frames during capture. When I stop the capturing process the recored material does not have a drop frame during playback. The drop frames doesn't always happened on the same place (or scene take) of the tape and it's also happening with different tapes. I only use Sony PHDVM-63M / DVM63 tapes. At some point got two drop frames during playback but when I rewind the tape it played fine.

Final Cut is giving me this message:

Stream Problem
Capture was stopped due to a problem with the incoming stream. This might be a problem with the tape. All media up to this point has been preserved.

I took the camera to an authorize dealer, they didn't find nothing wrong with the camera and cleaned the heads, but still the same problem persist. The camera only have 260 recorded hours. It looks fine when a tape is being playback, no hits or error message that could indicate a tape head malfunction.

NOTE:
Before this problem began, the camera was giving a C:31: / C:32: error and a technician at the same authorize dealer, replaced the tape transporter. The drop frames problems started just after that.

EQUIPMENT
Camera: SONY Z5
Tape: Sony PHDVM-63M / DVM63
Final Cut Studio 3
i.Link 400

Could anyone give me some advice, thanks!!

Rolando

Don Bloom · September 16th, 2011, 04:14 PM

If you are getting drops AFTER a technician replaced the transport mechanism, then I would take it back to the tecjnician and have him/her make sure everything is in order specifiacally the tracking and roller assembly.

Lou Bruno · September 18th, 2011, 10:04 AM

Have your tech person check for a error rate adjustment. This was common in some JVC models as well.

Rolando Lugo · September 19th, 2011, 05:43 AM

Thanks guys!!!

To what extend should I try to fix this issue? Yesterday I just ordered a HVR - MRC1 memory recording unit in order to go tapeless. Nevertheless the camera is now giving me drop frames during playback!!! Should I address this situation or just move on and go tapeless once and for all?

Thanks,
Rolando

Leslie Wand · September 19th, 2011, 05:50 AM

i've been tapeless for a couple of years, but i always shoot with a tape loaded. it makes for easy archiving (at a very low cost), and is more secure than a hd.

i would certainly get it attended to.

September 16th, 2011, 02:50 PM	#1
Rolando Lugo New Boot Join Date: Dec 2008 Location: San Juan, Puerto Rico Posts: 18	Drop frame issue with Z5 - please help!!! Hello: I am having a situation with a series of drop frames during capture. When I stop the capturing process the recored material does not have a drop frame during playback. The drop frames doesn't always happened on the same place (or scene take) of the tape and it's also happening with different tapes. I only use Sony PHDVM-63M / DVM63 tapes. At some point got two drop frames during playback but when I rewind the tape it played fine. Final Cut is giving me this message: Stream Problem Capture was stopped due to a problem with the incoming stream. This might be a problem with the tape. All media up to this point has been preserved. I took the camera to an authorize dealer, they didn't find nothing wrong with the camera and cleaned the heads, but still the same problem persist. The camera only have 260 recorded hours. It looks fine when a tape is being playback, no hits or error message that could indicate a tape head malfunction. NOTE: Before this problem began, the camera was giving a C:31: / C:32: error and a technician at the same authorize dealer, replaced the tape transporter. The drop frames problems started just after that. EQUIPMENT Camera: SONY Z5 Tape: Sony PHDVM-63M / DVM63 Final Cut Studio 3 i.Link 400 Could anyone give me some advice, thanks!! Rolando

September 16th, 2011, 04:14 PM	#2
Don Bloom Inner Circle Join Date: Jan 2003 Location: Chicago, IL Posts: 6,609	Re: Drop frame issue with Z5 - please help!!! If you are getting drops AFTER a technician replaced the transport mechanism, then I would take it back to the tecjnician and have him/her make sure everything is in order specifiacally the tracking and roller assembly. __________________ What do I know? I'm just a video-O-grafer. Don

September 18th, 2011, 10:04 AM	#3
Lou Bruno Go Cycle Join Date: Dec 2001 Location: Huntington, NY Posts: 815	Re: Drop frame issue with Z5 - please help!!! Have your tech person check for a error rate adjustment. This was common in some JVC models as well. __________________ Lou Bruno

September 19th, 2011, 05:43 AM	#4
Rolando Lugo New Boot Join Date: Dec 2008 Location: San Juan, Puerto Rico Posts: 18	Re: Drop frame issue with Z5 - please help!!! Thanks guys!!! To what extend should I try to fix this issue? Yesterday I just ordered a HVR - MRC1 memory recording unit in order to go tapeless. Nevertheless the camera is now giving me drop frames during playback!!! Should I address this situation or just move on and go tapeless once and for all? Thanks, Rolando

September 19th, 2011, 05:50 AM	#5
Leslie Wand Trustee Join Date: Mar 2004 Location: upper hunter, australia Posts: 1,410	Re: Drop frame issue with Z5 - please help!!! i've been tapeless for a couple of years, but i always shoot with a tape loaded. it makes for easy archiving (at a very low cost), and is more secure than a hd. i would certainly get it attended to. __________________ www.lesliewand.com.au