DV Info Net

DV Info Net (https://www.dvinfo.net/forum/)
-   Sony NXCAM / AVCHD Camcorders (https://www.dvinfo.net/forum/sony-nxcam-avchd-camcorders/)
-   -   If you are experiencing the buffering problem, read/post here only (https://www.dvinfo.net/forum/sony-nxcam-avchd-camcorders/475503-if-you-experiencing-buffering-problem-read-post-here-only.html)

John Mulvihill April 22nd, 2010 04:36 PM

Talked to Sony today. I was told they have found the problem with the buffer overload and a fix would be in the pipelinein in a few weeks. What I find unacceptable Sony wants me to send my camera in for evaluation for my focus issues for a unknown amount of time on a camera they never worled on or even have parts. Is there someti\hing wrong with this picture? I work 7 days a week and need my equipment. Thanks Sony.

John

Ryan Mason May 3rd, 2010 01:48 PM

Just wanted to let everyone know, I just got a call from Sony, they have a software upgrade for the camera to fix the problem. The bad thing is, it isn't a user upgradable patch, so it needs to be sent into the sony repair center. Hopefully this gets everything squared away.

Ryan

Joe Seidel May 3rd, 2010 01:58 PM

That is pretty good news that Sony has a solution for us. Any word on how all the upgrades will be done for NX5 owners? Will Sony be in contact with us or send us any notification? Or will each of us need to contact Sony directly and arrange this upgrade?

Marshall Levy May 3rd, 2010 02:06 PM

I'm going to start a new thread...but in the meantime, the cameras need to have an updated firmware....

Read the newer thread....


All times are GMT -6. The time now is 06:07 PM.

DV Info Net -- Real Names, Real People, Real Info!
1998-2025 The Digital Video Information Network