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-   Sony NXCAM NEX-FS700 CineAlta (https://www.dvinfo.net/forum/sony-nxcam-nex-fs700-cinealta/)
-   -   Pray you never have to order parts for FS700 (https://www.dvinfo.net/forum/sony-nxcam-nex-fs700-cinealta/515681-pray-you-never-have-order-parts-fs700.html)

Bob Prichard April 8th, 2013 07:43 AM

Pray you never have to order parts for FS700
 
Called Sony Parts Plus to replace rubber eye cup.

FS700 is not listed on their site, or on consumer website.

Rep found what he said is same part from EX3.

Site promised 'discount' on price, but then raised price in cart.

Spent 20 minutes ordering $20 part--that should have taken 5 minutes.

Hopefully part will work so I don't have to return it.

Thanks Sony.

Eric Darling April 9th, 2013 10:53 PM

Re: Pray you never have to order parts for FS700
 
Thanks for the heads up. Are you actually using the eyepiece? I never even bothered taking mine out of the box...

Zexun Tan April 10th, 2013 05:53 AM

Re: Pray you never have to order parts for FS700
 
That doesn't seem like a good after-sales experience at all!

As for the eyecup -- I use mine shortened (DIY'ed) with gaffer tape.


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