Sony Warranty automatic? at DVinfo.net

Glen Elliott · April 1st, 2004, 12:33 PM

I was going through my paperwork for my PD-170 and couldn't, for the life of me, find any registration/warranty card. It had the green warranty card though no section to fill out and send in. Does Sony not require you to send in registration for their limited warranty? I just found it odd beings every other camera seems to have this paperwork that needs to be filled out and sent. Am I missing something? If there isn't any paperwork to fill out to register/warranty it....is there a place online I have to go?

Boyd Ostroff · April 1st, 2004, 02:33 PM

It is my understanding that companies must honor their warranties as long as you can produce a copy of the sales invoice and you didn't buy a grey market product. I believe this was part of a broad ranging consumer protection act passed during the 1970's. But perhaps someone else has more info on this...

Rob Easler · April 1st, 2004, 02:37 PM

Glen, I didn't see a warranty card in my PD170 either. Just my Mack warranty which I completed on line. When I sent my Canon in for warranty service they just needed a copy of the sales receipt as proof of the purchase date.

Mike Sanchez · April 3rd, 2004, 04:27 AM

I just went through a TRV-950 exchange under warranty.

The only thing required is a copy of the original invoice and a Serial number that designates the unit as a US model.

It is not required that the unit be purchased at a Sony authorized dealer, although, in my experience, that is highly recommended.

April 1st, 2004, 12:33 PM	#1
Glen Elliott Wrangler Join Date: Apr 2003 Location: Philadelphia, PA Posts: 2,898	Sony Warranty automatic? I was going through my paperwork for my PD-170 and couldn't, for the life of me, find any registration/warranty card. It had the green warranty card though no section to fill out and send in. Does Sony not require you to send in registration for their limited warranty? I just found it odd beings every other camera seems to have this paperwork that needs to be filled out and sent. Am I missing something? If there isn't any paperwork to fill out to register/warranty it....is there a place online I have to go?

April 3rd, 2004, 04:27 AM	#4
Mike Sanchez Regular Crew Join Date: Jan 2004 Location: Rochester, NY (USA) Posts: 54	I just went through a TRV-950 exchange under warranty. The only thing required is a copy of the original invoice and a Serial number that designates the unit as a US model. It is not required that the unit be purchased at a Sony authorized dealer, although, in my experience, that is highly recommended. __________________ New to Video but Learning Fast. Sony TRV-950 Canon ES-970 Canon Elan Canon AE-1 Canon Z-135 Yashica Mat124G

April 1st, 2004, 02:33 PM	#2
Boyd Ostroff Wrangler Join Date: Dec 2002 Location: Mays Landing, NJ Posts: 11,821	It is my understanding that companies must honor their warranties as long as you can produce a copy of the sales invoice and you didn't buy a grey market product. I believe this was part of a broad ranging consumer protection act passed during the 1970's. But perhaps someone else has more info on this...

April 1st, 2004, 02:37 PM	#3
Rob Easler Major Player Join Date: Jan 2003 Location: Naperville, IL Posts: 219	Glen, I didn't see a warranty card in my PD170 either. Just my Mack warranty which I completed on line. When I sent my Canon in for warranty service they just needed a copy of the sales receipt as proof of the purchase date.