Huge Issue in Slow and Quick Mode at DVinfo.net

Sam Lewis · April 7th, 2009, 02:49 PM

Hi Guys,

I have an EX3 and was doing some testing, all was good UNTIL...

I put the camera into S&Q mode (over/undercrank) and the entire image goes bright green. I can still see some detail of the scene, but even with the Iris closed all the way down I see dancing bright green noise. Even with the gain off, this occurs. Any ideas? I have been throught the entire menu and can't find a setting that affects it. Also, in the menu the option for S&Q mode is grayed out.

Any help appreciated, I'm new to the forum but will definitely stick around and help with anything I can.

Mitchell Lewis · April 7th, 2009, 04:41 PM

Do you have the video format set to 720 30p or 720 24p? That's the only think I can think of. (you can only use S&Q when shooting in those formats)

Craig Seeman · April 7th, 2009, 05:15 PM

Actually S&Q works in 1080p too although over is limited to 30 but you can still under.

Try turning off the camera and pulling the internal battery for 10 minutes. That should give the camera a complete cold reboot. You'll lose all the settings so you might want to save them to a card if they're critical.

Mitchell Lewis · April 7th, 2009, 05:27 PM

Oops! What Craig said is correct. (as usual!) Thanks Craig.

Sam Lewis · April 7th, 2009, 09:22 PM

I looked for the reset button, and found the internal battery, I will try that. Otherwise I think she goes back! It's like the blue and green CCD's are putting out the max!

Sam Lewis · April 8th, 2009, 02:58 PM

Here's some screenshots of my problem, taking the battery out didn't help.

Andrew Stone · April 9th, 2009, 12:27 AM

Have you tried white balancing again to see if that fixes things.

Alister Chapman · April 9th, 2009, 02:03 AM

I would say that one needs to go back to Sony.

Alexander Kubalsky · April 9th, 2009, 02:57 AM

My EX1 screen did exactly the same thing when I switched it on the other day. All tinted green. It seemed to go back to normal by itself after 10 seconds though. First time I'd seen it and I've had the camera since Nov 2007.

Sam Lewis · April 10th, 2009, 07:28 AM

Tried white and black balancing, it happens in slow shutter mode too...I guess she's %$#^ed. Thanks again.

Markus Klatt · April 10th, 2009, 12:10 PM

Not very ontopic, but I had the "same" issue with a 3CCD Sony VX2100. From one moment to the next it looked exactly like on your pics when I switched the cam on.
It was a problem/dying of the green CCD in the cam. The problem was known by Sony and they replaced the complete 3CCD part and prisma for free... If I would see this again on my EX1 I would not hesitae to bring it to service immediatly. Not to loose again important shots.

Sam Lewis · April 13th, 2009, 02:48 PM

Sony still has a CCD bulletin on PD170's and will replace them for free. We sent a lot of them for that at the last Rental house I worked at. This is definately an issue with the processing of CCD information, but because it only happens in certain modes, it can't be a CCD. I'm using it next weekend and then it's going in, I'll keep you guys posted in case you ever have this issue.

Sam Lewis · May 22nd, 2009, 06:23 PM

Cam was messed, part on backorder, still not sure what's being replaced. If this happens to you it's done.

April 7th, 2009, 02:49 PM	#1
Sam Lewis New Boot Join Date: Aug 2005 Location: Toronto, ON Posts: 10	Huge Issue in Slow and Quick Mode Hi Guys, I have an EX3 and was doing some testing, all was good UNTIL... I put the camera into S&Q mode (over/undercrank) and the entire image goes bright green. I can still see some detail of the scene, but even with the Iris closed all the way down I see dancing bright green noise. Even with the gain off, this occurs. Any ideas? I have been throught the entire menu and can't find a setting that affects it. Also, in the menu the option for S&Q mode is grayed out. Any help appreciated, I'm new to the forum but will definitely stick around and help with anything I can.

April 7th, 2009, 04:41 PM	#2
Mitchell Lewis Trustee Join Date: Dec 2008 Location: Kennewick, WA Posts: 1,124	Do you have the video format set to 720 30p or 720 24p? That's the only think I can think of. (you can only use S&Q when shooting in those formats) __________________ Sony EX3, Canon 5D MkII, Chrosziel Matte Box, Sachtler tripod, Steadicam Flyer, Mac Pro, Apple/Adobe software - 20 years as a local videographer/editor

April 7th, 2009, 05:27 PM	#4
Mitchell Lewis Trustee Join Date: Dec 2008 Location: Kennewick, WA Posts: 1,124	Oops! What Craig said is correct. (as usual!) Thanks Craig. __________________ Sony EX3, Canon 5D MkII, Chrosziel Matte Box, Sachtler tripod, Steadicam Flyer, Mac Pro, Apple/Adobe software - 20 years as a local videographer/editor

April 8th, 2009, 02:58 PM	#6
Sam Lewis New Boot Join Date: Aug 2005 Location: Toronto, ON Posts: 10	Here's some screenshots of my problem, taking the battery out didn't help. Attached Thumbnails

April 9th, 2009, 02:03 AM	#8
Alister Chapman Inner Circle Join Date: Dec 2005 Location: Bracknell, Berkshire, UK Posts: 4,957	I would say that one needs to go back to Sony. __________________ Alister Chapman, Film-Maker/Stormchaser http://www.xdcam-user.com/alisters-blog/ My XDCAM site and blog. http://www.hurricane-rig.com

April 7th, 2009, 05:15 PM	#3
Craig Seeman Inner Circle Join Date: Feb 2004 Location: Brooklyn, NY, USA Posts: 3,841	Actually S&Q works in 1080p too although over is limited to 30 but you can still under. Try turning off the camera and pulling the internal battery for 10 minutes. That should give the camera a complete cold reboot. You'll lose all the settings so you might want to save them to a card if they're critical.

April 7th, 2009, 09:22 PM	#5
Sam Lewis New Boot Join Date: Aug 2005 Location: Toronto, ON Posts: 10	I looked for the reset button, and found the internal battery, I will try that. Otherwise I think she goes back! It's like the blue and green CCD's are putting out the max!

April 9th, 2009, 12:27 AM	#7
Andrew Stone Major Player Join Date: Sep 2008 Location: Vancouver, Canada Posts: 975	Have you tried white balancing again to see if that fixes things.

April 9th, 2009, 02:57 AM	#9
Alexander Kubalsky Regular Crew Join Date: Jan 2008 Location: Japan Posts: 172	My EX1 screen did exactly the same thing when I switched it on the other day. All tinted green. It seemed to go back to normal by itself after 10 seconds though. First time I'd seen it and I've had the camera since Nov 2007.

April 10th, 2009, 07:28 AM	#10
Sam Lewis New Boot Join Date: Aug 2005 Location: Toronto, ON Posts: 10	Tried white and black balancing, it happens in slow shutter mode too...I guess she's %$#^ed. Thanks again.

April 10th, 2009, 12:10 PM	#11
Markus Klatt Regular Crew Join Date: Jul 2004 Location: Berlin, Germany Posts: 169	Not very ontopic, but I had the "same" issue with a 3CCD Sony VX2100. From one moment to the next it looked exactly like on your pics when I switched the cam on. It was a problem/dying of the green CCD in the cam. The problem was known by Sony and they replaced the complete 3CCD part and prisma for free... If I would see this again on my EX1 I would not hesitae to bring it to service immediatly. Not to loose again important shots.

April 13th, 2009, 02:48 PM	#12
Sam Lewis New Boot Join Date: Aug 2005 Location: Toronto, ON Posts: 10	Sony still has a CCD bulletin on PD170's and will replace them for free. We sent a lot of them for that at the last Rental house I worked at. This is definately an issue with the processing of CCD information, but because it only happens in certain modes, it can't be a CCD. I'm using it next weekend and then it's going in, I'll keep you guys posted in case you ever have this issue.

May 22nd, 2009, 06:23 PM	#13
Sam Lewis New Boot Join Date: Aug 2005 Location: Toronto, ON Posts: 10	Cam was messed, part on backorder, still not sure what's being replaced. If this happens to you it's done.