Cannot Proceed Error Message EX-3 at DVinfo.net

Darryl Murphy · April 15th, 2009, 11:05 AM

Hey,

I was wondering if anyone has run into the error message "Cannot Proceed" when trying to switch your white balance (A & B) or trying to use your gain switches. I was shooting a concert and trying to "up" my gain and access my white balance memories when this error message popped up. Thanks in advance for any help.

Darryl Murphy

Doug Jensen · April 15th, 2009, 12:19 PM

Darryl,

That's one of the common problems I cover in my EX3 Field Guide.
Vortex Media's XDCAM Field Guides

Go to the OTHERS menu page and scroll down to the Direct Menu setting. Change it to "PART" and leave it there. You probably have it on ALL and tht disables several of external controls on the camera.

Alister Chapman · April 15th, 2009, 04:08 PM

When I first got my EX I used to use direct menu set to part as the switches then worked as you would expect. However now I tend to use direct menu set to all as by using the thumb stick I can set any gain setting, not just the 3 asigned to the switch.

Bob Grant · April 15th, 2009, 05:08 PM

I've struck this problem in the EX1.

1) Gain and WB works as expected.
2) Press Auto button. Try to adjust Gain or WB. I get Cannot Proceed. This I expect.
3) Turn Off Auto by pressing button again. I still get Cannot Proceed when trying to adjust Gain or WB.

Darryl Murphy · April 18th, 2009, 11:51 AM

Thanks guys...problem fixed thanks to your help. By the way Doug, I bought your EX 3 and Lighting videos-Fantastic. As I'm coming from a Beta SX world of ENG news shooting, it was a great help to smooth out the transition.

Darryl---Cabot Creative Images Group

John Hewat · April 22nd, 2009, 07:57 PM

Thanks to this post I fixed the problem - but not until after my job finished last night.

But I have experimented a little since.

And I understand the principle of using the menu OR the switches.

But with the setting set to ALL, I went through the menus and told the camera GAIN to go to +18...

But it didn't. It just stayed at -3.

....

So I'm still a bit confused.

Paul Kellett · April 23rd, 2009, 05:33 AM

You told the camera gain to go to +18 in what setting ?
If you had the +18 setting on the high setting then you need to flick the side button up to high.
I have mine set to
Low 0
Medium +6
High +9.
Then i flip the switch on the side for the different settings.

Paul.

Alister Chapman · April 25th, 2009, 02:38 AM

If your set to all then the only way to change the gain is via the direct menu. Changing the gain to 18db in the main menu will only change the gain setting for the gain switch, which in direct mode "all" is disabled.

Joachim Hoge · May 27th, 2009, 03:57 AM

I have run into this problem now.
I did as told here and changed the Direct menu to "part", but I still can´t use the quick menu, only the switches for Gain and WB works.
This is really odd and annoying.
Anyone got an idea as how to fix this?

Piotr Wozniacki · May 27th, 2009, 04:30 AM

As Alister said.

Direct Menu All - use the joystick, and select any gain you wish (not to confuse with the main menu)

Direct Menu Part - use the gain switch (to choose from the 3 settings assigned to it in the main menu).

Joachim Hoge · May 27th, 2009, 04:40 AM

Hi Piotr
I will try to explain my problem better.

When in "part" ONLY the gain and WB switch work, I can´t press the little "wheel" and access the direct menu in the viewfinder.

When in "all" I get the "cannot proceed" message as expected when I try to use the external WB switch, BUT I can´t use neither the joystick, nor the "wheel"

It´s like something is wrong, or (more likely) I have some settings wrong.

Piotr Wozniacki · May 27th, 2009, 04:56 AM

Quote:

Originally Posted by Joachim Hoge

Hi Piotr
I will try to explain my problem better.

When in "part" ONLY the gain and WB switch work, I can´t press the little "wheel" and access the direct menu in the viewfinder.

When in "all" I get the "cannot proceed" message as expected when I try to use the external WB switch, BUT I can´t use neither the joystick, nor the "wheel"

It´s like something is wrong, or (more likely) I have some settings wrong.

Joachim,

Confirmed. Both Alister and myself were talking about Gain.

WB is different; you can only dial it freely in Picture Profiles.

Joachim Hoge · May 27th, 2009, 05:00 AM

But my main problem is that I can´t get the direct menu to work using the "wheel" on the side of the camera.
I used to just push it and I could scroll through the different settings in the viewfinder, like Gain, WB, TLCS and shutter.
I can´t get this to work now and I can´t figure out why

Piotr Wozniacki · May 27th, 2009, 05:14 AM

Direct Menu only applies to the joystick.

Joachim Hoge · May 27th, 2009, 05:23 AM

Hmm, I see.
Still dosen´t solve my problem.
I also tried to set it to "all", but my joystick dosen´t work either.
So bottom line, at the moment I can´t get the joystick to work OR the "wheel".
To change shutter speed I now have to go into the camera menu.
I just can´t figure out why the camera behaves in this way.

April 15th, 2009, 11:05 AM	#1
Darryl Murphy Regular Crew Join Date: Aug 2008 Location: St. John's Newfoundland Canada Posts: 34	Cannot Proceed Error Message EX-3 Hey, I was wondering if anyone has run into the error message "Cannot Proceed" when trying to switch your white balance (A & B) or trying to use your gain switches. I was shooting a concert and trying to "up" my gain and access my white balance memories when this error message popped up. Thanks in advance for any help. Darryl Murphy

April 15th, 2009, 04:08 PM	#3
Alister Chapman Inner Circle Join Date: Dec 2005 Location: Bracknell, Berkshire, UK Posts: 4,957	When I first got my EX I used to use direct menu set to part as the switches then worked as you would expect. However now I tend to use direct menu set to all as by using the thumb stick I can set any gain setting, not just the 3 asigned to the switch. __________________ Alister Chapman, Film-Maker/Stormchaser http://www.xdcam-user.com/alisters-blog/ My XDCAM site and blog. http://www.hurricane-rig.com

April 18th, 2009, 11:51 AM	#5
Darryl Murphy Regular Crew Join Date: Aug 2008 Location: St. John's Newfoundland Canada Posts: 34	Cannot Proceed Error Message EX-3 Thanks guys...problem fixed thanks to your help. By the way Doug, I bought your EX 3 and Lighting videos-Fantastic. As I'm coming from a Beta SX world of ENG news shooting, it was a great help to smooth out the transition. Darryl---Cabot Creative Images Group

April 22nd, 2009, 07:57 PM	#6
John Hewat Major Player Join Date: Dec 2005 Location: Melbourne, AUSTRALIA Posts: 735	Thanks to this post I fixed the problem - but not until after my job finished last night. But I have experimented a little since. And I understand the principle of using the menu OR the switches. But with the setting set to ALL, I went through the menus and told the camera GAIN to go to +18... But it didn't. It just stayed at -3. .... So I'm still a bit confused. __________________ John Hewat Mammoth Media Productions

April 23rd, 2009, 05:33 AM	#7
Paul Kellett Trustee Join Date: Nov 2007 Location: Bristol UK Posts: 1,273	You told the camera gain to go to +18 in what setting ? If you had the +18 setting on the high setting then you need to flick the side button up to high. I have mine set to Low 0 Medium +6 High +9. Then i flip the switch on the side for the different settings. Paul. __________________ Round 2 GH5,FZ2000

April 15th, 2009, 12:19 PM	#2
Doug Jensen Vortex Media Join Date: Jan 2009 Location: Florida Posts: 3,415	Darryl, That's one of the common problems I cover in my EX3 Field Guide. Vortex Media's XDCAM Field Guides Go to the OTHERS menu page and scroll down to the Direct Menu setting. Change it to "PART" and leave it there. You probably have it on ALL and tht disables several of external controls on the camera.

April 15th, 2009, 05:08 PM	#4
Bob Grant Trustee Join Date: Nov 2005 Location: Sydney Australia Posts: 1,570	I've struck this problem in the EX1. 1) Gain and WB works as expected. 2) Press Auto button. Try to adjust Gain or WB. I get Cannot Proceed. This I expect. 3) Turn Off Auto by pressing button again. I still get Cannot Proceed when trying to adjust Gain or WB.

April 25th, 2009, 02:38 AM	#8
Alister Chapman Inner Circle Join Date: Dec 2005 Location: Bracknell, Berkshire, UK Posts: 4,957	If your set to all then the only way to change the gain is via the direct menu. Changing the gain to 18db in the main menu will only change the gain setting for the gain switch, which in direct mode "all" is disabled. __________________ Alister Chapman, Film-Maker/Stormchaser http://www.xdcam-user.com/alisters-blog/ My XDCAM site and blog. http://www.hurricane-rig.com

May 27th, 2009, 03:57 AM	#9
Joachim Hoge Major Player Join Date: Apr 2005 Location: Oslo, Norway Posts: 402	I have run into this problem now. I did as told here and changed the Direct menu to "part", but I still can´t use the quick menu, only the switches for Gain and WB works. This is really odd and annoying. Anyone got an idea as how to fix this?

May 27th, 2009, 04:30 AM	#10
Piotr Wozniacki Inner Circle Join Date: Aug 2006 Location: Poland Posts: 4,086	As Alister said. Direct Menu All - use the joystick, and select any gain you wish (not to confuse with the main menu) Direct Menu Part - use the gain switch (to choose from the 3 settings assigned to it in the main menu). __________________ Sony PXW-FS7 \| DaVinci Resolve Studio; Magix Vegas Pro; i7-5960X CPU; 64 GB RAM; 2x GTX 1080 8GB GPU; Decklink 4K Extreme 12G; 4x 3TB WD Black in RAID 0; 1TB M.2 NVMe cache drive

May 27th, 2009, 04:40 AM	#11
Joachim Hoge Major Player Join Date: Apr 2005 Location: Oslo, Norway Posts: 402	Hi Piotr I will try to explain my problem better. When in "part" ONLY the gain and WB switch work, I can´t press the little "wheel" and access the direct menu in the viewfinder. When in "all" I get the "cannot proceed" message as expected when I try to use the external WB switch, BUT I can´t use neither the joystick, nor the "wheel" It´s like something is wrong, or (more likely) I have some settings wrong.

May 27th, 2009, 05:00 AM	#13
Joachim Hoge Major Player Join Date: Apr 2005 Location: Oslo, Norway Posts: 402	But my main problem is that I can´t get the direct menu to work using the "wheel" on the side of the camera. I used to just push it and I could scroll through the different settings in the viewfinder, like Gain, WB, TLCS and shutter. I can´t get this to work now and I can´t figure out why

May 27th, 2009, 05:14 AM	#14
Piotr Wozniacki Inner Circle Join Date: Aug 2006 Location: Poland Posts: 4,086	Direct Menu only applies to the joystick. __________________ Sony PXW-FS7 \| DaVinci Resolve Studio; Magix Vegas Pro; i7-5960X CPU; 64 GB RAM; 2x GTX 1080 8GB GPU; Decklink 4K Extreme 12G; 4x 3TB WD Black in RAID 0; 1TB M.2 NVMe cache drive

May 27th, 2009, 05:23 AM	#15
Joachim Hoge Major Player Join Date: Apr 2005 Location: Oslo, Norway Posts: 402	Hmm, I see. Still dosen´t solve my problem. I also tried to set it to "all", but my joystick dosen´t work either. So bottom line, at the moment I can´t get the joystick to work OR the "wheel". To change shutter speed I now have to go into the camera menu. I just can´t figure out why the camera behaves in this way.