Strange Behavior with Backfocus EX-1 at DVinfo.net

Tim Polster · May 6th, 2009, 09:55 AM

Hello,

My backfocus on the EX-1 was a bit off from the factory so decided to run the backfocus reset from the PP menu.

The backfocus is now very sharp and much improved but from time to time when I turn on the camera, the backfocus is way off. Like the neccessary information did not get loaded into the chip.

If I turn the camera off then back on, the backfocus returns to normal function.

I am quite busy now and do not have time to mail the camera somewhere nor have a had good experiences with Sony repair in the past.

Anybody else see this?

Steven Thomas · May 7th, 2009, 05:47 PM

Strange.
I've never seen this.
You could try running the Flange Back setting again.

Tim Polster · May 7th, 2009, 08:20 PM

Well, I am torn.

Because it is electronic, I don't feel comfortable running the setup that much now that the BF is really sharp as it took a couple of times to get it right.

This is a drawback of a "little" camera. I will monitor it and see how it goes.

Juan Martinez · May 8th, 2009, 10:33 PM

you should let the Sony Regional Service Center check the camera...

Juan Martinez
Senior Manager
Sony Electronics

John Peterson · May 9th, 2009, 06:13 AM

Juan,

Thanks for participating in the forum. I think we all really appreciate it. It shows that Sony really cares about it's customers.

John

Chuck Fishbein · May 9th, 2009, 04:34 PM

Where in the PP menu is back focus reset? Is that part of the overall reset?
Is it the same on the 1 & 3 ?
Thanks

Tim Polster · May 9th, 2009, 06:52 PM

Hello Juan,

I am in the DFW area.

Is there a local service center or certified technician I could take the camera to?

I mailed a VX-2000 into Sony because there was grease/oil inside the lens and the camera came back not being able to focus for the last 10% of the zoom range and the packaging looked like the camera was thrown inside.

Thank you

May 6th, 2009, 09:55 AM	#1
Tim Polster Inner Circle Join Date: Dec 2004 Location: Arlington, TX Posts: 2,231	Strange Behavior with Backfocus EX-1 Hello, My backfocus on the EX-1 was a bit off from the factory so decided to run the backfocus reset from the PP menu. The backfocus is now very sharp and much improved but from time to time when I turn on the camera, the backfocus is way off. Like the neccessary information did not get loaded into the chip. If I turn the camera off then back on, the backfocus returns to normal function. I am quite busy now and do not have time to mail the camera somewhere nor have a had good experiences with Sony repair in the past. Anybody else see this? Last edited by Tim Polster; May 6th, 2009 at 11:30 AM.

May 9th, 2009, 04:34 PM	#6
Chuck Fishbein Major Player Join Date: Jun 2008 Location: Weehawken New Jersey Posts: 210	back focus reset Where in the PP menu is back focus reset? Is that part of the overall reset? Is it the same on the 1 & 3 ? Thanks

May 7th, 2009, 05:47 PM	#2
Steven Thomas Trustee Join Date: Sep 2005 Location: Gilbert, AZ Posts: 1,896	Strange. I've never seen this. You could try running the Flange Back setting again.

May 7th, 2009, 08:20 PM	#3
Tim Polster Inner Circle Join Date: Dec 2004 Location: Arlington, TX Posts: 2,231	Well, I am torn. Because it is electronic, I don't feel comfortable running the setup that much now that the BF is really sharp as it took a couple of times to get it right. This is a drawback of a "little" camera. I will monitor it and see how it goes.

May 8th, 2009, 10:33 PM	#4
Juan Martinez Sony Electronics Join Date: May 2007 Location: Park Ridge, New Jersey Posts: 18	you should let the Sony Regional Service Center check the camera... Juan Martinez Senior Manager Sony Electronics

May 9th, 2009, 06:13 AM	#5
John Peterson Major Player Join Date: Jun 2008 Location: Monroe, NY Posts: 703	Juan, Thanks for participating in the forum. I think we all really appreciate it. It shows that Sony really cares about it's customers. John

May 9th, 2009, 06:52 PM	#7
Tim Polster Inner Circle Join Date: Dec 2004 Location: Arlington, TX Posts: 2,231	Hello Juan, I am in the DFW area. Is there a local service center or certified technician I could take the camera to? I mailed a VX-2000 into Sony because there was grease/oil inside the lens and the camera came back not being able to focus for the last 10% of the zoom range and the packaging looked like the camera was thrown inside. Thank you