problems with main REC button at DVinfo.net

Enrique Orozco Robles · September 15th, 2009, 08:06 AM

I don't know if I'm the only one but I'm experiencing problems with the REC button (the one on the "grip") from my EX3.... after a few minutes working with the camera, the button begin to "slip" inside the grip starting from its upside part .... I have to "pull it" out to its place again to make sure it will work .... What bothers me most is that I just received the camera from Sony precisely because of this problem and for updating the firmware (solved focus problems)....

The notes on the warranty packing list just said:
"Final solution: The rubber cover for the rec button was out of place."
... yes they put the rubber cover again in place, but USING the button several times makes the problem reveals again....

any suggestions from the experts would be greatly apreciated...

It is really AMAZING why supposed PRO equipment has this kind of problems !!

Colin Rowe · September 15th, 2009, 10:37 AM

Send it back to Sony, right away.

David Issko · September 15th, 2009, 02:58 PM

If you can't send the camera back to sony immediately due to recording commitments, then activate the button under the lens as your record start/stop function. I activated it when i received my camera and pretty much use it all the time.

Hope you get your main rec start/stop issue fixed quickly.

Dean Sensui · September 15th, 2009, 03:54 PM

I have two EX1's and in two years I've never had that problem. Maybe the EX3 is slightly different?

Mitchell Lewis · September 15th, 2009, 07:25 PM

There's also a REC button on the top of the camera (you have to "unlock it" with the ring that surrounds it)

I've never had trouble with the REC button falling into the camera, but I have had problems with the REC button not working when pressed. It seems to come and go. Some days it works great, other days it's intermittent. It seems to be working well lately.

Good luck getting your EX3 repaired! :)

Enrique Orozco Robles · September 16th, 2009, 09:41 AM

thank you all for your suggestions ... very nice forum here !!!

kind regards

September 15th, 2009, 08:06 AM	#1
Enrique Orozco Robles Regular Crew Join Date: May 2008 Location: Chihuahua MEXICO Posts: 146	problems with main REC button I don't know if I'm the only one but I'm experiencing problems with the REC button (the one on the "grip") from my EX3.... after a few minutes working with the camera, the button begin to "slip" inside the grip starting from its upside part .... I have to "pull it" out to its place again to make sure it will work .... What bothers me most is that I just received the camera from Sony precisely because of this problem and for updating the firmware (solved focus problems).... The notes on the warranty packing list just said: "Final solution: The rubber cover for the rec button was out of place." ... yes they put the rubber cover again in place, but USING the button several times makes the problem reveals again.... any suggestions from the experts would be greatly apreciated... It is really AMAZING why supposed PRO equipment has this kind of problems !! __________________ Enrique Orozco - Sony/JVC/Nikon/Panny cams, DJI/Yuneec drones, VegasPro www.aerofilm.com.mx

September 15th, 2009, 10:37 AM	#2
Colin Rowe Major Player Join Date: Jan 2004 Location: Cornwall UK Posts: 793	Send it back to Sony, right away. __________________ Colin

September 15th, 2009, 02:58 PM	#3
David Issko Major Player Join Date: Jul 2008 Location: Melbourne, Australia Posts: 393	If you can't send the camera back to sony immediately due to recording commitments, then activate the button under the lens as your record start/stop function. I activated it when i received my camera and pretty much use it all the time. Hope you get your main rec start/stop issue fixed quickly. __________________ David Issko Edit 1 Video Productions

September 15th, 2009, 03:54 PM	#4
Dean Sensui Inner Circle Join Date: Oct 2001 Location: Honolulu, HI Posts: 2,054	I have two EX1's and in two years I've never had that problem. Maybe the EX3 is slightly different? __________________ Dean Sensui Exec Producer, Hawaii Goes Fishing

September 15th, 2009, 07:25 PM	#5
Mitchell Lewis Trustee Join Date: Dec 2008 Location: Kennewick, WA Posts: 1,124	There's also a REC button on the top of the camera (you have to "unlock it" with the ring that surrounds it) I've never had trouble with the REC button falling into the camera, but I have had problems with the REC button not working when pressed. It seems to come and go. Some days it works great, other days it's intermittent. It seems to be working well lately. Good luck getting your EX3 repaired! :) __________________ Sony EX3, Canon 5D MkII, Chrosziel Matte Box, Sachtler tripod, Steadicam Flyer, Mac Pro, Apple/Adobe software - 20 years as a local videographer/editor

September 16th, 2009, 09:41 AM	#6
Enrique Orozco Robles Regular Crew Join Date: May 2008 Location: Chihuahua MEXICO Posts: 146	thank you all for your suggestions ... very nice forum here !!! kind regards __________________ Enrique Orozco - Sony/JVC/Nikon/Panny cams, DJI/Yuneec drones, VegasPro www.aerofilm.com.mx