DV Info Net

DV Info Net (https://www.dvinfo.net/forum/)
-   Sony XDCAM EX Pro Handhelds (https://www.dvinfo.net/forum/sony-xdcam-ex-pro-handhelds/)
-   -   Tiffen T1 IR is available (https://www.dvinfo.net/forum/sony-xdcam-ex-pro-handhelds/465838-tiffen-t1-ir-available.html)

David Chia November 1st, 2009 03:15 PM

Quote:

Originally Posted by Lance Librandi (Post 1438324)
Hello All,
Just received my Tiffen T1 IR Filter and I have tested it and bugger me it actually works good bye to the IR contamination. I could not use my EX3 in the past for stage production work under QI lighting now it’s great.
I got my filter from “Greg Smith’s Photo and Video Accessories” TiffenFilters.com.au in Australia.


for how much?

Bob Jackson November 1st, 2009 04:29 PM

Quote:

Originally Posted by Andrew Stone (Post 1441269)
Andy,

Living in Canada, I phoned and left a message on your voicemail mid-this past week about ordering a TIFFEN T1 IR and have not received a response. Have you assigned this to a sales rep as well or should I phone again?

-Andrew Stone

I wonder if there is anywhere in Canada to get these?

Eva Sturm November 1st, 2009 05:46 PM

Quote:

Originally Posted by Andy Shipsides (Post 1440696)
Hey Dean

I've assigned a sales person to respond to all of these requests. I'm sorry that she has not reached out to you. I'll look in to what happened.

Andy

So I do really hope, that I get a reply to my request. Thank you,

Eva

Lance Librandi November 1st, 2009 06:07 PM

Hello David,
The cost in Australia was $310 INC GST which is not bad but I would prefer Sony pay the bill. This was a special order and not an off the shelf item and that stage they still had not gone into manufacture in Germany. Now that they have gone into production the lead time should not be that bad. Please remember that Australia is so far away from the rest of the world that everything takes longer and Australian companies usually only keep fast moving items.

Andrew Stone November 1st, 2009 08:00 PM

Quote:

Originally Posted by Bob Jackson (Post 1441368)
I wonder if there is anywhere in Canada to get these?

Yeah there are two places at least in Vancouver that rep TIFFEN filters but neither of them carry Sony products (any longer). I know that Abel Cine Tech in NYC is very close to the TIFFEN factory so they can get grosses of filters at the drop of a hat. Figure I would give them my business as they had/have stock and it's always good to try out different suppliers so you don't become beholden to the particular gouging prowess of some outlets.

Also Andy Shipsides has been dispensing a lot of good info so I thought funneling some business their way is a good thing.

I may very well go local if I don't get a response in a couple of business days.

Glad to see Vancouver Island has become a Republic. About time!

Andy Shipsides November 1st, 2009 09:25 PM

Andrew & Eva

I will make sure to talk to Nichelle, our sales admin, regarding your orders. I'm behind on my voicemail. You will here from us on Monday.

Andy

David Chia November 2nd, 2009 02:42 AM

Quote:

Originally Posted by Lance Librandi (Post 1441416)
Hello David,
The cost in Australia was $310 INC GST which is not bad but I would prefer Sony pay the bill. This was a special order and not an off the shelf item and that stage they still had not gone into manufacture in Germany. Now that they have gone into production the lead time should not be that bad. Please remember that Australia is so far away from the rest of the world that everything takes longer and Australian companies usually only keep fast moving items.

Thanks for the reply, I've called them today, they said that it will be here in 3 weeks , however, they quoted me for $89 +$ 10 for shipping. So it's AUD$99 inc GST not $310

Steve Browne November 2nd, 2009 04:21 AM

Thanks Andy for posting up these pics of the Tiffen filter and comparison with the EX1R and the 350. I think I like the 350 best!

Tiffen T1 Far Red Filter and the Sony EX Cameras | CineTechnica

Look forward to receiving the filter
Steve

Lance Librandi November 2nd, 2009 05:24 AM

Hi David Large format 4x4 filters a expensive but the one filter will fit all my lens. Did you check if the filter you looking at to is the thin type other wise you may have issues putting the lens hood on the EX1/Ex3.

Les Nagy November 2nd, 2009 12:48 PM

I have been trying to buy this filter for weeks now and although I have finally received an answer from Abel, including apologetic emails from Andy and follow up emails from the sales person telling me they still don't have stock, I think I will be waiting for some other place to get stock.

My first attempt to purchase went nowhere with there being no way for a Canadian to buy online. Two emails went unanswered from the web site form. I finally called and was told I could have the one filter left in stock and that I would get a call with the total and I could give my credit card over the phone to buy. Four days later when I got nothing and my shoot had come and gone I emailed Andy through this forum. He got back to me after a couple of days and ensured me I would be taken care of.

I have provided my shipping address and shipping instructions, but keep getting a price quoted that does not include any shipping.

I just got another email from Abel advising that filters might be in stock sometime in the next two weeks and what size did I want again? A credit card form for authorization was sent for me to fill and and sign for a quote I don't have for filters that aren't in stock, but might be.......

This form is also a bad news item. Abel is requiring that I include an image of my drivers license and an image of my credit card. Providing these images is way beyond normal security cautions and puts me at high risk of ID theft. It is not something I am willing to do.

My dealings with Abel have been frustrating, insulting that I have to prove I am not a criminal, and a waste of time.

Andy, you really need to stop treating customers like this. I have been trying to buy these filters from you since October 14th, and have had to force a response. Do you really want to sell things to people?

Piotr Wozniacki November 2nd, 2009 02:32 PM

As per Andy's promise, I've just been contacted by Nichelle Deaver, the Sales Administrator, with a very nice nice offer for the 4x5.65" T1 version (I need this size for my Letus / matte box setup). As I understand it, all the non-US residents' problems may be solved by simply wire transferring the money, which I'm going to do.

So, no reason to complain, really.

Andrew Stone November 2nd, 2009 07:54 PM

Like Piotr I was contacted today by Nichelle today. The deal about supplying a photocopy and the front of the driver's license is not typical of retail outlets but it's not that unusual, particular in the US where ID theft is a real. Many of the sales Abel Cine Tech are going to do will be in the thousands of dollars so I can appreciate their concern.

They didn't have stock but should have it within a week. We've been living with the problem for over a year another week I can live with.

Chad Johnson November 2nd, 2009 08:46 PM

Hi.

Will someone please let me know if these filters,

1. Fit under the hood?
2. Have another thread in front for possible use with a circular polarizer?

I like the results I see. I will get one either way because I have to. Thanks Sony!

Dean Harrington November 2nd, 2009 09:13 PM

PayPal ...
 
Quote:

Originally Posted by Piotr Wozniacki (Post 1441818)
As per Andy's promise, I've just been contacted by Nichelle Deaver, the Sales Administrator, with a very nice nice offer for the 4x5.65" T1 version (I need this size for my Letus / matte box setup). As I understand it, all the non-US residents' problems may be solved by simply wire transferring the money, which I'm going to do.

So, no reason to complain, really.

Another method is to have Abel-Cine send a PayPal invoice which includes shipping costs and pay that way. You pay up front and then they ship. This system has worked very well via equipment I have bought from other companies. The credit card front and back scan is used by B&H. I have been buying from them for years ... have spent a lot of money over the years and have never had a problem as a result. It's an OK system but ... PayPal is better!
Piotr ... I have asked Abel-Cine if they can provide 2 filters ... one with screw threads on one side and another with screw threads on both sides (fit to the 77mm lens ... then the 35mm adapter ... then the lens and matte box.) This gives you an extra 4X5 lens frame in the matte box.
If they don't have both ... I'll get a 4X5 and a single sided 77mm screw thread. This is a single camera problem after all.

Brian Crow November 3rd, 2009 10:31 AM

[QUOTE=Leonard Levy;1432963]
...
I got my 77mm filter with threads on both sides so it can be coupled inside a Letus type adapter. I haven't checked to see if that fits inside the EX-1 hood


Leonard,

My tiffen t1 IR with threads front and back has just arrived, is about 3 to 4 mm thick and fits under the EX1 lens hood without any problems.

A quick test confirms that it solves the problem of 'red/brown' blacks.

However it does not fit between lens and the Sony VCL EX0877 wide angle lens.

Does any one have a solution for this?

Brian

Chad Johnson November 3rd, 2009 10:44 AM

Oh yeah - I forgot about WA adapters. We're still kinda screwed if we want to use one of those. I want to get a bayonet style WA adapter eventually, and those don't have outer threads a lot of times.

Vincent Oliver November 3rd, 2009 10:49 AM

Where did you get your filter from Brian?

Brian Crow November 3rd, 2009 11:00 AM

From Ebay... but don't see any more there just now.

Leonard Levy November 3rd, 2009 12:37 PM

My camera is still in repair but I did get to try the new filter for an second yesterday just to see if the standard (non "slim" with threads on both sides) filter fits under the EX-1 hood and it does so have no fear it isn't neccessary to get a slim version.

I was surprised a bit at how much light it lost also so I now understand those who complain that the old 486 had its advantages.

Sounds like an EX 1R is the best solution.

I didn't even get a chance to white balance through it though.

Andy Shipsides November 3rd, 2009 01:32 PM

I spoke to Tiffen today and they promised to expedite delivery of the filters to us. We should have them soon.

Andy Shipsides November 3rd, 2009 01:43 PM

Quote:

Originally Posted by Les Nagy (Post 1441767)
My dealings with Abel have been frustrating, insulting that I have to prove I am not a criminal, and a waste of time.

Andy, you really need to stop treating customers like this. I have been trying to buy these filters from you since October 14th, and have had to force a response. Do you really want to sell things to people?

Les,

I'm sorry that this has been such a painful process. Our policy for international transactions are based on problems we have had in the past. As you may or may not have heard there have been a large number of recent thefts of production gear both in the rental business as well as through fake sales scams. I'm not actually a sales person, just a tech that enjoys these forums. However I have been working with our sales team to insure that everyone gets contacted and dealt with accordingly. I will let our team know of your problems and again make sure that our international customers are better supported in the future.

Andy

Les Nagy November 3rd, 2009 10:30 PM

I have been contacted by Abel Cine Tech with an offer that makes up for the mix ups and a satisfactory way to pay. I am placing my order with thanks to Andy and Abel Cine Tech for making things right.

Steve Shovlar November 4th, 2009 03:58 AM

[quote=Brian Crow;1442182]
Quote:

Originally Posted by Leonard Levy (Post 1432963)
...
I got my 77mm filter with threads on both sides so it can be coupled inside a Letus type adapter. I haven't checked to see if that fits inside the EX-1 hood


Leonard,

My tiffen t1 IR with threads front and back has just arrived, is about 3 to 4 mm thick and fits under the EX1 lens hood without any problems.

A quick test confirms that it solves the problem of 'red/brown' blacks.

However it does not fit between lens and the Sony VCL EX0877 wide angle lens.

Does any one have a solution for this?

Brian

I just got the T1 and have run into this very problem. I use the Sony VCL EX0877 all the time. In fact it hardly ever comes off the camera, and I thought, wrongly, that the Sony WA would just fit as per normal when the T1 was screwed in place.

This is a real disaster to me as I shoot weddings every week and in tight church spaces I need the extra WA the EX0877 gives me, as half the time I am very close/right on top of the couple and vicar.

So I can have the fun of removing the T1, white balancing, stick on the WA, then remove the WA, stick on the T1, white balancing ad nauseum.

This isn't going to work at all for me.

Leonard Levy November 4th, 2009 06:35 AM

Steve,
Are you saying that you got a slim filter with threads only on one side?
I'm sure you can exchange it. Call up the dealer you got it from or Tiffen directly.
They should be describing these as slim or normal filters upfront.

I'll bet you could even fix it yourself if you can unscrew the retaining ring in the filter, drop out the glass and replace in the ring of another 77mm filter. You might be able to buy one of those dirt cheap filters on the internet or get it from Tiffen.

Steve Shovlar November 4th, 2009 08:18 AM

Quote:

Originally Posted by Leonard Levy (Post 1442567)
Steve,
Are you saying that you got a slim filter with threads only on one side?
I'm sure you can exchange it. Call up the dealer you got it from or Tiffen directly.
They should be describing these as slim or normal filters upfront.

I'll bet you could even fix it yourself if you can unscrew the retaining ring in the filter, drop out the glass and replace in the ring of another 77mm filter. You might be able to buy one of those dirt cheap filters on the internet or get it from Tiffen.

HI Leonard, I have fixed it myself. I took the glass out and used an old slim 77mm filter I no longer used. Thanks for the heads up on that. Didn't cross my mind.

I got the T1 of Ebay so no sending it back. Was a very good price and whether it was a slim or normal version never entered my mind.

Max Allen November 5th, 2009 05:26 AM

Quote:

Originally Posted by Les Nagy (Post 1442469)
I have been contacted by Abel Cine Tech with an offer that makes up for the mix ups and a satisfactory way to pay. I am placing my order with thanks to Andy and Abel Cine Tech for making things right.


Hello everybody,

You do not have to hand over a copy of your driver's license to vendors if you do not want to. I have come across this issue several times with a few vendors and that in domestic orders.

When a vendor says they have had security problems, frankly that is not your problem as a customer and you should not be bothered to put yourself at risk for identity theft because of their problems.

Refusing to submit your drivers license doesn't always mean the vendor will refuse your order. They may make an exception or use an alternate security procedure. If they don't, do not support this practice and use another vendor.

No matter how sincere and believable a vendor can be about your information being kept safe or being destroyed after a stated period, there is no guarantee. Even if there was, should your information be used for ill purposes due to a security breach in the process, a guarantee will be of no use. The painful human truth is that, after the sale, no one will be as vigilant about keeping your information safe as you will.

I am personally against this practice as you can tell. A vendor has every right to watch out for themselves but you have just as much right also. Any time a vendor asks for your driver's license ask WHY. If you're in a store DO NOT allow them to leave your sight with your license or credit card or make copies or a scan. We all like to think it's just procedure and everyone we come in contact with will automatically be careful with our information. That assumption is not wise. The path that document follows and the security level of its storage after the sale is out of your hands and open to many risk concerns: stores are burglarized, computers are hacked, unshredded documents are stolen from company trash, disgruntled employees out to hurt the company... so on and so forth.

Max Allen November 5th, 2009 12:39 PM

I should have included that as far as Abel Cine goes my experience with them has been good personally. Of course developing a relationship with a vendor helps just like it is the other way around between them and their customers. Especially helpful to have a relationship with a salesperson.

Bob Grant November 5th, 2009 03:23 PM

As someone who has lost a camera to a professional fraudster I can assure everyone that having a photo drivers licence and a passport is of zero worth as a security check.
When the thief was caught he had multiple drivers licences, passports and credit cards on his person.
These professional fraudsters are not too bright, this gent was caught when he tried to scam a rental compay for a second time. Still I doubt anyone would be so daft as to risk getting caught for fraud for the sake of a $100 filter.

Evan Meades November 6th, 2009 04:49 PM

Quote:

Originally Posted by Steve Shovlar (Post 1442600)
...I have fixed it myself. I took the glass out and used an old slim 77mm filter I no longer used. Thanks for the heads up on that. Didn't cross my mind.

Hi Steve, how secure is the wide angle? Is there "enough" thread holding the adapter? It's pretty heavy but seems this is the only solution unless there is a slim version of this filter.

Brent Ethington November 9th, 2009 05:09 PM

B&H now accepting orders for the T1 IR filter
 
I see on their web site that the T1 IR filter is now available to order. it's not in stock and shows 6-10 weeks for delivery...

Chad Johnson November 9th, 2009 05:39 PM

Dang - 6-10 weeks!? We'll have the EX1R by then. I should have jumped on this thing the day it came out. I was laying back to see how people liked it.

If any become available anywhere - please post here guys.

Brent Ethington November 9th, 2009 08:26 PM

I'm assuming that 6-10 weeks is just their placeholder for "we're not sure exactly why it's coming in" - given that Tiffen is shipping that others are selling it now, I'd expect it to ship much sooner (hopefully)...

Dean Harrington November 9th, 2009 08:48 PM

tiffen T1 IR filter ...
 
I just completed a PayPal payment on mine and hope to have the filter soon. It's coming UPSI and that's a bit cheaper than FedEx. So far, so good.

Chad Johnson November 9th, 2009 10:20 PM

Do you have a link where you bought it from?

Thanks

Dean Harrington November 10th, 2009 02:38 AM

chad ...
 
Go directly to Abel-Cine website and, as I remember, there is a paypal link on their page. You are in the U.S. so it will be reasonable shipping charges. Good price and good service!

Trevor Meeks November 10th, 2009 03:00 AM

Dean, are these filters currently shipping or is there a long wait time?

Dean Harrington November 10th, 2009 05:34 AM

Trevor ...
 
Not really sure about the time frame for delivery. I assume pretty soon as in a week or there abouts ... you'll have to address Andy on that one.

Chad Johnson November 10th, 2009 11:55 AM

I just called AbleCineTech about the T1 filter. They take your name and info and will call you when they have them and your name comes up. They have none at the time of this writing. They gave me no info as to when they expect some in. The gal only said, "This is a VERY popular filter". Of course it is. There is going to be one sold for every EX1 Sony screwed us on.

Paul Inglis November 10th, 2009 12:37 PM

Quote:

There is going to be one sold for every EX1 Sony screwed us on.
Don't forget EX-3 users will also require one. To avoid wasting time I simply filled in their equiry form on the product page giving them all my details. I'm awaiting a reply but I think that'll be near the time when they have some in stock.

Quote:

"This is a VERY popular filter"
The word I'd use is 'Golddust' :) At least I have a 486 to be getting on with.

Piotr Wozniacki November 10th, 2009 01:48 PM

Has anyone established what light loss does the T1 filter cause?


All times are GMT -6. The time now is 07:54 AM.

DV Info Net -- Real Names, Real People, Real Info!
1998-2025 The Digital Video Information Network