Focus is malfunctioning
 

Today my EX1 focus has stopped functioning during regular indoors filming.
I had full manual focus and zoomed in a label, sharpened shot then zoomed out.
While the zoom became totally wide open picture got blurred.
I couldn't operate the camera in auto-manual or in full manual focus mode.

Has anyone came across similar phenomena?

Suggestions are highly appreciated.
( I've already tried to get in touch with Prime Sup, this could be a nice malfunction of the focus ring...???)

thnks in advance

Atti

i may have had the same problem on a shoot this week. my normal procedure for focusing is similar to yours. i zoom all the way in on my subject, focus and then zoom out to compose the shot. during the shoot i would notice on our 17" Panasonic HD monitor that the image looked soft even though the "peaking" showed everything in focus and the "DoF bar" displayed exactly what the "peaking" was doing. on a couple of shots the subject was anywhere between 5-10 feet away, yet i had to set the focus, on the lens, 2-3 feet further than the actually distance of my subject. i didn't notice these issues when i was zoomed in, only on the "fully" wide shots.

is this a back focus issue?

one variable to consider is that i had a 1/8 Black Pro Mist filter in my mattebox.

Well, now I just think this is a broken focus issue not a back focus, which is actually giving me a funny feeling about the reliability and workmanship of the EX1 line.
Although my EX1 was quite an early bird of its line I had no back focus or other premature production line issues.
This broken focus failure or phenomena is not at all what I was expecting from a camera from the EX line, and especially when the cam is "younger" than 2 years.

I had cheaper cams before, worked e.g. with the PD170 which was superbly built, never a problem.

Now I'm really thinking that it would be actually interesting to collect and analyse inputs on my "EX1 broke down with...".
How many EX1 sold and how many ended up in Silver Support or Service with obvious failure. Send it in pls. if you had time, thnks

If you have an early EX1, like mine, then i can tell you that there is a modified lens.
My lens went faulty, i had it replaced by prime support, (they're only a short distance from my house so i can drive there), i was then told that the lens is a different model, outside it looks the same but inside it's different.
In clip browser you can find out the lens model on specific shots, and the number of the new lens is different to the old lens

Paul.

Paul,
that's a very valuable info, thank you for that. PS arranging a pick up for tomorrow but they'll fixing it in the UK or France. I'll report back here later what they'll say caused the fault.

what is the new lens model number? i'd like to see if mine is the new one.

thanks.

It's XT14X5.8 (that was found in clip browser )

What is the new supposed to be?

For sure that's one thing you might expect when buying a "cheap" camera like this, makes those that spend nearly 10 times the price on an F900/Varicam etc. feel a little better I suppose.
I used an EX3 that had focus problems too, seems to be fairly common.
Steve

mine's XT14x5.8 as well.

I had a lens change - before the change, the lens was shown as XT14X5.8 and after, XT14X5.8AS-X8C

interesting. thanks Nick.

EX1 defective lens
 

I have an EX1 in for repair (it will not hold a focus) and was told today the lens has to be replaced (($1,700 ouch!!!!). The camera is probably in that 1st batch with a serial # in the low 300's. From this post it seems that this is not the 1st with that problem. From past experience, is Sony a standup type or a CYA type. Any information will help as I need to address the problem tomorrow.

out of curiosity what was your f-stop?

Jack, do you need to pay it? How come?
I was thinking that Silver Support is the one taking care of such problems. I think Sony must be aware of the existence of focus issue, or you might just point out to this thread.

i'm having my lens looked at by the service department where i bought my camera at on thursday. i'll let you guys know what we find out. if there is an issue i sure hope sony covers the cost of it. times are tough.

I'm on my third lens with my EX-1 and they have all been labeled XT14X5.8.
dave

"I'm on my third lens with my EX-1"
This is unbelievable. It seems that this little focus thread opens up quite few "secrets".
Dave-thnks for your input.

when was you're lens changed because another person has posted that he's had 3 lens changes and all of them have had the same model number?

when was the last time you had your lens changed?

I was shooting in a fairly hot and sunny environment recently (South Africa), filming in-car and outside. It briefly exhibited *exactly* this behaviour. I simply powered down, waited a bit, and powered up - the problem cleared. It's had two or three brief episodes of madness (don't we all), but as it's a computer with a bit of glass on the front, I tend to treat it thus. Back up the profiles, reboot it, and if all else, do a full reset and backfocus (never needed to to do a full reset, but have done backfocus a couple of times).

BTW, I sent my EX1 in for the standard 'early' faults - vignetting, focus, paint, sound, power - and have been happy with all the work done - no stuttering zoom either. However, my lens is still XT14x5.8 in Clip Browser. I've since discovered a bit of dirt in the lens that only appears at wide angle with a small iris (> f8, which is not exactly a 'regular' setting) and was going to get it sent to have that sorted. I wonder if I should just live with it rather than risk a new lens with attending troubles?

July this year.

Silver Support
 

Attila, I am not aware of Silver Support. I just talked to Sony and they weren't aware either. I am having them (sony repair out of Teaneck, NJ) check on the problems with the original EX1 lens. It does seem odd that they switched to another lens.

Curious about this issue of new lens vs. old lens- I haven't come across this before. If people post their lens model (found in clip browser- select a clip for preview, and check the "related info" tab) and serial number, we could figure out if the model changed after a certain date, and if some of the lens problems that have been reported are related to model number.

I have the XT14X5.8. S/N 107034, purchased 6/16/08.

XT14x5.8 S/N: 104982 purchased: 4/15/08

Silver Support is the name Sony gives to its European warrantee. It provides phone support, collection, repair and return and a loan unit if the repair takes more than 7 days.

XT14x5.8 S/N: 0401953 purchased 4/27/2008

July 2008 was last time. It started failing to focus to infinity. Also, here's the details on my camera:

Purchased 4/21/08
Ser.# 102393
Lens # XT14X5.8

Might not relate directly to Attila's original post, but.....
 

i just had my camera looked at by the service department from where i purchased it. my method, and it sounds like other people do this as well, is to zoom all the way in, Z99, ***full manual***focus on my subject, and then zoom out to compose the shot. according to the service department person this isn't the best technique because the rear element on an EX1 shifts when zooming to prohibit "breathing". so, while a subject will be sharp when zoomed in, that same subject may get soft as you zoom out even though the focus ring hasn't moved. he recommended using the Expanded Focus feature instead in order to gain critical focus/sharpness.

Well Sony can explain how to focus properly according to their book.
My EX1 did not just perform a soft focus but had no focus at all, focus got locked simply on last focused distance. According to Silver Support the cam is back and on Monday I'll get it.
Let's see what they've done with it......

If the problem was in the design of the lens, as this tech suggested, you'd think it would be consistent on all the cameras. But my impression is that the majority of the people shooting with the EX1 focus zoomed in, while only a few people have this problem.

Hi, just a quick update, the EX1 is back. I only had time to turn it on quickly. It looked nice and focus was functioning well again. Silver Support is doing the job it seems. They say that the cam got a "replaced the lens, and a firmware upgrade to version 1.14"

I hope that all my card combos I used earlier along SXS will continue to function.
Also I still have to find out what the new firmware has been bringing as well as the version number of the new lens.

This may or may not apply to the original topic here...

Be careful of how you execute backfocus with these cameras. Having anything in the forground or background MIGHT compromise the auto backfocus.

electronic backfocus is a real bad idea. I wish/hope sony would change the software to put that back into the hands of the operator.

new lens XT14X5.8AS-X8C

MXR card appears to be working fine ( SANDISK Ultra II 16GB class 4 loaded into) with the new firmware.

and by the way:
Merry Christmas for all DVinfo.net readers, members and admins from Santa's homeland :-)

What I do NOT understand is why a major corporation would make a video camera that cost $6,500 USD that does not focus properly!

My SONY EX1 has had these focus issues from day one.
Sony wants to charge me more money to upgrade or fix a problem that they are responsible for?
No way will give Sony $1,700.00 to fix a camera they made poorly.
They will fix this problem at their cost, or I take them to court. One of the luxuries of living in the USA

I was running some low light gamma curves and gain tests + some detail tests and I decided to also do some focus tests because recently I shot some wide angle shots, one of them was out of focus and I really doubted it was my fault. While running these tests, something really NOT funny happened with my focus: the exact same thing you describe. The most fearsome thing is that this apparently happens only at full wide angle, which means the problem is nearly impossible to notice without using an HD monitor.
I would like to share with you a clip that I hope it will help to shed some light on this subject.

RapidShare Webhosting + Webspace

Technical specifications:

- Doug's PP + DETAIL ON + GAMMA3.
- F1.9, 180º, 1080/24p.
- XT14X5.8 lens.
- V1.11_0531 firmware.

What I did:

1) Zoom in on the clapperboard and focus.
-> 2) Zoom out and zoom in on the $100 Gift Certificate. NOTICE how the focus does some barely noticable funny stuff almost exactly when I start to zoom in.
3) Focus on the $100 Gift Certificate.
--> 4) Zoom out. NOTICE how the focus does the same funny stuff just before I reach maximum wide angle.
--> 5) Zoom in a little bit. NOTICE the funny stuff again as soon as I start to zoom in.
6) Zoom out to maximum wide angle again. There is no funny stuff to be seen, but focus is lost.

There is definately something going on here. But the most frustrating thing is that I have spent almost one hour trying to reproduce this same problem without success... ! ! !

I hope we can all share as much insight as possible so that we don't surprise ourselves when we see our wide angle shots in our computer monitors.

My sincere best new year wishes!

Ivan.

Ivan, i wonder if the funny focus issue There, has something to do with the funny lighting issue?
because the sony focus uses (something like) how sharp 2 pixels are next to eachother in contrast, (unlike WAY back when they used sound or light bounces to determine the distance from the subject)
The lighting is rapidly changing (the fan) , i could see where the sony focus alogrythm style could have some major issues trying to figure out what is sharp contrast between pixels and not?
With the light changing as the chip is scanned, it could make AUTO focusing even harder than it is.

We can get a total lack of a ability to AUTO focus correctally when a light is present in the screen area the sonys are trying to focus, because of the light smearing/jumping registers of the chip, it cannnot focus because the contrast doesnt get any better in one (focus) direction or the other. so the auto is incapable of focusing, and it must be adjusted manuely. (the sharper it gets, the worse the light is smearing about)

The sony always "rocked" the focus a bit when finding the best focus position, instead of seeing it is Focused close enough then stopping. Sort of like a human will do, rocking it in both directions then settling it in the center of the 2 soft locations.
with HD focus position is tighter, sony is doing it too slowly, and with less frames per second, the machine doesnt even have enough samples per second (24) to determine which is better. add in some strangeness occuring throwing off it's comparison samples, and the human is on thier own :-)

Of course! I agree...

...but I was on Full Manual!

Maybe I didn't understand something?

Happy new year!

Ivan.

Are you sure not even Manual Assist was on? This can introduce hunting as well (not in FULL manual, though)...

100%... I don't even move the ring unless I want to do some macro.

We could judge the fiability of the metadata (why it says ND1 if I didn't have any ND filter?), but I ran some tests, when ASSIST is ON FOCUS displays "Centered" (for me).

Just as an aside, I note that even in full manual, there's a group of elements (probably near the back) that are most definitely servo controlled. Try doing a crash zoom (using manual control), and watch the focus. You can see the servos fail to keep up and lose focus, then as you stop, the servos tug at something to sharpen up.

When JVC launched the HD100, it came with a Fujinon 'HD' (sic) lens that exhibited an effect known as 'Breathing' - as you focus, the image changes in size. In fact, the lens didn't breathe so much as 'gasp'. I believe that the EX1 lens, even in full manual mode, has some electronics to try and reduce this 'breathing' effect which is a tell-tale of a 'cheaper' or probably more accurately 'less sophisticated' lens.

So perhaps (as in 'I am not a lawyer, I am not a lens expert') there could be a fault with this part of the lens that's 'hunting' or 'fidgeting' even in full manual mode.

We're talking about a computer with a bit of glass at the front, so if a reboot, a Maintenance Mode backfocus and a full camera reset (followed by BF) doesn't clear it, then I guess it's a mechanical issue best cured by replacement.