voltage warning at DVinfo.net

Colin Rowe · May 6th, 2010, 03:54 AM

I tried to use my EX1 on mains power yesterday, for the first time, using the BC-U1 ac adaptor/charger. I plugged the adaptor into a mains outlet, selected DC out and fired up. The tally lamp started flashing and I got an immediate warning on the LCD which said "insufficient voltage". Just tried again at home, same thing. No problem charging batteries when set to charge. Any ideas
BTW. DC in reading is 12.3v

Walter Brokx · May 6th, 2010, 04:42 AM

Check the settings of your voltage warning in the camera: you can select a voltage level where the camera warns you for low voltage.
I believe default settings should be around 11V so I have no clue why you get the warning at 12.3V.
This might not be the solution; in that case try to test with another U1 if possible.
Otherwise I'd suggest to have your camera looked at...

Good luck!

Colin Rowe · May 6th, 2010, 05:08 AM

Hi Walter, thanks for that. I have just come off the phone with Prime Support, They told me to reset the camera, it did the trick. Everything back to normal.

May 6th, 2010, 03:54 AM	#1
Colin Rowe Major Player Join Date: Jan 2004 Location: Cornwall UK Posts: 793	voltage warning I tried to use my EX1 on mains power yesterday, for the first time, using the BC-U1 ac adaptor/charger. I plugged the adaptor into a mains outlet, selected DC out and fired up. The tally lamp started flashing and I got an immediate warning on the LCD which said "insufficient voltage". Just tried again at home, same thing. No problem charging batteries when set to charge. Any ideas BTW. DC in reading is 12.3v __________________ Colin

May 6th, 2010, 04:42 AM	#2
Walter Brokx Major Player Join Date: Jan 2010 Location: Maassluis, The Netherlands Posts: 294	Check the settings of your voltage warning in the camera: you can select a voltage level where the camera warns you for low voltage. I believe default settings should be around 11V so I have no clue why you get the warning at 12.3V. This might not be the solution; in that case try to test with another U1 if possible. Otherwise I'd suggest to have your camera looked at... Good luck! __________________ Brainstormnavigator searching for the hole in the sky..... Audiovisual Designer (NL) - http://www.brokxmedia.nl

May 6th, 2010, 05:08 AM	#3
Colin Rowe Major Player Join Date: Jan 2004 Location: Cornwall UK Posts: 793	Hi Walter, thanks for that. I have just come off the phone with Prime Support, They told me to reset the camera, it did the trick. Everything back to normal. __________________ Colin