Unsupported media

Daniel Ridicki · November 27th, 2013, 10:53 AM

OK. How do I install new firmware? Any link? Never did it. Still have original firmware the camera came with. Which is V1.04_0084
Thanks.

Daniel Ridicki · November 27th, 2013, 11:11 AM

Tried to find the firmware, but it seems it is not available on the net. Anyone can direct me to the link I can download the firmware from.
Thanks.

George Odell · November 27th, 2013, 12:30 PM

Here is the link but it appears yours is too old to update without contacting Sony for some further assistance.

Perhaps someone who owns an EX3 will offer some help on what needs to be done for you to upgrade.

Sony | Micro Site XDCAM

Upgrading to at least V10 will let you use the cheaper SDHC cards should you come to find out, though I doubt, your five SxS cards are toast. Check this discussion for more information.

Leonard Levy · December 7th, 2013, 02:58 AM

Keep us informed.

Daniel Ridicki · December 7th, 2013, 04:10 PM

Well, the camera is at only authorized service centre here. no sound from them for almost a week.... am skeptical... will share info once I get my camera back.

Les Wilson · December 8th, 2013, 05:35 PM

I am sure this is not the problem but I seem to remember (insert sound of clearing cobwebs) something about if a card has DV files on it, that the XDCAM utilities are restricted. Something about this thread made me remember that. Not sure, it's an old memory. FWIW

Daniel Ridicki · March 6th, 2014, 03:59 AM

OK just to conclude this tread. The camera came back today. It was at the repair shop from November. Apparently, for reason unknown, two boards had to be replaced. They could not told me why the boards died out. Quite spooky, as nothing unusual was done with the camera. Just died in the course of filming. Nothing I could think of could have sparkled this.

So, it is here, it works, I am more then a thousand $ lighter in my pocket... WTH. Sorry for not being able to provide some experience other could benefit from. Hope none other will have this experience.

Bob Jackson · March 7th, 2014, 09:20 PM

I have heard rumors of people bricking their camera trying to update the EX-1 themselves.
I had this happen to me when i tried to update an earlier version.

Sony did get it back up and running in a few hours.
Could this have wrecked your camera?
unlikely Sony would say...

Robin Probyn · March 9th, 2014, 02:22 AM

Long shot but.. where the cards used in 50mbps UDF file mode at all,in another camera.. PMW200 etc you would then get the un supported media message.. back in your FAT mode camera.. but this wouldn't kill any boards of course .. !!

Daniel Ridicki · March 10th, 2014, 06:45 AM

No, no. One moment ll was fine, next one all the cards were gone. Well, actually they were not, as they are all healthy, now that boards are replaced. The camera jut did not see them m or rather not able to read or record onto them. Perhaps there was some sort of short circuit due to tropical humidity. Who knows.

Kevin Spahr · March 19th, 2014, 05:53 AM

Do you keep your camera in a air tight or sealed case?

I remember reading in this thread that some people thought these cases caused corrosion on the camera circuit boards by trapping condensation inside the case.

Just a thought...

Daniel Ridicki · March 20th, 2014, 07:00 PM

No, I did not. Never mind, I guess things brake at one point. This was the case here. The good thing is that camera works as new now, so for some time I don't have to think of buying new one.

November 27th, 2013, 10:53 AM	#16
Daniel Ridicki Regular Crew Join Date: Jan 2007 Location: Zagreb, Croatia Posts: 124	Re: Unsupported media OK. How do I install new firmware? Any link? Never did it. Still have original firmware the camera came with. Which is V1.04_0084 Thanks.

November 27th, 2013, 11:11 AM	#17
Daniel Ridicki Regular Crew Join Date: Jan 2007 Location: Zagreb, Croatia Posts: 124	Re: Unsupported media Tried to find the firmware, but it seems it is not available on the net. Anyone can direct me to the link I can download the firmware from. Thanks.

November 27th, 2013, 12:30 PM	#18
George Odell Major Player Join Date: Jun 2005 Posts: 270	Re: Unsupported media Here is the link but it appears yours is too old to update without contacting Sony for some further assistance. Perhaps someone who owns an EX3 will offer some help on what needs to be done for you to upgrade. Sony \| Micro Site XDCAM Upgrading to at least V10 will let you use the cheaper SDHC cards should you come to find out, though I doubt, your five SxS cards are toast. Check this discussion for more information. __________________ "the difference between an amateur photographer and a professional is the amateur shows you all his pictures"

December 7th, 2013, 02:58 AM	#19
Leonard Levy Trustee Join Date: Feb 2006 Location: USA Posts: 1,684	Re: Unsupported media Keep us informed.

December 7th, 2013, 04:10 PM	#20
Daniel Ridicki Regular Crew Join Date: Jan 2007 Location: Zagreb, Croatia Posts: 124	Re: Unsupported media Well, the camera is at only authorized service centre here. no sound from them for almost a week.... am skeptical... will share info once I get my camera back.

December 8th, 2013, 05:35 PM	#21
Les Wilson Inner Circle Join Date: Jan 2004 Location: Boca Raton, FL Posts: 3,014	Re: Unsupported media I am sure this is not the problem but I seem to remember (insert sound of clearing cobwebs) something about if a card has DV files on it, that the XDCAM utilities are restricted. Something about this thread made me remember that. Not sure, it's an old memory. FWIW

March 6th, 2014, 03:59 AM	#22
Daniel Ridicki Regular Crew Join Date: Jan 2007 Location: Zagreb, Croatia Posts: 124	Re: Unsupported media OK just to conclude this tread. The camera came back today. It was at the repair shop from November. Apparently, for reason unknown, two boards had to be replaced. They could not told me why the boards died out. Quite spooky, as nothing unusual was done with the camera. Just died in the course of filming. Nothing I could think of could have sparkled this. So, it is here, it works, I am more then a thousand $ lighter in my pocket... WTH. Sorry for not being able to provide some experience other could benefit from. Hope none other will have this experience.

March 7th, 2014, 09:20 PM	#23
Bob Jackson Major Player Join Date: Sep 2008 Location: Republic of Vancouver Island Posts: 200	Re: Unsupported media I have heard rumors of people bricking their camera trying to update the EX-1 themselves. I had this happen to me when i tried to update an earlier version. Sony did get it back up and running in a few hours. Could this have wrecked your camera? unlikely Sony would say... __________________ Any sufficiently advanced technology is indistinguishable from magic. AC Clarke

March 9th, 2014, 02:22 AM	#24
Robin Probyn Major Player Join Date: Jan 2010 Location: Tokyo Posts: 590	Re: Unsupported media Long shot but.. where the cards used in 50mbps UDF file mode at all,in another camera.. PMW200 etc you would then get the un supported media message.. back in your FAT mode camera.. but this wouldn't kill any boards of course .. !!

March 10th, 2014, 06:45 AM	#25
Daniel Ridicki Regular Crew Join Date: Jan 2007 Location: Zagreb, Croatia Posts: 124	Re: Unsupported media No, no. One moment ll was fine, next one all the cards were gone. Well, actually they were not, as they are all healthy, now that boards are replaced. The camera jut did not see them m or rather not able to read or record onto them. Perhaps there was some sort of short circuit due to tropical humidity. Who knows.

March 19th, 2014, 05:53 AM	#26
Kevin Spahr Major Player Join Date: Feb 2005 Location: Carlisle, PA Posts: 451	Re: Unsupported media Do you keep your camera in a air tight or sealed case? I remember reading in this thread that some people thought these cases caused corrosion on the camera circuit boards by trapping condensation inside the case. Just a thought...

March 20th, 2014, 07:00 PM	#27
Daniel Ridicki Regular Crew Join Date: Jan 2007 Location: Zagreb, Croatia Posts: 124	Re: Unsupported media No, I did not. Never mind, I guess things brake at one point. This was the case here. The good thing is that camera works as new now, so for some time I don't have to think of buying new one.