DV Info Net

DV Info Net (https://www.dvinfo.net/forum/)
-   Sony XDCAM EX Pro Handhelds (https://www.dvinfo.net/forum/sony-xdcam-ex-pro-handhelds/)
-   -   PXW Z190 will not recognize card. (https://www.dvinfo.net/forum/sony-xdcam-ex-pro-handhelds/537035-pxw-z190-will-not-recognize-card.html)

Anthony McErlean October 1st, 2019 08:12 AM

PXW Z190 will not recognize card.
 
Hi,

I don't have a Z190 but a friend of mine just bought a used one with only 50 hrs on it.

He said that the camera doesn't recognise the SanDisk cards, saying something like, "no media found"

I have read that the PXW Z190 will not recognize a SanDisk Extreme Pro card.

Have any of you come across this?

Thanks in advance.

Leslie Wand October 1st, 2019 07:49 PM

Re: PXW Z190 will not recognize card.
 
exactly which cards is he using?

Donald McPherson October 2nd, 2019 12:00 AM

Re: PXW Z190 will not recognize card.
 
Others also have the same complaint.
https://us.community.sony.com/s/ques...language=en_US

Anthony McErlean October 2nd, 2019 12:56 AM

Re: PXW Z190 will not recognize card.
 
Quote:

Originally Posted by Leslie Wand (Post 1953705)
exactly which cards is he using?

SanDisk Pro and Lexar

Would a firmware update help?
I'll get the camera in a day or two and I'll look to see what firmware version it's on now.

Anthony McErlean October 2nd, 2019 01:02 AM

Re: PXW Z190 will not recognize card.
 
Quote:

Originally Posted by Donald McPherson (Post 1953710)
Others also have the same complaint.
https://us.community.sony.com/s/ques...language=en_US

Thanks Donald, I'll have a look.

Wonder why some Z190 owners are having this problem?

Leslie Wand October 2nd, 2019 04:10 AM

Re: PXW Z190 will not recognize card.
 
Quote:

Originally Posted by Anthony McErlean (Post 1953712)
SanDisk Pro and Lexar

Would a firmware update help?
I'll get the camera in a day or two and I'll look to see what firmware version it's on now.

no idea about update, but from reading the thread it appears the new sandisk might be problematic. does he have problems with the lexar as well?

Anthony McErlean October 2nd, 2019 08:11 AM

Re: PXW Z190 will not recognize card.
 
Thanks, yes, I seen that as well and yes, same with the Lexar cards.

Anthony McErlean October 21st, 2019 03:28 PM

Re: PXW Z190 will not recognize card.
 
Hi again, well, I've got my hands on the camera at last, that wont recognize the SD cards. (see my first post)

Its an PXW Z190V

My friend said, no matter what card he tried, the camera didn't see the card.

I tried it myself tonight and I've inserted a few different makes of cards into the two slots in the camera and all I'm getting is "Unknown Media Please Change"

In the menu, the first thing I looked for was, Format Media, but its greyed out, even with the media in the card slot.

Under Version it says, Version Number V2.00

Appreciate any help guys

Thanks in advance.

Donald McPherson October 21st, 2019 11:59 PM

Re: PXW Z190 will not recognize card.
 
Bought it second hand. Me thinks you need to send it back and get a refund.

Anthony McErlean October 22nd, 2019 12:58 AM

Re: PXW Z190 will not recognize card.
 
Quote:

Originally Posted by Donald McPherson (Post 1954255)
Bought it second hand. Me thinks you need to send it back and get a refund.

Yes, second hand, I've just written to Sony and explained the problem to them, so we'll see what they think.

Thank you.

Doug Jensen October 22nd, 2019 07:52 AM

Re: PXW Z190 will not recognize card.
 
Have you done a complete reset on the camera?
Have you checked that the cards are not write-proteced?
Have you set the camera for a lightweight codec such as XAVC HD @35 mps?
You say you've tried different cards, but are you certain that any of them are certified for use in the camera? Just because you tried several cards doesn't mean that any of them are actually approved.

Hopefully one of those things will help.

Anthony McErlean October 22nd, 2019 09:08 AM

Re: PXW Z190 will not recognize card.
 
Thank you Doug, for all that advice, you said..".Have you done a complete reset on the camera"

I think I did see" reset" in the menu but thought nothing more of it.

What will this do? will it just bring the camera back to factory defaults?

Thank you.

Doug Jensen October 22nd, 2019 09:38 AM

Re: PXW Z190 will not recognize card.
 
Yes, it will bring the camera back to factory defaults, which is an excellent way to start troubleshooting a problem such as this. If you do a reset and use approved cards -- and you still have trouble then I would say the camera is not functioning properly.

Anthony McErlean October 22nd, 2019 10:48 AM

Re: PXW Z190 will not recognize card.
 
Quote:

Originally Posted by Doug Jensen (Post 1954267)
Yes, it will bring the camera back to factory defaults, which is an excellent way to start troubleshooting a problem such as this. If you do a reset and use approved cards -- and you still have trouble then I would say the camera is not functioning properly.

OK thank you. I'll try that soon.

Anthony McErlean October 22nd, 2019 04:03 PM

Re: PXW Z190 will not recognize card.
 
Quote:

Originally Posted by Doug Jensen (Post 1954263)
Have you done a complete reset on the camera?

Just before I press the button :)

In the Menu /System/ All Reset/ Reset.. and there is a Reset without Network option.

Which of the two options do I select?

I don't have the manual but I downloaded it and I think its the Reset option that I select, not, the reset without network.
Is this correct :) ?

Thank you.


All times are GMT -6. The time now is 08:17 PM.

DV Info Net -- Real Names, Real People, Real Info!
1998-2024 The Digital Video Information Network