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Sony PXW-Z280, Z190, X180 etc. (going back to EX3 & EX1) recording to SxS flash memory.

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Old October 1st, 2019, 08:12 AM   #1
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PXW Z190 will not recognize card.

Hi,

I don't have a Z190 but a friend of mine just bought a used one with only 50 hrs on it.

He said that the camera doesn't recognise the SanDisk cards, saying something like, "no media found"

I have read that the PXW Z190 will not recognize a SanDisk Extreme Pro card.

Have any of you come across this?

Thanks in advance.
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Old October 1st, 2019, 07:49 PM   #2
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Re: PXW Z190 will not recognize card.

exactly which cards is he using?
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Old October 2nd, 2019, 12:00 AM   #3
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Re: PXW Z190 will not recognize card.

Others also have the same complaint.
https://us.community.sony.com/s/ques...language=en_US
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Old October 2nd, 2019, 12:56 AM   #4
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Re: PXW Z190 will not recognize card.

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Originally Posted by Leslie Wand View Post
exactly which cards is he using?
SanDisk Pro and Lexar

Would a firmware update help?
I'll get the camera in a day or two and I'll look to see what firmware version it's on now.
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Old October 2nd, 2019, 01:02 AM   #5
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Re: PXW Z190 will not recognize card.

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Originally Posted by Donald McPherson View Post
Others also have the same complaint.
https://us.community.sony.com/s/ques...language=en_US
Thanks Donald, I'll have a look.

Wonder why some Z190 owners are having this problem?
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Old October 2nd, 2019, 04:10 AM   #6
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Re: PXW Z190 will not recognize card.

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Originally Posted by Anthony McErlean View Post
SanDisk Pro and Lexar

Would a firmware update help?
I'll get the camera in a day or two and I'll look to see what firmware version it's on now.
no idea about update, but from reading the thread it appears the new sandisk might be problematic. does he have problems with the lexar as well?
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Old October 2nd, 2019, 08:11 AM   #7
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Re: PXW Z190 will not recognize card.

Thanks, yes, I seen that as well and yes, same with the Lexar cards.
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Old October 21st, 2019, 03:28 PM   #8
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Re: PXW Z190 will not recognize card.

Hi again, well, I've got my hands on the camera at last, that wont recognize the SD cards. (see my first post)

Its an PXW Z190V

My friend said, no matter what card he tried, the camera didn't see the card.

I tried it myself tonight and I've inserted a few different makes of cards into the two slots in the camera and all I'm getting is "Unknown Media Please Change"

In the menu, the first thing I looked for was, Format Media, but its greyed out, even with the media in the card slot.

Under Version it says, Version Number V2.00

Appreciate any help guys

Thanks in advance.
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Old October 21st, 2019, 11:59 PM   #9
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Re: PXW Z190 will not recognize card.

Bought it second hand. Me thinks you need to send it back and get a refund.
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Old October 22nd, 2019, 12:58 AM   #10
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Re: PXW Z190 will not recognize card.

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Originally Posted by Donald McPherson View Post
Bought it second hand. Me thinks you need to send it back and get a refund.
Yes, second hand, I've just written to Sony and explained the problem to them, so we'll see what they think.

Thank you.
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Old October 22nd, 2019, 07:52 AM   #11
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Re: PXW Z190 will not recognize card.

Have you done a complete reset on the camera?
Have you checked that the cards are not write-proteced?
Have you set the camera for a lightweight codec such as XAVC HD @35 mps?
You say you've tried different cards, but are you certain that any of them are certified for use in the camera? Just because you tried several cards doesn't mean that any of them are actually approved.

Hopefully one of those things will help.
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Old October 22nd, 2019, 09:08 AM   #12
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Re: PXW Z190 will not recognize card.

Thank you Doug, for all that advice, you said..".Have you done a complete reset on the camera"

I think I did see" reset" in the menu but thought nothing more of it.

What will this do? will it just bring the camera back to factory defaults?

Thank you.
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Old October 22nd, 2019, 09:38 AM   #13
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Re: PXW Z190 will not recognize card.

Yes, it will bring the camera back to factory defaults, which is an excellent way to start troubleshooting a problem such as this. If you do a reset and use approved cards -- and you still have trouble then I would say the camera is not functioning properly.
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Old October 22nd, 2019, 10:48 AM   #14
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Re: PXW Z190 will not recognize card.

Quote:
Originally Posted by Doug Jensen View Post
Yes, it will bring the camera back to factory defaults, which is an excellent way to start troubleshooting a problem such as this. If you do a reset and use approved cards -- and you still have trouble then I would say the camera is not functioning properly.
OK thank you. I'll try that soon.
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Old October 22nd, 2019, 04:03 PM   #15
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Re: PXW Z190 will not recognize card.

Quote:
Originally Posted by Doug Jensen View Post
Have you done a complete reset on the camera?
Just before I press the button :)

In the Menu /System/ All Reset/ Reset.. and there is a Reset without Network option.

Which of the two options do I select?

I don't have the manual but I downloaded it and I think its the Reset option that I select, not, the reset without network.
Is this correct :) ?

Thank you.

Last edited by Anthony McErlean; October 22nd, 2019 at 04:21 PM. Reason: Download Z190 Manual
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