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Taking Care of Business
The pen and paper aspects of DV -- put it in writing!

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Old January 25th, 2008, 09:02 AM   #16
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Join Date: Dec 2003
Location: Albany NY
Posts: 311
Originally Posted by Mark Stuart View Post
thank you, Mike. Do you ever get clients that "freak out" over your hourly rate card? Just wondering... I'm still debating with myself if I should do that or not, but I for sure want to avoid the type of revisions you mentioned.
I think that my rates are reasonable for professional production. I may lose some business because they "freak out" over the rate card - that's OK. In my limited experience, they are the clients who will drive you nuts with unanticipated demands and endless changes anyway.

Occasionally, I do offer discounts for not-for-profit organizations and start-up small businesses - especially if the project is interesting or I see a real opportunity to help someone launch their venture. That has paid dividends in referrals to other customers and loyality from the person I helped. It's not all about the $.

Other posters have mentioned communication - that's the key. Talk to the potential client with an honest and open attitude and flexible approach. It helps. I'm currently wrapping a short corporate piece - interview and supporting b-roll. On the initial price discussions, I gave them a fixed price with the "allowances" as I described above, which included 2 hours for 1 revision. They have asked for a total of 4 revisions, and one 30 sec. "spin off", not in the original proposal. Each time they ask for a revision, they include a statement to the effect of "We know this is beyond our original agreement - so bill us for the additional work"

I believe that many people have no idea of what goes into professional production - the more clearly you lay that out, the better your relationship with the client will be.

THUD (the sound of me falling off my soap box)!
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Old January 26th, 2008, 01:08 PM   #17
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Join Date: Jun 2006
Location: madison, wisconsin
Posts: 31
Originally Posted by Peter Wiley View Post
There is a good article "Taking Control of Your Billings" here:

(page 15 in the PDF).
this is a great article for anyone else who is dealing with this issue as I am.

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