Australian Retailer of the Year? at DVinfo.net

Carlos De Souza · October 2nd, 2003, 02:41 AM

Has anyone out there had any experience with Kent Hi-fi (NSW)
http://www.kenthifi.com.au

I'm looking at picking up a Canon (Optura Xi /au MVX3i)
It's just been released here and generally my local camera stores (Queensland) have been completely unhelpful in regards to acquiring one.
Generally stores can't tell me anything because the camera's not in "The System." It's reached the point where I'm sure "The System" is very similar to "The Matrix" or "I can't be bothered..er..ix" A few have told me this camera doesn't actually exist and a few more suggest I ring back in two weeks, it may appear then. I'm wondering how people make money.

I've had much more positive reports from interstate stores most will have the camera in 1-2 weeks. I'm a little reluctant buying interstate because shipping and returns make me a little nervous.
On the other hand Kent Hi-fi have had the camera listed since it first appeared on canon.com.au, managed to get a price on day of release, they preordered and have stock today, generally they have been very helpful and prompt, made recommendations and quoted a solid price off the bat well below the RRP. Unfortunately I can't visit the shop to get that all important "feel" so I'm wondering if anyone out there has had any experience with this retailer.

Thank you.

Frank Granovski · October 2nd, 2003, 02:47 AM

Sounds like a good shop. This one's good too:

http://www.cameraaction.com.au

Frank Granovski · October 2nd, 2003, 03:01 AM

Quote:

Unfortunately I can't visit the shop to get that all important "feel" so I'm wondering if anyone out there has had any experience with this retailer.

Visit our MX forum. Allan has written some good stuff about the Optura Xi there.

Carlos De Souza · October 2nd, 2003, 03:03 AM

Thanks Frank, you put a lot of work into this forum it's appreciated. I know you have mentioned them, they're one of the few that got back to me :) They quoted RRP on all items including accessories, I'm waiting to see if they can manage a better price.

Adrian Douglas · October 2nd, 2003, 06:22 AM

Carlos,

Have you tried Photo Continental
at Mt Gravatt in Brisbane. Their website is not the best but I have used them many times and their service has always been very good. Their prices are not the lowest in Australia but they stand behind their sales and will still be there tomorrow.

Malcolm E James · October 2nd, 2003, 08:30 AM

Kent Hi Fi is a well established and authorative company - i would have no issue in purchasing products from them - when i lived in Sydney they were regarded as the top end audio store - and have been around for a long time

Carlos De Souza · October 2nd, 2003, 04:46 PM

Thanks guys.

October 2nd, 2003, 02:41 AM	#1
Carlos De Souza New Boot Join Date: Sep 2003 Posts: 7	Australian Retailer of the Year? Has anyone out there had any experience with Kent Hi-fi (NSW) http://www.kenthifi.com.au I'm looking at picking up a Canon (Optura Xi /au MVX3i) It's just been released here and generally my local camera stores (Queensland) have been completely unhelpful in regards to acquiring one. Generally stores can't tell me anything because the camera's not in "The System." It's reached the point where I'm sure "The System" is very similar to "The Matrix" or "I can't be bothered..er..ix" A few have told me this camera doesn't actually exist and a few more suggest I ring back in two weeks, it may appear then. I'm wondering how people make money. I've had much more positive reports from interstate stores most will have the camera in 1-2 weeks. I'm a little reluctant buying interstate because shipping and returns make me a little nervous. On the other hand Kent Hi-fi have had the camera listed since it first appeared on canon.com.au, managed to get a price on day of release, they preordered and have stock today, generally they have been very helpful and prompt, made recommendations and quoted a solid price off the bat well below the RRP. Unfortunately I can't visit the shop to get that all important "feel" so I'm wondering if anyone out there has had any experience with this retailer. Thank you.

October 2nd, 2003, 06:22 AM	#5
Adrian Douglas Trustee Join Date: Oct 2001 Location: Chigasaki, Japan. Posts: 1,660	Carlos, Have you tried Photo Continental at Mt Gravatt in Brisbane. Their website is not the best but I have used them many times and their service has always been very good. Their prices are not the lowest in Australia but they stand behind their sales and will still be there tomorrow. __________________ Adrian DVInfo.net Search for quick answers Where to buy? From the best in the business...DVInfo.net sponsors

October 2nd, 2003, 08:30 AM	#6
Malcolm E James New Boot Join Date: Oct 2003 Location: Jerusalem - Middle East Posts: 5	KENT hI FI Kent Hi Fi is a well established and authorative company - i would have no issue in purchasing products from them - when i lived in Sydney they were regarded as the top end audio store - and have been around for a long time __________________ No such thing as a stupid question, just a stupid person who does not ask questions !

October 2nd, 2003, 02:47 AM	#2
Frank Granovski Outer Circle Join Date: May 2002 Location: Hope, BC Posts: 7,524	Sounds like a good shop. This one's good too: http://www.cameraaction.com.au

October 2nd, 2003, 03:03 AM	#4
Carlos De Souza New Boot Join Date: Sep 2003 Posts: 7	Thanks Frank, you put a lot of work into this forum it's appreciated. I know you have mentioned them, they're one of the few that got back to me :) They quoted RRP on all items including accessories, I'm waiting to see if they can manage a better price.

October 2nd, 2003, 04:46 PM	#7
Carlos De Souza New Boot Join Date: Sep 2003 Posts: 7	Thanks guys.