dvcreators.net failure to deliver at DVinfo.net

Diane Bogosian · January 24th, 2004, 03:04 PM

I went to the dvcreators site and was impressed. They seemed to have everything and had gotten kudos here.

Unfortunately, of the 4 filters I ordered in early december, only one arrived, after nearly 3 weeks.

My credit card, however, was promptly charged for two of the four filters.

I have made three phone calls to dvcreators.net. The last call I made M. told me they had been shipped on the 1/12 and that "I should have gotten them by now" (1/15). She said she would call Fed X and call me right back.

It's now 1/23 and I've neither heard from her or received a package. I'm a little pissed. And I'm disappointed because I had hoped I had found I good one stop resource.

I want to report my experience, and I also am half hoping that someone here knows someone there and might say:

Hey! Give this lady her stuff or refund her money!

Invoice #00020218 by the way.

PS: M is always as nice as can be. Short-handed??

Imran Zaidi · January 24th, 2004, 05:19 PM

I always got the impression from them that the actual parts they sell were a tad overpriced. They seem to have good info about production though... Sorry for your bad experience.

Scott Ellifritt · November 1st, 2004, 07:21 PM

I have had no problem with them. And if you look at their Lowel DV Creator lighting kits, you'll see that they are priced lower than Lowel themselves has them priced. I don't know about any of their other products, just these.

John Hudson · November 1st, 2004, 09:15 PM

They should (and should have) be able to give you the FEDEX Tracking Number. I tend to stick with the reputable companies. I'm not saying this company is not but why go 'in search of' when there is a whole list of sponsor companies that have proven over and over to be of high standards and service?

For what its worth, sorry your experience is not a good one.

January 24th, 2004, 03:04 PM	#1
Diane Bogosian Regular Crew Join Date: Oct 2003 Location: St. Louis, MO Posts: 55	dvcreators.net failure to deliver I went to the dvcreators site and was impressed. They seemed to have everything and had gotten kudos here. Unfortunately, of the 4 filters I ordered in early december, only one arrived, after nearly 3 weeks. My credit card, however, was promptly charged for two of the four filters. I have made three phone calls to dvcreators.net. The last call I made M. told me they had been shipped on the 1/12 and that "I should have gotten them by now" (1/15). She said she would call Fed X and call me right back. It's now 1/23 and I've neither heard from her or received a package. I'm a little pissed. And I'm disappointed because I had hoped I had found I good one stop resource. I want to report my experience, and I also am half hoping that someone here knows someone there and might say: Hey! Give this lady her stuff or refund her money! Invoice #00020218 by the way. PS: M is always as nice as can be. Short-handed??

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January 24th, 2004, 05:19 PM	#2
Imran Zaidi Trustee Join Date: Dec 2002 Location: Orlando, FL Posts: 1,315	I always got the impression from them that the actual parts they sell were a tad overpriced. They seem to have good info about production though... Sorry for your bad experience.

November 1st, 2004, 07:21 PM	#3
Scott Ellifritt Regular Crew Join Date: Oct 2004 Location: MS Gulf Coast Posts: 146	I have had no problem with them. And if you look at their Lowel DV Creator lighting kits, you'll see that they are priced lower than Lowel themselves has them priced. I don't know about any of their other products, just these.

November 1st, 2004, 09:15 PM	#4
John Hudson Major Player Join Date: Sep 2003 Location: 32° 44' N 117° 10' W Posts: 820	They should (and should have) be able to give you the FEDEX Tracking Number. I tend to stick with the reputable companies. I'm not saying this company is not but why go 'in search of' when there is a whole list of sponsor companies that have proven over and over to be of high standards and service? For what its worth, sorry your experience is not a good one.