503 HDV issues at DVinfo.net

Steven Davis · May 20th, 2008, 05:33 PM

Somethings out of wack. I have somehow miss adjusted my new 503 HDV head to the point that 1) I get a popping noise when I go from 1,2,3 and off on the counter balance (the noise is when I pull back on the head similar to a 10 speed dropping into gear) and 2) I can only stabilize my tripod head by locking it with the flared lever, or turning the fluid drag on the left fully tight.

I called tech support at bogen, and they were very little help. The guy got snippy with me because I told him that the Bogen website was hard to navigate. Anyone run into this issue?

In other words, when all is said and done, I can get better action out of my old 503 head, this one I can't get to balance.

Edward Carlson · May 20th, 2008, 06:53 PM

I have had the popping noise too. I think it's just the spring engaging. Does the spring engage, are you still getting any counterbalance? I have been disappointed with the 503 HDV. There is not enough tilt drag at all, but I have been able to balance my camera (DVC30.) What kind of camera do you have?

Steven Davis · May 20th, 2008, 07:28 PM

Yeah, I figured something was popping in, and yea, I've been dissapointed with the 503hdv. Mainly because the literature is horrible. And when I asked bogen tech support about it, they seemed lost like I did.

I've tried my Sony V1u and Sony Z1u and neither will really balance, I mean what's the point of tilt drag if I have to tighten in all the way to stop the camera from falling?

Sigh, I have too much Bogen stuff to change brands.

Edward Carlson · May 20th, 2008, 07:30 PM

Yeah, my tilt drag is as tight as it gets, and still its about half as tight as the Vinten heads (set to level 3) I use at the TV studio. I got it for Christmas though, so I'll live with it for now.

Steven Davis · May 20th, 2008, 08:24 PM

See, I was under the impression, I could balance the thing without locking the triangle lever down any, but I haven't been able to.

Edward Carlson · May 20th, 2008, 08:28 PM

Yeah, you should be able to. I'm able to balance my DVC30 on setting 1, even with a wide angle and wireless receiver. I just have to slide the plate back all the way when it gets really front heavy.

Steven Davis · May 20th, 2008, 09:17 PM

I'm still working with it. I still don't have the same action that I do with my older 503. Thanks for the boost though, I'll continue working on it.

About the fluid drag, yeah, I agree, it's pointless more or less since I have to pretty much tighten mine all the way, or mostly all the way.

Andy Mace · May 20th, 2008, 10:35 PM

The click is caused by the counter spring engaging. It's by design so there's not much you can do about it. I just picked one up and it works well with my HVX. I set it up by the manual; loosened all locks and set the counter spring to zero. Balance the camera so it doesn't tilt fore or aft, then set the counter spring on 3 and add a little drag to keep it from drifting. Works well for me so far! Of course it's only a few weeks old so we'll see how long it lasts.

Paul Kellett · May 21st, 2008, 03:01 AM

Is the 503hdv a genuine fluid head ? If so then it should be possible to replace the fluid with some heavier(thicker) fluid.

Does anyone know what grade fluid is in them as standard ?
Some oil desidned for motorcycle suspension would do the trick.
I've got experience with forks,fluids etc.

I have to turn the drag all the tilt drag all the way up also.

Paul.

Jon Braeley · May 21st, 2008, 08:18 AM

I struggled with the 503hdv to get it to balance properly and I could never get the drag to work well - I got mine last month and ended up selling it on ebay last week.
I would sooner have no controls at all than have to try and get this head to work well.

Steven Davis · May 21st, 2008, 10:38 AM

Hey Jon, what alternative or other head did you go with after you sold your 503.

Jon Braeley · May 22nd, 2008, 06:04 AM

I am still looking for a replacement to the 503HDV - a new tripod system in fact.

A bargain buy is a Libec 38 which is a small step up IMHO. This head is better than I imagined with built in drag - there is very little to control. Legs feel rigid.
I think I may go up to the sachtler FSB-6, which is where a lot of shooters end up. It really is a nice fluid head.
I travel in fairly remote locations, so I am looking at carbon fiber - adds quite a bit to the price. The Miller Solo sticks would be good with a FSB6 head or even the Miller D-10 which is a combo that B & H sell.

I have a month before my next shoot, so I will report on my purchase decision.

Steven Davis · May 22nd, 2008, 07:06 AM

Well I'm sending mine into Bogen. I called an upper level dude there and he says I should not have to tighten my fluid drag so much to keep the tripod from tilting.

He also told me my Z1u is too light for the head, but the manual for the head says the head will hold down to 2.5lbs pounds.

So, I have to figure out a weekend that I can live without the head, since I'll be without it for a bout a week and change.

Mike Beckett · May 22nd, 2008, 07:53 AM

Steven,

Darn right, it should be able to balance a Z1. My V1 balances pretty well (almost perfectly!) on my Pro-6HDV (aka 503HDV with a paint job) at counterbalance setting 2 or 3 depending on what it's loaded up with.

Tilt friction is a bit feeble, I'll admit. But mine balances with tilt friction turned off completely.

Steven Davis · May 22nd, 2008, 08:08 AM

Well, I can get it to balance, so to speak, but I can't get better action than my old 503, even my old 501. The guy at BH Photo said he's heard my complaint from others. We'll see what Bogen can come up with. I'll report back.

May 20th, 2008, 05:33 PM	#1
Steven Davis Inner Circle Join Date: Jun 2004 Location: Richmond, VA Posts: 3,065	503 HDV issues Somethings out of wack. I have somehow miss adjusted my new 503 HDV head to the point that 1) I get a popping noise when I go from 1,2,3 and off on the counter balance (the noise is when I pull back on the head similar to a 10 speed dropping into gear) and 2) I can only stabilize my tripod head by locking it with the flared lever, or turning the fluid drag on the left fully tight. I called tech support at bogen, and they were very little help. The guy got snippy with me because I told him that the Bogen website was hard to navigate. Anyone run into this issue? In other words, when all is said and done, I can get better action out of my old 503 head, this one I can't get to balance. __________________ What happens if I push the 'Red' button?

May 20th, 2008, 07:28 PM	#3
Steven Davis Inner Circle Join Date: Jun 2004 Location: Richmond, VA Posts: 3,065	Yeah, I figured something was popping in, and yea, I've been dissapointed with the 503hdv. Mainly because the literature is horrible. And when I asked bogen tech support about it, they seemed lost like I did. I've tried my Sony V1u and Sony Z1u and neither will really balance, I mean what's the point of tilt drag if I have to tighten in all the way to stop the camera from falling? Sigh, I have too much Bogen stuff to change brands. __________________ What happens if I push the 'Red' button?

May 20th, 2008, 08:24 PM	#5
Steven Davis Inner Circle Join Date: Jun 2004 Location: Richmond, VA Posts: 3,065	See, I was under the impression, I could balance the thing without locking the triangle lever down any, but I haven't been able to. __________________ What happens if I push the 'Red' button?

May 20th, 2008, 09:17 PM	#7
Steven Davis Inner Circle Join Date: Jun 2004 Location: Richmond, VA Posts: 3,065	I'm still working with it. I still don't have the same action that I do with my older 503. Thanks for the boost though, I'll continue working on it. About the fluid drag, yeah, I agree, it's pointless more or less since I have to pretty much tighten mine all the way, or mostly all the way. __________________ What happens if I push the 'Red' button?

May 21st, 2008, 03:01 AM	#9
Paul Kellett Trustee Join Date: Nov 2007 Location: Bristol UK Posts: 1,273	Is the 503hdv a genuine fluid head ? If so then it should be possible to replace the fluid with some heavier(thicker) fluid. Does anyone know what grade fluid is in them as standard ? Some oil desidned for motorcycle suspension would do the trick. I've got experience with forks,fluids etc. I have to turn the drag all the tilt drag all the way up also. Paul. __________________ Round 2 GH5,FZ2000

May 20th, 2008, 06:53 PM	#2
Edward Carlson Major Player Join Date: Mar 2007 Location: North Hollywood, CA, United States Posts: 807	I have had the popping noise too. I think it's just the spring engaging. Does the spring engage, are you still getting any counterbalance? I have been disappointed with the 503 HDV. There is not enough tilt drag at all, but I have been able to balance my camera (DVC30.) What kind of camera do you have?

May 20th, 2008, 07:30 PM	#4
Edward Carlson Major Player Join Date: Mar 2007 Location: North Hollywood, CA, United States Posts: 807	Yeah, my tilt drag is as tight as it gets, and still its about half as tight as the Vinten heads (set to level 3) I use at the TV studio. I got it for Christmas though, so I'll live with it for now.

May 20th, 2008, 08:28 PM	#6
Edward Carlson Major Player Join Date: Mar 2007 Location: North Hollywood, CA, United States Posts: 807	Yeah, you should be able to. I'm able to balance my DVC30 on setting 1, even with a wide angle and wireless receiver. I just have to slide the plate back all the way when it gets really front heavy.

May 20th, 2008, 10:35 PM	#8
Andy Mace Regular Crew Join Date: Feb 2008 Location: Tallahassee, Florida Posts: 39	The click is caused by the counter spring engaging. It's by design so there's not much you can do about it. I just picked one up and it works well with my HVX. I set it up by the manual; loosened all locks and set the counter spring to zero. Balance the camera so it doesn't tilt fore or aft, then set the counter spring on 3 and add a little drag to keep it from drifting. Works well for me so far! Of course it's only a few weeks old so we'll see how long it lasts.

May 21st, 2008, 08:18 AM	#10
Jon Braeley Major Player Join Date: Oct 2007 Location: Miami, FL Posts: 528	I struggled with the 503hdv to get it to balance properly and I could never get the drag to work well - I got mine last month and ended up selling it on ebay last week. I would sooner have no controls at all than have to try and get this head to work well.

May 21st, 2008, 10:38 AM	#11
Steven Davis Inner Circle Join Date: Jun 2004 Location: Richmond, VA Posts: 3,065	Hey Jon, what alternative or other head did you go with after you sold your 503. __________________ What happens if I push the 'Red' button?

May 22nd, 2008, 06:04 AM	#12
Jon Braeley Major Player Join Date: Oct 2007 Location: Miami, FL Posts: 528	I am still looking for a replacement to the 503HDV - a new tripod system in fact. A bargain buy is a Libec 38 which is a small step up IMHO. This head is better than I imagined with built in drag - there is very little to control. Legs feel rigid. I think I may go up to the sachtler FSB-6, which is where a lot of shooters end up. It really is a nice fluid head. I travel in fairly remote locations, so I am looking at carbon fiber - adds quite a bit to the price. The Miller Solo sticks would be good with a FSB6 head or even the Miller D-10 which is a combo that B & H sell. I have a month before my next shoot, so I will report on my purchase decision.

May 22nd, 2008, 07:06 AM	#13
Steven Davis Inner Circle Join Date: Jun 2004 Location: Richmond, VA Posts: 3,065	Well I'm sending mine into Bogen. I called an upper level dude there and he says I should not have to tighten my fluid drag so much to keep the tripod from tilting. He also told me my Z1u is too light for the head, but the manual for the head says the head will hold down to 2.5lbs pounds. So, I have to figure out a weekend that I can live without the head, since I'll be without it for a bout a week and change. __________________ What happens if I push the 'Red' button?

May 22nd, 2008, 07:53 AM	#14
Mike Beckett Trustee Join Date: Oct 2006 Location: Antrim, Northern Ireland Posts: 1,569	Steven, Darn right, it should be able to balance a Z1. My V1 balances pretty well (almost perfectly!) on my Pro-6HDV (aka 503HDV with a paint job) at counterbalance setting 2 or 3 depending on what it's loaded up with. Tilt friction is a bit feeble, I'll admit. But mine balances with tilt friction turned off completely. __________________ Irish Railway Videos on Youtube

May 22nd, 2008, 08:08 AM	#15
Steven Davis Inner Circle Join Date: Jun 2004 Location: Richmond, VA Posts: 3,065	Well, I can get it to balance, so to speak, but I can't get better action than my old 503, even my old 501. The guy at BH Photo said he's heard my complaint from others. We'll see what Bogen can come up with. I'll report back. __________________ What happens if I push the 'Red' button?