New Windows 7 Computer

D.J. Ammons · January 22nd, 2011, 09:04 AM

I just received my new Dell XPS7100 computer paired with a Dell ST232OL 23.5" monitor I was using with my previous computer. The graphics card is ATI Radeon HD5870 1gig. Monitor is hooked up through HDMI out on the graphics card.

Problem is that the monitor has abut a one inch black border all the way around it. The screen is not being filled. I thought that someone else had this same problem on this forum or another but could not find it in my searches.

The only thing I have found in my searching for an answer was to open the Catalyst Control Center go to a certain section and adjust "scaling". Hower when I tried to do that my CCC did not show a scaling option to adjust.

I also looked at the monitors settings and the input is correctly set to HDMI and the screen to "fill" vs 4.3.

Any ideas how to fix this?

Martin Catt · January 22nd, 2011, 11:02 PM

What's the native resolution on the monitor? 1920x1080? Sounds like the display card isn't set for the same resolution of the monitor (probably set to a lower res). Check the display resolution settings in Windows and set it to match the monitor.

Martin

D.J. Ammons · January 23rd, 2011, 12:09 AM

Martin, the monitor is 1920 x 1080 and that is what the graphics card is set for the same. I tried changing the graphics card resolution to different settings to see if it changed anything but it does not. This has me stumped!

Chris Soucy · January 23rd, 2011, 01:02 AM

If the monitor didn't have this problem with your previous system (which I assume it didn't) what's changed?

Same monitor? Yep.

Same connection type? Ah, is it, tho?

Same card? No.

Try changing the HDMI for what I assume was Component connections or DVI and see if the "Fill Screen/ Fit to Screen" does the necessary.

The other culprit which "MAY" be a problem here is HDCP.

If the new card has it and the screen does not, the card will not send a full HD signal to the screen under any circumstances on the HDMI connection.

DVI did not use HDCP so will work, HDMI which is DVI in another wrapper, does and won't for full 1920 X 1080.

If you've got a Full HD telly with HDMI, see if the O/P from the card fills that screen. If it does, it's possibly a HDCP problem.

Best I can do for the moment.

Good luck.

CS

January 22nd, 2011, 09:04 AM	#1
D.J. Ammons Major Player Join Date: Jan 2008 Location: Nashville, TN Posts: 506	New Windows 7 Computer - Black Border On Monitor I just received my new Dell XPS7100 computer paired with a Dell ST232OL 23.5" monitor I was using with my previous computer. The graphics card is ATI Radeon HD5870 1gig. Monitor is hooked up through HDMI out on the graphics card. Problem is that the monitor has abut a one inch black border all the way around it. The screen is not being filled. I thought that someone else had this same problem on this forum or another but could not find it in my searches. The only thing I have found in my searching for an answer was to open the Catalyst Control Center go to a certain section and adjust "scaling". Hower when I tried to do that my CCC did not show a scaling option to adjust. I also looked at the monitors settings and the input is correctly set to HDMI and the screen to "fill" vs 4.3. Any ideas how to fix this?

January 22nd, 2011, 11:02 PM	#2
Martin Catt Major Player Join Date: Jun 2007 Location: The Colony TX Posts: 327	What's the native resolution on the monitor? 1920x1080? Sounds like the display card isn't set for the same resolution of the monitor (probably set to a lower res). Check the display resolution settings in Windows and set it to match the monitor. Martin __________________ Canon XF300, Canon 5DMkII, Canon XL2, Rolls MX422 mixer, Zoom H4N, AT899 lavs, AT2020's, Azden SGM 1X shotgun, Manfrotto 501 head on 351 tripod

January 23rd, 2011, 01:02 AM	#4
Chris Soucy Inner Circle Join Date: Feb 2007 Location: Fairfield, Dunedin, New Zealand Posts: 3,682 Images: 18	Hi, DJ................. If the monitor didn't have this problem with your previous system (which I assume it didn't) what's changed? Same monitor? Yep. Same connection type? Ah, is it, tho? Same card? No. Try changing the HDMI for what I assume was Component connections or DVI and see if the "Fill Screen/ Fit to Screen" does the necessary. The other culprit which "MAY" be a problem here is HDCP. If the new card has it and the screen does not, the card will not send a full HD signal to the screen under any circumstances on the HDMI connection. DVI did not use HDCP so will work, HDMI which is DVI in another wrapper, does and won't for full 1920 X 1080. If you've got a Full HD telly with HDMI, see if the O/P from the card fills that screen. If it does, it's possibly a HDCP problem. Best I can do for the moment. Good luck. CS

January 23rd, 2011, 12:09 AM	#3
D.J. Ammons Major Player Join Date: Jan 2008 Location: Nashville, TN Posts: 506	Martin, the monitor is 1920 x 1080 and that is what the graphics card is set for the same. I tried changing the graphics card resolution to different settings to see if it changed anything but it does not. This has me stumped!