Epson 1400 at DVinfo.net

David Grinnell · June 9th, 2010, 01:58 PM

Hey guys I know a few of you use these printers for your wedding DVDs.. I resently got one and got some TY water shield dvds to print on... unfortunatly the rollers on the printer are rubbing lines in the finnish of the glossy disc.. so I sent off for a replacement, it arives today test it out, same thing is happening... its not that noticeable but I see it and it bugs the fire out of me...

anybody have any ideas here?

Thanks

Don Bloom · June 9th, 2010, 03:40 PM

Hey David,
Glad you got the replacement sorry to hear about the lines again. Man it's got me beat. I just did a bunch of full face DVDs this morning and I went back and looked at them and didn't see any lines so the only thing I can guess like before is the rollers might just be a hair too tight. Maybe Epson can tell you how to adjust them (if they can be).

David Grinnell · June 9th, 2010, 03:46 PM

Don,

I thought that too, and I also thought maybe its a faulty tray?? but I will be calling them again tomorrow... just hate the hassle it is to go through all this

Susanto Widjaja · June 9th, 2010, 09:10 PM

I also have that same problem with my ip4700

its very annoying and I have researched and it says that it is because of the TY disc is a bit too thick causing the roller to squash it.

I haven't found a direct solution to it so far so I would love to hear how u go about it.

Thanks

Santo

David Grinnell · June 9th, 2010, 09:29 PM

I'm gonna try a few things when I get home tonight

*edit* and nope non of them worked...

David Grinnell · June 10th, 2010, 09:05 AM

Well I called them and they are sending me yet another one... haha starting to look like a printer sales man lives here with printers everywhere...

but anyway hopes are high for this one, I mean I can't be that un lucky... can I?? haha

David

Don Bloom · June 10th, 2010, 10:19 AM

You sure they're just shipping printers?

0|0
\--/

Susanto Widjaja · June 10th, 2010, 08:08 PM

Quote:

Originally Posted by David Grinnell

Well I called them and they are sending me yet another one... haha starting to look like a printer sales man lives here with printers everywhere...

but anyway hopes are high for this one, I mean I can't be that un lucky... can I?? haha

David

ebay time!

David Grinnell · June 10th, 2010, 11:50 PM

haha, I'd have to list them as "dvd surface scuffers+ printer" to be honest :D

Jeff Kellam · June 15th, 2010, 04:49 PM

It's a well known issue, not a problem. All the Epsons do it.

Post a photo so we can see if it is abnormally bad.

Don Bloom · June 15th, 2010, 05:24 PM

Hi Jeff,
I have to disagree that it's a well known issue and that all all the Epsons do it. Neither of my R200s do it and my 1400 doesn't either. I print a lot of full face discs but I will say that Davids post about the issue made me look a lot closer at the faces of my discs (I printed off 30 full face discs today-lots of black and gold) and did not see any scuff lines. It is something though to keep in mind and watch for.
I hope Davied gets it resolved the 1400 is a nice printer especially if you have to do anything bigger than an 8X10 for any reason. The 13X19 ability is really a plus.

Mark Watson · June 15th, 2010, 05:34 PM

My Epson R1800 prints onto DVDs with no issues.

David Grinnell · June 15th, 2010, 07:00 PM

Hey guys,

Got my third one in today, fired it up printed test page and all.... (*Que chariots of fire music) Put the DVD in the... well you get the idea haha..

Printed out a few and I'm satisfied.... FINALLY!!

I must say that Epson's customer service was good and they were sending me printers like crazy to make me happy.

So I would say that its a known problem but not all of them do it, you have to find the right one :)

Philip Howells · June 16th, 2010, 01:52 AM

David, as well as considering the roller setup, it sounds to me as though the ink might not be drying fast enough. I assume since they're new that you're using genuine Epson inks, but I wonder if the problems are anything to do with your local temperature/humidity.

Certainly here in northern UK I only have problems like this is I get ink on the rollers due to misaligned trays etc, ie operator error. During the summer (ie when we're printing most disks) we're usually 14-24 degrees C with humidity in the 30-50% range.

David Grinnell · June 16th, 2010, 04:21 PM

Philip,

The problem wasnt the ink, it would "scuff" the disc even when I would hit print then cancel after it sucked it in there so nothing would print... so it had to be the rollers were too rough or something like that. ( not that I'm a printer master haha)

June 9th, 2010, 01:58 PM	#1
David Grinnell Regular Crew Join Date: Nov 2009 Location: Owensboro, ky Posts: 96	Epson 1400 Hey guys I know a few of you use these printers for your wedding DVDs.. I resently got one and got some TY water shield dvds to print on... unfortunatly the rollers on the printer are rubbing lines in the finnish of the glossy disc.. so I sent off for a replacement, it arives today test it out, same thing is happening... its not that noticeable but I see it and it bugs the fire out of me... anybody have any ideas here? Thanks

June 9th, 2010, 03:40 PM	#2
Don Bloom Inner Circle Join Date: Jan 2003 Location: Chicago, IL Posts: 6,609	Hey David, Glad you got the replacement sorry to hear about the lines again. Man it's got me beat. I just did a bunch of full face DVDs this morning and I went back and looked at them and didn't see any lines so the only thing I can guess like before is the rollers might just be a hair too tight. Maybe Epson can tell you how to adjust them (if they can be). __________________ What do I know? I'm just a video-O-grafer. Don

June 9th, 2010, 09:10 PM	#4
Susanto Widjaja Major Player Join Date: Apr 2009 Location: Sydney, Australia Posts: 622	I also have that same problem with my ip4700 its very annoying and I have researched and it says that it is because of the TY disc is a bit too thick causing the roller to squash it. I haven't found a direct solution to it so far so I would love to hear how u go about it. Thanks Santo __________________ If a picture is worth a thousand words, what about motion picture? website: www.papercranes.com.au \| blog: www.weddingvideosydney.net

June 9th, 2010, 09:29 PM	#5
David Grinnell Regular Crew Join Date: Nov 2009 Location: Owensboro, ky Posts: 96	I'm gonna try a few things when I get home tonight edit and nope non of them worked... Last edited by David Grinnell; June 10th, 2010 at 11:19 AM.

June 10th, 2010, 10:19 AM	#7
Don Bloom Inner Circle Join Date: Jan 2003 Location: Chicago, IL Posts: 6,609	You sure they're just shipping printers? 0\|0 \--/ __________________ What do I know? I'm just a video-O-grafer. Don

June 9th, 2010, 03:46 PM	#3
David Grinnell Regular Crew Join Date: Nov 2009 Location: Owensboro, ky Posts: 96	Don, I thought that too, and I also thought maybe its a faulty tray?? but I will be calling them again tomorrow... just hate the hassle it is to go through all this

June 10th, 2010, 09:05 AM	#6
David Grinnell Regular Crew Join Date: Nov 2009 Location: Owensboro, ky Posts: 96	Well I called them and they are sending me yet another one... haha starting to look like a printer sales man lives here with printers everywhere... but anyway hopes are high for this one, I mean I can't be that un lucky... can I?? haha David

June 10th, 2010, 11:50 PM	#9
David Grinnell Regular Crew Join Date: Nov 2009 Location: Owensboro, ky Posts: 96	haha, I'd have to list them as "dvd surface scuffers+ printer" to be honest :D

June 15th, 2010, 04:49 PM	#10
Jeff Kellam Major Player Join Date: Sep 2006 Location: Virginia Beach, VA Posts: 656	It's a well known issue, not a problem. All the Epsons do it. Post a photo so we can see if it is abnormally bad. __________________ Panasonic HMC150/Canon A1/JVC HD1/Sony Vegas 8.0c

June 15th, 2010, 05:24 PM	#11
Don Bloom Inner Circle Join Date: Jan 2003 Location: Chicago, IL Posts: 6,609	Hi Jeff, I have to disagree that it's a well known issue and that all all the Epsons do it. Neither of my R200s do it and my 1400 doesn't either. I print a lot of full face discs but I will say that Davids post about the issue made me look a lot closer at the faces of my discs (I printed off 30 full face discs today-lots of black and gold) and did not see any scuff lines. It is something though to keep in mind and watch for. I hope Davied gets it resolved the 1400 is a nice printer especially if you have to do anything bigger than an 8X10 for any reason. The 13X19 ability is really a plus. __________________ What do I know? I'm just a video-O-grafer. Don

June 15th, 2010, 05:34 PM	#12
Mark Watson Major Player Join Date: Oct 2008 Location: Whidbey Island Posts: 873	My Epson R1800 prints onto DVDs with no issues.

June 15th, 2010, 07:00 PM	#13
David Grinnell Regular Crew Join Date: Nov 2009 Location: Owensboro, ky Posts: 96	Hey guys, Got my third one in today, fired it up printed test page and all.... (*Que chariots of fire music) Put the DVD in the... well you get the idea haha.. Printed out a few and I'm satisfied.... FINALLY!! I must say that Epson's customer service was good and they were sending me printers like crazy to make me happy. So I would say that its a known problem but not all of them do it, you have to find the right one :)

June 16th, 2010, 01:52 AM	#14
Philip Howells Trustee Join Date: Jan 2009 Location: Manchester UK Posts: 1,212	David, as well as considering the roller setup, it sounds to me as though the ink might not be drying fast enough. I assume since they're new that you're using genuine Epson inks, but I wonder if the problems are anything to do with your local temperature/humidity. Certainly here in northern UK I only have problems like this is I get ink on the rollers due to misaligned trays etc, ie operator error. During the summer (ie when we're printing most disks) we're usually 14-24 degrees C with humidity in the 30-50% range.

June 16th, 2010, 04:21 PM	#15
David Grinnell Regular Crew Join Date: Nov 2009 Location: Owensboro, ky Posts: 96	Philip, The problem wasnt the ink, it would "scuff" the disc even when I would hit print then cancel after it sucked it in there so nothing would print... so it had to be the rollers were too rough or something like that. ( not that I'm a printer master haha)