GL-2 won't close at DVinfo.net

Go Back   DV Info Net > Canon EOS / MXF / AVCHD / HDV / DV Camera Systems > Canon HDV and DV Camera Systems > Canon XL and GL Series DV Camcorders > Canon GL Series DV Camcorders

Canon GL Series DV Camcorders
Canon GL2, GL1 and PAL versions XM2, XM1.


Reply
 
Thread Tools Search this Thread
Old November 17th, 2009, 09:37 AM   #1
New Boot
 
Join Date: Mar 2009
Location: Winter Haven, FL
Posts: 18
GL-2 won't close

I have a GL-2 that is less than 1 year old. I have done 6 weddings and 6 football games with it and now I cannot get it to close. I put a tape in and close it and then opens back up. I can't even close the outside door. It is very frustrating . . . . has anyone esle had this happen?
Chris Mier is offline   Reply With Quote
Old November 17th, 2009, 10:04 AM   #2
Obstreperous Rex
 
Join Date: Jan 2001
Location: San Marcos, TX
Posts: 26,900
Images: 513
Hi Chris, the remedy for this problem is to send the camcorder to Canon Factory Service. There's one in Irvine, CA and another one in Jamesburg, NJ.
__________________
CH

Search DV Info Net | DV Info Net Sponsors | A Decade (+5) of DVi | ...Tuesday is Soylent Green Day!
Chris Hurd is offline   Reply With Quote
Old November 17th, 2009, 10:28 AM   #3
New Boot
 
Join Date: Mar 2009
Location: Winter Haven, FL
Posts: 18
That is the only solution?
Chris Mier is offline   Reply With Quote
Old November 18th, 2009, 06:49 AM   #4
Wrangler
 
Join Date: Sep 2001
Location: Northern VA
Posts: 4,294
May not be the only solution, but if the camcorder is under warranty it is likely the best solution because the repair should be covered by warranty, and you may get some additional service benefit as well.

But this assumes there is no obvious issue preventing operation like some foreign material in the mechanism that would be easy for you to remove, or a defective cassette. There is very little that is end user repairable in a camcorder these days. Tape transport mechanism repairs usually require special tools to set tensions and tape path alignment.
__________________
dpalomaki@dspalomaki.com
Don Palomaki is offline   Reply With Quote
Old November 18th, 2009, 03:35 PM   #5
Major Player
 
Join Date: Apr 2009
Location: Philly, PA
Posts: 789
Is it giving any message in the side monitor window?! I believe it might do that when it says the tapes record lock feature is on. There could be another reason (moisture in camera message) a few others possibly. I've noticed be sure to take your time when loading & unloading tapes, and close it by pressing not towards the top, but more towards the middle of the tapes load frame.

Otherwise, yes you may want to look into returning.
David Barnett is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Canon EOS / MXF / AVCHD / HDV / DV Camera Systems > Canon HDV and DV Camera Systems > Canon XL and GL Series DV Camcorders > Canon GL Series DV Camcorders

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 07:43 AM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network