Neo Scene audio synch loss on 5D2 footage... help? - Page 3 at DVinfo.net

Go Back   DV Info Net > Cross-Platform Post Production Solutions > CineForm Software Showcase

CineForm Software Showcase
Cross platform digital intermediates for independent filmmakers.


Reply
 
Thread Tools Search this Thread
Old August 7th, 2009, 12:58 PM   #31
Inner Circle
 
Join Date: Nov 2005
Location: Elk Grove CA
Posts: 6,838
Follow up: New version is synching sound pretty well.
__________________
Chris J. Barcellos
Chris Barcellos is offline   Reply With Quote
Old August 13th, 2009, 07:53 PM   #32
Regular Crew
 
Join Date: Jun 2009
Location: Oklahoma City, OK
Posts: 48
Total Noob Here...

Sorry to dumb down this conversation but I'm really new to my 5D Mark II and video editing but I'm trying to edit some sample clips in Adobe CS4 Premiere, using converted .MOV (straight from camera) that I convert using the trial version of CineForm Neoscene.

None of my conversions have audio...should they? What am I doing wrong? I am just trying to get some simple clips into Premiere so I can start to play with it and learn it...read that NeoScene is good for this. I'm on a PC, Windows 7 32bit.
Christopher McCord is offline   Reply With Quote
Old August 13th, 2009, 08:29 PM   #33
CTO, CineForm Inc.
 
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,090
Yes it should. 5D conversions do work with audio. So contact support immediately, and hopely they can get back to you before the end of Friday as this will be a very busy weekend for us (CineForm has two teams in the 48Hour Film Project this weekend.)

Submit a ticket : Support Center

If going to be something simple.
__________________
David Newman -- web: www.gopro.com
blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman
David Newman is offline   Reply With Quote
Old August 14th, 2009, 12:06 AM   #34
Regular Crew
 
Join Date: Jun 2009
Location: Oklahoma City, OK
Posts: 48
Thanks David, I submitted a ticket.

EDIT: I figured out the issue, I didn't have QT installed. Dur. Noobie told ya! I'm closing the ticket.

Last edited by Christopher McCord; August 14th, 2009 at 12:48 AM.
Christopher McCord is offline   Reply With Quote
Old August 17th, 2009, 10:38 PM   #35
Regular Crew
 
Join Date: Dec 2004
Location: Atlanta, GA
Posts: 190
Quote:
Originally Posted by Chris Barcellos View Post
Follow up: New version is synching sound pretty well.
I haven't checked in here in a few weeks so I was happy to pop by tonight and see that this issue has supposedly and finally been resolved.

I reported this problem something like 4 months ago, but got the typical dismissal.

http://www.dvinfo.net/conf/cineform-...-5d-mk-ii.html

I uploaded some huge sample clips to Cineform support, with no resolution.

Seriously, the "conforming" audio thing has created way more headaches for me than anything. Even if the audio synch issue is now fixed, this default behavior still adds another time consuming step to my workflow. Isn't NeoScene supposed to make my life easier? I realize it's probably a huge benefit for other users, but not me. It has basically screwed up my workflow on every project I've worked on for nearly a half year. I really am having great difficulty understanding why a simple checkbox can't be included which would simply DISABLE this feature. I am not asking for ADDITIONAL functionality, I am asking for the option to disable EXISTING functionality. By the way, this is functionality that I never requested, it was added AFTER I purchased the product.
Keith Paisley is offline   Reply With Quote
Old August 18th, 2009, 09:59 AM   #36
Wrangler
 
Join Date: May 2003
Location: Houston, TX
Posts: 4,093
Quote:
Originally Posted by Keith Paisley View Post
I reported this problem something like 4 months ago, but got the typical dismissal.
Reporting a problem here on DVinfo provides an opportunity for general discussion but doesn't generate a Trouble Ticket at Cineform. Please re-contact Cineform support; sometimes they do seem to get too busy and drop the ball but a reminder usually resolves that.
__________________
Pete Bauer
The most beautiful thing we can experience is the mysterious. It is the source of all true art and science. Albert Einstein
Trying to solve a DV mystery? You may find the answer behind the SEARCH function ... or be able to join a discussion already in progress!
Pete Bauer is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Cross-Platform Post Production Solutions > CineForm Software Showcase

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 01:21 AM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network