AspectHD freezes/locks up Premiere when loading? - Page 2 at DVinfo.net

Go Back   DV Info Net > Cross-Platform Post Production Solutions > CineForm Software Showcase

CineForm Software Showcase
Cross platform digital intermediates for independent filmmakers.


Reply
 
Thread Tools Search this Thread
Old October 2nd, 2006, 10:27 PM   #16
Major Player
 
Join Date: Dec 2005
Location: Natal, RN, Brasil
Posts: 900
Probs with new version too

I'm having the same probs with the new download as well. Have installed and uninstalled twice, but have gone back to the 4.13 as well. It worked perfectly.

I think the prob is in the new effects somehow. It freezes up instantly as soon as I try to do anything in PP2

Hope it's just a little glitch.

Stephen Armour - ABE Prod. - Brazil
Stephen Armour is offline   Reply With Quote
Old October 2nd, 2006, 11:27 PM   #17
Major Player
 
Join Date: Sep 2005
Location: Pleasanton, CA
Posts: 258
Quote:
Originally Posted by David Newman
As we don't have any other reports of this
PPro 2 is choking for me too. Will try reverting to an older release of Aspect.

Best,
Christopher
Christopher Glaeser is offline   Reply With Quote
Old October 3rd, 2006, 12:35 AM   #18
CTO, CineForm Inc.
 
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,090
Please, if this is a fault, file a trouble ticket. We need to determine is there is anything common with your systems as it is working fine for everyone else. Reporting only here does not help, as the ticket system allows use to compare system configurations, and actually track support issues. We are likely completing the 4.2.2 build late tomorrow, so get you tickets in tomorrow morning.
__________________
David Newman -- web: www.gopro.com
blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman
David Newman is offline   Reply With Quote
Old October 3rd, 2006, 10:18 AM   #19
Major Player
 
Join Date: Sep 2005
Location: Wellsboro, Pa
Posts: 285
Quote:
Originally Posted by David Newman
Please, if this is a fault, file a trouble ticket. We need to determine is there is anything common with your systems as it is working fine for everyone else. Reporting only here does not help, as the ticket system allows use to compare system configurations, and actually track support issues. We are likely completing the 4.2.2 build late tomorrow, so get you tickets in tomorrow morning.

My ticket has been submitted.
Wade Spencer is offline   Reply With Quote
Old October 3rd, 2006, 12:01 PM   #20
Major Player
 
Join Date: Dec 2005
Location: Natal, RN, Brasil
Posts: 900
Ticket submitted

Just to reiterate:

The problem seems to be with existing productions. I haven't tried 4.2.2 with a new production yet, but will later today, if possible.

Irregardless, that would be the pits for correcting any older productions...

Stephen Armour - ABE Prod. - Brazil
Stephen Armour is offline   Reply With Quote
Old October 3rd, 2006, 03:15 PM   #21
Regular Crew
 
Join Date: Feb 2005
Location: Moscow, Russia
Posts: 53
I have the same problem in new 4.21.67a version. Premiere locks and immediately disappears on start..
Anton Galimzyanov is offline   Reply With Quote
Old October 3rd, 2006, 03:42 PM   #22
Major Player
 
Join Date: Sep 2005
Location: Pleasanton, CA
Posts: 258
How will we know that v4.22 Build 68 is available for download?

Best,
Christopher
Christopher Glaeser is offline   Reply With Quote
Old October 3rd, 2006, 04:03 PM   #23
Major Player
 
Join Date: Sep 2005
Location: Wellsboro, Pa
Posts: 285
I received a response back to my ticket...they said it's not Cineform related since it is happening in non-cineform projects.

Not the case....If Cineform is installed, it's immediately corrupting my preferences file. After I uninstall it, delete the preferences file, and restart Premiere, it's fine.

If Cineform is installed, Premiere WILL NOT WORK, no matter the project.
Wade Spencer is offline   Reply With Quote
Old October 3rd, 2006, 04:04 PM   #24
CTO, CineForm Inc.
 
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,090
We completing a build now, yet these weird reports of the Premiere issue may delay it. Why a version that went through a public beta and then released for two weeks should suddenly have an issue has us scratching our heads. If it works on our test systems 4.2.2 will be posted today (with figures crossed.) For those having issues with 4.2.1, make sure you uninstall older CineForm tools before installing new software.
__________________
David Newman -- web: www.gopro.com
blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman
David Newman is offline   Reply With Quote
Old October 3rd, 2006, 05:42 PM   #25
Regular Crew
 
Join Date: Feb 2005
Location: Moscow, Russia
Posts: 53
I've installed 4.22 build 69 - special thanx to Tim Bucklin.
And should say everything works perfectly from now!!! (at least for me)
Go try it!
Anton Galimzyanov is offline   Reply With Quote
Old October 3rd, 2006, 05:50 PM   #26
CTO, CineForm Inc.
 
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,090
Thanks Anton,

hoping other will experience the same, however build 69 is not official yet (still have the wrong splash screen in that build.) Still looks like the official build will be ready today. I will post here when it is.
__________________
David Newman -- web: www.gopro.com
blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman
David Newman is offline   Reply With Quote
Old October 3rd, 2006, 06:45 PM   #27
CTO, CineForm Inc.
 
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,090
OK Aspect HD 4.2.2 build 69 is now posted, cosmetic splash screen bug is fixed. Now to determine if the other issues are gone as it was for Anton. It is still under the old link and file name "AspectHDv422b68dl060928.zip" as the guy who normally posts the build is out of the office today. So please download this again. Inside this zip file you will find the new version "AspectHD-4.2.2.69-Setup-Download.exe"

Please tell us how this goes.
__________________
David Newman -- web: www.gopro.com
blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman
David Newman is offline   Reply With Quote
Old October 3rd, 2006, 10:10 PM   #28
Major Player
 
Join Date: Dec 2005
Location: Natal, RN, Brasil
Posts: 900
It's working now

David, it's crazy, but I uninstalled Cineform Aspect 4.13 again, the third time, then this time opened a new project file after reinstalling the new 4.2.2.

Everything seemed normal, so I reopened a previous project file and only had to re-render the previous Cineform transitions and it worked flawlessly.

All is normal again...and looks good. Thanks for a great product.


Stephen Armour - ABE Prod. - Brazil
Stephen Armour is offline   Reply With Quote
Old October 3rd, 2006, 10:18 PM   #29
CTO, CineForm Inc.
 
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,090
What a relief. Thanks for the feedback. Now it seems we have a stable version we can get back to developing the next generation stuff.
__________________
David Newman -- web: www.gopro.com
blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman
David Newman is offline   Reply With Quote
Old October 3rd, 2006, 10:24 PM   #30
Major Player
 
Join Date: Sep 2005
Location: Pleasanton, CA
Posts: 258
Quote:
Originally Posted by David Newman
It is still under the old link and file name "AspectHDv422b68dl060928.zip" as the guy who normally posts the build is out of the office today. So please download this again. Inside this zip file you will find the new version "AspectHD-4.2.2.69-Setup-Download.exe"
I just now re-downloaded AspectHDv422b68dl060928.zip, but it does not contain AspectHD-4.2.2.69-Setup-Download.exe. Instead it contains AspectHD-4.2.1.67a-Setup-Purchase.exe.

Best,
Christopher

EDIT: I think my browser may have cached the previous copy. I used a different browser and was able to download the updated file.
Christopher Glaeser is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Cross-Platform Post Production Solutions > CineForm Software Showcase

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 02:31 AM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network