lost the "do not remove or you die" sticker! at DVinfo.net

Chris Tangey · October 15th, 2010, 06:25 AM

I've been experimenting with different velcro set ups on the back of the nanoflash and in the process have accidentally taken the round sticker off the back which said something like "if you take this sticker off you will be shot drawn and quartered and never be eligible for repair under warranty" or something.
Do nanoflash cut people some slack in these sort of situations? It is now unreadable due to the glue from the velcro tearing the ink off. After all, it is impossible to find a one size fits all mounting solution so people will inevitably have to experiment.

Dan Keaton · October 15th, 2010, 08:41 AM

Dear Chris,

I do not have one in front of me, but I think that the sticker says "Warranty Void if Removed".

We are a very customer friendly company. We will do what is right for the situation.

In order to achieve such high technology in such a small package, the nanoFlash is tightly packed.

As such, it requires expertise and experience to take on apart and get it back together right.

Thus, we want to discourage others from opening the case.

October 15th, 2010, 06:25 AM	#1
Chris Tangey Regular Crew Join Date: Mar 2007 Location: Alice Springs AU Posts: 187	lost the "do not remove or you die" sticker! I've been experimenting with different velcro set ups on the back of the nanoflash and in the process have accidentally taken the round sticker off the back which said something like "if you take this sticker off you will be shot drawn and quartered and never be eligible for repair under warranty" or something. Do nanoflash cut people some slack in these sort of situations? It is now unreadable due to the glue from the velcro tearing the ink off. After all, it is impossible to find a one size fits all mounting solution so people will inevitably have to experiment. __________________ https://vimeo.com/showcase/6068834 https://vimeo.com/286337121 http://vimeo.com/alicespringsfilmtv/skyfire

October 15th, 2010, 08:41 AM	#2
Dan Keaton Inner Circle Join Date: Dec 2002 Location: Augusta Georgia Posts: 5,421	Dear Chris, I do not have one in front of me, but I think that the sticker says "Warranty Void if Removed". We are a very customer friendly company. We will do what is right for the situation. In order to achieve such high technology in such a small package, the nanoFlash is tightly packed. As such, it requires expertise and experience to take on apart and get it back together right. Thus, we want to discourage others from opening the case. __________________ Dan Keaton Augusta Georgia