Why do my SD videos get stretched only on Facebook at DVinfo.net

Go Back   DV Info Net > Cross-Platform Post Production Solutions > Distribution Center > Flash / Web Video


Reply
 
Thread Tools Search this Thread
Old December 5th, 2009, 11:00 AM   #1
Regular Crew
 
Join Date: Dec 2006
Location: Montreal, Canada
Posts: 142
Why do my SD videos get stretched only on Facebook

I loaded this SD video on youtube, vimeo and Facebook, and only on Facebook the width gets squeezed/stretched by about 15-20% smaller, did anyone ever have this trouble?
I use internet explorer 8 and my file loaded is a SD 720x480 WMV file, also what is weird is that when I load an HD video on Facebook the ratio is ok, it's only with SD that I have this problem, I tried loading different formats but always the same result.

Here is the video on Vimeo, youtube and Facebook (open group/must have a FB profil) if you dont then just imagine the width squeezed 15-20% smaller


YouTube - test

FB test video | Facebook
Donald Blake is offline   Reply With Quote
Old December 5th, 2009, 01:44 PM   #2
Regular Crew
 
Join Date: Dec 2006
Location: Montreal, Canada
Posts: 142
Well seems like I answered my own question...

here's what I found out about my problem, it's not new and it seems to be an ongoing problem for Facebook, I've had this problem for a couple of years now, but I tought I was doing something wrong in the rendering or something, here's what Facebook has to say about it in the help section :


-Help CenterVideo: Bugs and Known Problems

-My video is playing in the wrong aspect ratio

-We are aware of this problem and currently working to fix it. Please note that re-uploading the video will not resolve this issue. If your video is not playing in the correct aspect ratio (e.g., it is stretched vertically), you can report this issue here :
Incorrect Video Aspect Ratio | Facebook

I will report my problem and see if it is resolved, I will post a reply later.

Thanks Donald
Donald Blake is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Cross-Platform Post Production Solutions > Distribution Center > Flash / Web Video

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 05:49 PM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network