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Sony HVR-A1 and HDR-HC Series
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Old June 16th, 2008, 05:59 PM   #1
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Sony HC1 Dirty Head Warnings - best head cleaner advice?

Hey guys,

I browsed through this subforum a bit going back a few months and didn't see anything on this:

I was importing some footage into my 15" 2.2ghz MacBook Pro C2D SR a couple weeks ago and was noticing that the footage was jumping. I was wondering if it was a) the camera, b) the tape or c) my computer. When I made my Quicktime exports of the vid, there were some slight jumps, but nothing too bad. I wondered about the tape because I had recorded over this tape quite a few times (I usually record and re record a few times before retiring the tape).

Then the other day, I saw a warning on the dirty tape heads show up on my screen.

I've had my Sony HC1 since spring 2006 when I bought it open box from Best Buy. In Fall, 2007, the tape mechanism broke so I had Sony Fix it and send it back. That's really the only history of maintenance on this camera. I've never got a head cleaner or anything.

Any suggestions?
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Shahryar Rizvi is offline   Reply With Quote
Old June 16th, 2008, 06:51 PM   #2
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Hello Shahryar

how much does it cost you for the repair? because my A1U is going to the doctor tommorow.
the tape mechanism (eject) don't work no more and there is a code c30 something on the screen.and an arrow that say eject tape.mechanism won't even come up.
All broke when I put the camera on a diet of Fuji and Maxell tapes.the problem had happen a few time but nothing serious.But this weekend I was far from correct shop and far from home and I had to buy tapes once at a gas station, the other in a drugstore.
The only tapes my camera like is Sony and Panasonic in two years never a problem with sony I use 2 or 3 cassette per week. but I have 8 broken cassette 4fuji 3maxell 1panasonic (always when I was in trouble)it put me in more trouble.

they call it stormy monday
Martin Labelle is offline   Reply With Quote
Old June 16th, 2008, 07:19 PM   #3
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Well you might attribute your head problems to the fact that Sony tapes use wet lube and most other brands use dry lube... Mixing tape brands is generally bad...

In the future I recommend using one tape brand and continuing to use it, especially if you don't know specifically what lubrication is being used in the tapes.

I stuck with Sony for mine, because it was a Sony camera :)
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Old June 16th, 2008, 09:35 PM   #4
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Quote:
Originally Posted by Shahryar Rizvi View Post
Hey guys,

I browsed through this subforum a bit going back a few months and didn't see anything on this:

I was importing some footage into my 15" 2.2ghz MacBook Pro C2D SR a couple weeks ago and was noticing that the footage was jumping. I was wondering if it was a) the camera, b) the tape or c) my computer. When I made my Quicktime exports of the vid, there were some slight jumps, but nothing too bad. I wondered about the tape because I had recorded over this tape quite a few times (I usually record and re record a few times before retiring the tape).

Then the other day, I saw a warning on the dirty tape heads show up on my screen.

I've had my Sony HC1 since spring 2006 when I bought it open box from Best Buy. In Fall, 2007, the tape mechanism broke so I had Sony Fix it and send it back. That's really the only history of maintenance on this camera. I've never got a head cleaner or anything.

Any suggestions?
I had the same problem, only without the dirty tape head warning. Get a head cleaning tape and run it in the camera for about 10 seconds and you should be good to go.
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Old June 16th, 2008, 10:34 PM   #5
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Quote:
Originally Posted by Joe Busch View Post
Well you might attribute your head problems to the fact that Sony tapes use wet lube and most other brands use dry lube... Mixing tape brands is generally bad...

In the future I recommend using one tape brand and continuing to use it, especially if you don't know specifically what lubrication is being used in the tapes.

I stuck with Sony for mine, because it was a Sony camera :)
Yep, I have gotten that advice before and since Day 1, I have always only stuck with the Sony blue label tapes - the Sony DVM-60 PR

Quote:
Originally Posted by Michael Krawchuk View Post
I had the same problem, only without the dirty tape head warning. Get a head cleaning tape and run it in the camera for about 10 seconds and you should be good to go.
cool, thanks. Any specific recommendations?
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Current Audio Equipment: two AT822 mics, Sony MZ-RH1, and KE-110CCR. What else should I get for short films and recording stand-up comedy? http://is.gd/kePy
Shahryar Rizvi is offline   Reply With Quote
Old June 16th, 2008, 10:40 PM   #6
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Quote:
Originally Posted by Martin Labelle View Post
Hello Shahryar

how much does it cost you for the repair? because my A1U is going to the doctor tommorow.
the tape mechanism (eject) don't work no more and there is a code c30 something on the screen.and an arrow that say eject tape.mechanism won't even come up.
All broke when I put the camera on a diet of Fuji and Maxell tapes.the problem had happen a few time but nothing serious.But this weekend I was far from correct shop and far from home and I had to buy tapes once at a gas station, the other in a drugstore.
The only tapes my camera like is Sony and Panasonic in two years never a problem with sony I use 2 or 3 cassette per week. but I have 8 broken cassette 4fuji 3maxell 1panasonic (always when I was in trouble)it put me in more trouble.

they call it stormy monday
Yikes, sorry to hear that Martin. At the time actually, I think sony screwed up and let me send it under warranty even though it was out of warranty. So luckily I paid nothing.

I know the labor runs out in 3 months time while the parts runs for 1 year after date of purchase and the cost should have been $250 for just the labor - if it was within 1 year of purchase that is. I was outside the year of warranty anyways.

Perhaps in the registration with the previous owner (I bought it open box from best buy - though it was in tip top shape with box, all parts/accessories, and everything still in plastic)... something went down a little screwy in the Sony system. Not sure, I didn't argue but if something happens to my HC1 again, I'm not sure I'd pay to get it fixed since it's value now is probably around the amount it would cost for the repair.
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Current Audio Equipment: two AT822 mics, Sony MZ-RH1, and KE-110CCR. What else should I get for short films and recording stand-up comedy? http://is.gd/kePy
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Old June 17th, 2008, 05:42 PM   #7
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Head cleaning tape

I use the sony head cleaning tape. here's a link to it.
http://www.bhphotovideo.com/c/produc..._Cassette.html
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Old June 18th, 2008, 03:34 PM   #8
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Originally Posted by Michael Krawchuk View Post
I use the sony head cleaning tape. here's a link to it.
http://www.bhphotovideo.com/c/produc..._Cassette.html
Thanks! I'll prob grab it from amazon to save a few bucks though:
http://www.amazon.com/Sony-DVM12CLD-.../dp/B0000632H7
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Current Audio Equipment: two AT822 mics, Sony MZ-RH1, and KE-110CCR. What else should I get for short films and recording stand-up comedy? http://is.gd/kePy
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Old June 19th, 2008, 07:26 AM   #9
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dirty heads

The Sony head cleaner above solved all my problems with both my HC7 and my Canon HV20 as I was suffering severe droputs on both cams. Shot over 20 hours since then with both cams, not a single hiccup.
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