DVD Burner Recognition Problems in PPro 2.0 at DVinfo.net

Hugh DiMauro · February 19th, 2006, 02:37 AM

Apparentlly Adobe PPro 2.0 admitedly has registry issues concerning CD/DVD burner recognition problems after the new Production Suite software is loaded onto your hard drive. After loading Adobe Production Suite, including PPro 2.0 (the newest Adobe upgrades), Windows XP no longer recognizes your CD/DVD drives. Here is an official link to the problem with the apparent cure:

http://www.adobe.com/support/techdocs/328585.html

HOWEVER. here are my concerns. Before I go monkeying around with my registry through regedit and remove and re-install the Production Suite at over 30 minutes a pop:

1) Does this registry edit work? Have others tried it with successful results?
2) Does it work with Window XP 64 bit edition?
3) Should I wait until Adobe has a downloadable fix?

I'm hoping Ed Smith, Steven Gotz or any other experienced user can shed some light on this. Thank you for your time and assistance.

Hugh

Hugh DiMauro · February 19th, 2006, 08:08 AM

I followed the specified link and followed the directions as per this link:

http://www.adobe.com/support/techdocs/328585.html

I actually got Windows XP 64 to finally recognize my DVD burner no problem. However, I still can't get Adobe Premiere Pro 2.0 to recognize my DVD burner. I still get the "no DVD Burner Detected" message when I try to export to DVD from the timeline. Anybody have any other suggestions for me? I am in a crunch right now.

Thanks,
Hugh

Hugh DiMauro · February 20th, 2006, 12:48 PM

Here's an update:

I spoke at length with Adobe techs via phone and here might be the issue:

1) Forget that Premiere Pro 2.0 doesn't work with the 64 bit OS. It was engineered to work optimally with 64 bit.

2) My regedit, specifically the IDE folder in regedit, does not show my DVD drive even though Windows shows it everywhere else. According to the tech, if the DVD drive does not show up under the IDE folder in regedit then PPro 2.0 won't find it either.

Here's the million dollar question:

How do I get the regedit IDE folder to show my DVD drive?

Timofei Youriev · February 28th, 2006, 01:29 PM

give me patch to your IDE folder i will try to find a solution (have same problem)

Hugh DiMauro · February 28th, 2006, 04:04 PM

Timofei:

I may have solved the problem. I have one more thing to do. I will return.

Timofei Youriev · March 1st, 2006, 10:52 AM

share what you've got so far

Hugh DiMauro · March 1st, 2006, 03:53 PM

Well, I switched back to the Windows XP Professional 32 bit operating system and now my INTERNAL DVD burner is recognized. However, now After Effects i shaving a problem with my Open GL 3d file!

DANG!

Timofei Youriev · March 1st, 2006, 04:19 PM

very helpfull, thanks adobe!

(just kiddin, you know i love you adobe)

Joshua Clarke · April 29th, 2007, 01:28 PM

I've been having burner not recognized issues as well. I went out, bought a new burner, believing the software would fix the problem. No dice. Read this thread and others similar, and would like to use the Adobe-advised process of editing my registry files. However, I have a slight problem. Under my 4D36E965... registry key there is no UpperFilters and LowerFilters lines. After some poking around, I've found folders under SYSTEM labeled ControlSet002, ControlSet003, and ControlSet004. In the ControlSet003, under its 4D36E965... key, I found the Upper and LowerFilters lines. Any suggestions on how to proceed?

February 19th, 2006, 02:37 AM	#1
Hugh DiMauro Trustee Join Date: Jun 2003 Location: Central Florida Posts: 1,205	DVD Burner Recognition Problems in PPro 2.0 Apparentlly Adobe PPro 2.0 admitedly has registry issues concerning CD/DVD burner recognition problems after the new Production Suite software is loaded onto your hard drive. After loading Adobe Production Suite, including PPro 2.0 (the newest Adobe upgrades), Windows XP no longer recognizes your CD/DVD drives. Here is an official link to the problem with the apparent cure: http://www.adobe.com/support/techdocs/328585.html HOWEVER. here are my concerns. Before I go monkeying around with my registry through regedit and remove and re-install the Production Suite at over 30 minutes a pop: 1) Does this registry edit work? Have others tried it with successful results? 2) Does it work with Window XP 64 bit edition? 3) Should I wait until Adobe has a downloadable fix? I'm hoping Ed Smith, Steven Gotz or any other experienced user can shed some light on this. Thank you for your time and assistance. Hugh __________________ Interesting, if true. And interesting anyway.

February 19th, 2006, 08:08 AM	#2
Hugh DiMauro Trustee Join Date: Jun 2003 Location: Central Florida Posts: 1,205	I Tried It And It Partially Worked HOWEVER... I followed the specified link and followed the directions as per this link: http://www.adobe.com/support/techdocs/328585.html I actually got Windows XP 64 to finally recognize my DVD burner no problem. However, I still can't get Adobe Premiere Pro 2.0 to recognize my DVD burner. I still get the "no DVD Burner Detected" message when I try to export to DVD from the timeline. Anybody have any other suggestions for me? I am in a crunch right now. Thanks, Hugh __________________ Interesting, if true. And interesting anyway.

February 20th, 2006, 12:48 PM	#3
Hugh DiMauro Trustee Join Date: Jun 2003 Location: Central Florida Posts: 1,205	Update Here's an update: I spoke at length with Adobe techs via phone and here might be the issue: 1) Forget that Premiere Pro 2.0 doesn't work with the 64 bit OS. It was engineered to work optimally with 64 bit. 2) My regedit, specifically the IDE folder in regedit, does not show my DVD drive even though Windows shows it everywhere else. According to the tech, if the DVD drive does not show up under the IDE folder in regedit then PPro 2.0 won't find it either. Here's the million dollar question: How do I get the regedit IDE folder to show my DVD drive? __________________ Interesting, if true. And interesting anyway.

February 28th, 2006, 01:29 PM	#4
Timofei Youriev Regular Crew Join Date: Dec 2005 Location: Brooklyn / USA / Russia Posts: 33	give me patch to your IDE folder i will try to find a solution (have same problem) __________________ russian in new york \| graphic designer \| filmmaker \| http://www.designkarma.com \| Sony HDR-HC1

February 28th, 2006, 04:04 PM	#5
Hugh DiMauro Trustee Join Date: Jun 2003 Location: Central Florida Posts: 1,205	Timofei: I may have solved the problem. I have one more thing to do. I will return. __________________ Interesting, if true. And interesting anyway.

March 1st, 2006, 10:52 AM	#6
Timofei Youriev Regular Crew Join Date: Dec 2005 Location: Brooklyn / USA / Russia Posts: 33	share what you've got so far __________________ russian in new york \| graphic designer \| filmmaker \| http://www.designkarma.com \| Sony HDR-HC1

March 1st, 2006, 03:53 PM	#7
Hugh DiMauro Trustee Join Date: Jun 2003 Location: Central Florida Posts: 1,205	My Operating System Well, I switched back to the Windows XP Professional 32 bit operating system and now my INTERNAL DVD burner is recognized. However, now After Effects i shaving a problem with my Open GL 3d file! DANG! __________________ Interesting, if true. And interesting anyway.

March 1st, 2006, 04:19 PM	#8
Timofei Youriev Regular Crew Join Date: Dec 2005 Location: Brooklyn / USA / Russia Posts: 33	very helpfull, thanks adobe! (just kiddin, you know i love you adobe) __________________ russian in new york \| graphic designer \| filmmaker \| http://www.designkarma.com \| Sony HDR-HC1

April 29th, 2007, 01:28 PM	#9
Joshua Clarke Regular Crew Join Date: Jul 2006 Location: Philadelphia, PA Posts: 88	I've been having burner not recognized issues as well. I went out, bought a new burner, believing the software would fix the problem. No dice. Read this thread and others similar, and would like to use the Adobe-advised process of editing my registry files. However, I have a slight problem. Under my 4D36E965... registry key there is no UpperFilters and LowerFilters lines. After some poking around, I've found folders under SYSTEM labeled ControlSet002, ControlSet003, and ControlSet004. In the ControlSet003, under its 4D36E965... key, I found the Upper and LowerFilters lines. Any suggestions on how to proceed? __________________ Section 1 Films