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Old February 5th, 2006, 02:14 PM   #1
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Join Date: Nov 2001
Location: Illinois
Posts: 888
canon e-mail

My response from Canon about a new GL3. I knew I wouldn't get much.

Dear Mr. Zimmerman:

Thank you for your inquiry. We value you as a Canon customer and
appreciate the opportunity to assist you with your Canon product
question.

At this moment there is no information available regarding a new product
announcement in this category. Please keep in mind, however, that Canon
continuously reviews its product lineup, and as new products are
introduced, existing models are often taken out of production. We
recommend you check our website (www.powershot.com) from time to time to
learn of new product announcements in the U.S. market.

We hope this information is helpful to you. Please feel free to contact
us again if you have any other questions or concerns regarding Canon
products.

Thank you for choosing Canon.

Sincerely,

XXXX
Technical Support Representative

Special Note: Certain issues are very difficult to resolve via email.
If your question remains unanswered after you have received this email,
you may call our special toll-free number for email customers with
unresolved issues and speak to a technician by dialing 1-866-261-9362,
Monday - Friday 8:00 a.m. - 12:00 midnight ET, and Saturday 10:00 a.m. -
8:00 p.m. ET (excluding holidays).

If you prefer to continue to communicate via email, reply to this
message and we will respond as quickly as possible.
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Old February 5th, 2006, 05:17 PM   #2
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Location: Mays Landing, NJ
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Heh, I'm sure that response is also useful when somebody asks if they're going to introduce a new copier, scanner, pair of binoculars or calculator :-) And also notice they direct you to their still camera website...
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Old February 5th, 2006, 07:00 PM   #3
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Join Date: Jul 2002
Location: Makati, Metro Manila
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The PMA at the end of Feb might be on their minds. Suggesting the still camera site might have been a gentle hint and/or innocent slip.

Try again after PMA, and see if they suggest another site when NAB is in the batter's box!
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Old February 6th, 2006, 04:20 AM   #4
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It is the first time they have done that come to think of it.
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