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Old January 1st, 2020, 12:28 AM   #1
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Canon C100 - No Image + Horizontal Lines

So, I turned on my C100 today to test some other equipment and the viewfinder had alternating colored lines along the bottom and black on the top. I last used it two weeks ago to shoot a live event. It's been snug in m y Pelican Case since.

The menus all function normally, but no matter what lens I use, I end up with the same thing. If I switch tie frame rate to 60i I get a fully black screen with moving horizontal green lines instead. Is my camera mysteriously dead? I will probably do a full camera reset next, followed by a firmware update.

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Old January 1st, 2020, 01:49 AM   #2
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Re: Canon C100 - No Image + Horizontal Lines

Camera reset and Firmware update had no effect. Erghghghafhfhghg.

Do sensors just crap out?

Looks like I'm going to need to send it to Canon. Happy New Year to me.
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Old January 5th, 2020, 07:31 AM   #3
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Re: Canon C100 - No Image + Horizontal Lines

Must be that year 2020 bug. :->

Andrew
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Old January 5th, 2020, 09:08 PM   #4
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Re: Canon C100 - No Image + Horizontal Lines

I ended up boxing up the cam and sending it to Canon. Now the waiting game begins. It sucks it was delivered on Saturday, but apparently they only accept deliveries on weekdays. :/
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Old January 8th, 2020, 08:10 PM   #5
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Re: Canon C100 - No Image + Horizontal Lines

Woohoo, replace main PCB board. $667.12 total bill.

Sigh.
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Old January 8th, 2020, 08:50 PM   #6
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Re: Canon C100 - No Image + Horizontal Lines

Could always be worse my friend, could always be worse.

Andrew
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Old January 15th, 2020, 11:16 PM   #7
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Re: Canon C100 - No Image + Horizontal Lines

Welllll, you had to say that.

They called today and apparently it's not the PCB board for $667 it's the CMOS Sensor assembly for $1077.
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Old January 16th, 2020, 12:00 AM   #8
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Re: Canon C100 - No Image + Horizontal Lines

Bahdum-tish! (rimshot)

"But wait, there's more!" :-)

Andrew
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