B&H A1 in stock!

Dave Perry · November 6th, 2006, 09:14 PM

I really must plug Zotz Digital, a DVInfo sponsor. We just ordered $15k worth of stuff from them and they were great. Much smaller outfit. I always get Brian on the phone. They were the first to have the XL H1s when they came out.

Bill Ritter · November 6th, 2006, 10:56 PM

I ordered mine 25 Sept and I got my tracking number today from B&H, supposed to arrive Wednesday.

Holly, when did you order yours?

Thanks,

Bill

Barry Gribble · November 7th, 2006, 07:44 AM

I have had nothing but good experiences with B&H - ordering, shipping, tracking, everything. The sales guy last time told me they have upwards of 400,000 items in their inventory and i was amazed... I've always come away from them feeling very cared-for.

Steven Glicker · November 7th, 2006, 09:27 AM

I ordered an A1 from B&H on Sunday when I saw they were in stock. The on-line Order-Status says 'Processing' (which I interpret as, "you're in the queue"). Have not heard anything from them yet (aside from automated email confirmation) and my credit card has not yet been charged although I did see somewhere on their site that they would charge my credit card before shipping (didn't think that was legal). I have had good experiences with them in the past.

From this thread it sounds like I might be in for a wait.

Pat Sipes · November 7th, 2006, 01:18 PM

I ordered one yesterday around noon and I received an email this morning saying it shipped today with tracking number.

Steven Glicker · November 7th, 2006, 04:01 PM

I got an email from B&H today requesting that I call their Verification Department. They said they want me to fax a copy of my Utility Bill. (I moved two months ago). Can't argue with that.

Holly Rognan · November 7th, 2006, 04:06 PM

Finally it got sent out. I am happy that I am getting the cam, but I am not happy at the service provided.

Andrew Ott · November 12th, 2006, 07:03 PM

Marc, have you received your camera from B&H yet? I put in the discount code, and I noticed that the product number was not a manufacturer number, but a B&H product number. This leads me to believe that it could be a grey-market camera. I'm wondering if it actually is just a discount number, or if it is an imported camera. The $200 off looks pretty nice, but wouldn't be justified if I could not get a US warranty.

Also- does anybody know if B&H offers an extended warranty?

Andrew Ott · November 14th, 2006, 09:06 PM

Anybody know about B&H? I would call them tonight but they're closed.

Henry Posner · November 19th, 2006, 03:01 PM

Quote:

Originally Posted by Holly Rognan

Finally it got sent out. I am happy that I am getting the cam, but I am not happy at the service provided.

Holly:
I am glad the camera's gotten to you and on behalf of B&H apologize for your inconvenience and frustration.

Don Palomaki · November 19th, 2006, 07:30 PM

Andrew: B&H is among the best of the mail oder photo/video houses. Nice showroom too if you ever get to NYC.

Don

Bill Pryor · November 19th, 2006, 08:13 PM

I know that occasionally somebody has a problem with B&H; it's probably inevitable with the volume they do. But I've been buying everything from a $20,000 camera to C-stands and memory cards for 6 or 7 years now, and the service has always been perfect. These cameras are probably selling like cheatsheets before a final exam for an MBA, and since they're fresh off the boat, there probably was some confusion within the store. I know that mine's on the truck headed this way--don'tcha love that UPS web tracking service.

Marc Young · November 22nd, 2006, 11:51 PM

Quote:

Originally Posted by Andrew Ott

Marc, have you received your camera from B&H yet? I put in the discount code, and I noticed that the product number was not a manufacturer number, but a B&H product number. This leads me to believe that it could be a grey-market camera.

Also- does anybody know if B&H offers an extended warranty?

I received a US camera with US warranty. It's the real deal.

For an extended warranty, you can buy a Mack warranty from B&H. When I lived close to the service center, that made sense. Now, I just take advantage of my credit card plan, which automatically doubles the manufacturer's warranty, up to one additional year. Thus, you can send it to Canon should the camera break down after their warranty period. This really works, since I have a repair job going on with an appliance purchased with a cc.

Andrew Ott · November 23rd, 2006, 11:06 AM

I'm getting the extra year of warranty, too, with my credit card company. Should be arriving any time.

Steve Nunez · November 23rd, 2006, 11:49 AM

How do you get the extra year warranty via credit card- do you have to call it in and register?

November 6th, 2006, 09:14 PM	#16
Dave Perry Major Player Join Date: Mar 2004 Location: Roanoke, VA Posts: 796	I really must plug Zotz Digital, a DVInfo sponsor. We just ordered $15k worth of stuff from them and they were great. Much smaller outfit. I always get Brian on the phone. They were the first to have the XL H1s when they came out. __________________ Dave Perry Cinematographer LLC Director of Photography • Editor • Digital Film Production • 540.915.2752 • daveperry.net

November 7th, 2006, 07:44 AM	#18
Barry Gribble Major Player Join Date: Aug 2003 Location: Los Angeles, CA Posts: 817	I have had nothing but good experiences with B&H - ordering, shipping, tracking, everything. The sales guy last time told me they have upwards of 400,000 items in their inventory and i was amazed... I've always come away from them feeling very cared-for. __________________ Barry Gribble Integral Arts, IMDB

November 19th, 2006, 07:30 PM	#26
Don Palomaki Wrangler Join Date: Sep 2001 Location: Northern VA Posts: 4,487	Andrew: B&H is among the best of the mail oder photo/video houses. Nice showroom too if you ever get to NYC. Don __________________ dpalomaki@dspalomaki.com

November 23rd, 2006, 11:49 AM	#30
Steve Nunez Trustee Join Date: Jan 2002 Location: Pembroke Pines, Florida Posts: 1,418	How do you get the extra year warranty via credit card- do you have to call it in and register? __________________ Steve Nunez-New York City www.stevenunez.com

November 6th, 2006, 10:56 PM	#17
Bill Ritter Regular Crew Join Date: Oct 2006 Location: Beavercreek, OH Posts: 93	I ordered mine 25 Sept and I got my tracking number today from B&H, supposed to arrive Wednesday. Holly, when did you order yours? Thanks, Bill

November 7th, 2006, 09:27 AM	#19
Steven Glicker Regular Crew Join Date: Nov 2006 Location: Austin, Texas Posts: 52	I ordered an A1 from B&H on Sunday when I saw they were in stock. The on-line Order-Status says 'Processing' (which I interpret as, "you're in the queue"). Have not heard anything from them yet (aside from automated email confirmation) and my credit card has not yet been charged although I did see somewhere on their site that they would charge my credit card before shipping (didn't think that was legal). I have had good experiences with them in the past. From this thread it sounds like I might be in for a wait.

November 7th, 2006, 01:18 PM	#20
Pat Sipes Regular Crew Join Date: Jun 2004 Posts: 26	I ordered one yesterday around noon and I received an email this morning saying it shipped today with tracking number.

November 7th, 2006, 04:01 PM	#21
Steven Glicker Regular Crew Join Date: Nov 2006 Location: Austin, Texas Posts: 52	I got an email from B&H today requesting that I call their Verification Department. They said they want me to fax a copy of my Utility Bill. (I moved two months ago). Can't argue with that.

November 7th, 2006, 04:06 PM	#22
Holly Rognan Major Player Join Date: Sep 2006 Location: Coalville America Posts: 244	Finally it got sent out. I am happy that I am getting the cam, but I am not happy at the service provided.

November 12th, 2006, 07:03 PM	#23
Andrew Ott Regular Crew Join Date: Oct 2006 Location: Austin, Texas Posts: 62	Marc, have you received your camera from B&H yet? I put in the discount code, and I noticed that the product number was not a manufacturer number, but a B&H product number. This leads me to believe that it could be a grey-market camera. I'm wondering if it actually is just a discount number, or if it is an imported camera. The $200 off looks pretty nice, but wouldn't be justified if I could not get a US warranty. Also- does anybody know if B&H offers an extended warranty?

November 14th, 2006, 09:06 PM	#24
Andrew Ott Regular Crew Join Date: Oct 2006 Location: Austin, Texas Posts: 62	Anybody know about B&H? I would call them tonight but they're closed.

November 19th, 2006, 08:13 PM	#27
Bill Pryor Contributor Join Date: Jan 2003 Location: Kansas City, MO Posts: 4,449	I know that occasionally somebody has a problem with B&H; it's probably inevitable with the volume they do. But I've been buying everything from a $20,000 camera to C-stands and memory cards for 6 or 7 years now, and the service has always been perfect. These cameras are probably selling like cheatsheets before a final exam for an MBA, and since they're fresh off the boat, there probably was some confusion within the store. I know that mine's on the truck headed this way--don'tcha love that UPS web tracking service.

November 23rd, 2006, 11:06 AM	#29
Andrew Ott Regular Crew Join Date: Oct 2006 Location: Austin, Texas Posts: 62	I'm getting the extra year of warranty, too, with my credit card company. Should be arriving any time.