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Canon XL H Series HDV Camcorders
Canon XL H1S (with SDI), Canon XL H1A (without SDI). Also XL H1.

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Old October 29th, 2007, 10:11 AM   #1
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disappearing hot pixels

I went to a concert the other night which featured a great Tango Quartet and some professional Tango dancers. I brought along my XLH1 and shot some random stuff during a class before the show, and later the dancers performing before an audience. When I returned home to view the footage, I notice two hot pixels (one of which appeared to be a block of 2-4 pixels) on the footage taken earlier in the evening. Alarmed, as I've never seen this on any video camera I've owned...I forwarded through to the later stuff (during which the camera had been switched off, restarted and gain adjusted)...and walah...no hot pixels on the later footage..

Anyone else ever see this...?
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Old October 29th, 2007, 11:26 AM   #2
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it is common for hot pixels only to be visible under high gain settings - hot pixels can be mapped out by Canon service
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Old October 29th, 2007, 01:24 PM   #3
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What's interesting was that the later footage, in fact, had a higher gain setting than the earlier stuff...and both areas of hot pixel had completely disappeared...
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Old October 29th, 2007, 01:59 PM   #4
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Could it have just been dust specks?

Anyway, clean the lens, put the lens cap on, crank the gain, and shoot a few seconds of behind-the-lens-cap-black video to see if it appears at max gain as P.R. alluded to.
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Old October 29th, 2007, 02:31 PM   #5
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nah...they were bright white pixels in two spots...one was quite bright...looking like a block of 2 or 4...the other was small, probably just one pixel. and both were very sharp. (Dust would be dark...or if flared...light, but would change with any zooming..possibly sharp at widest settings, but would blur and then disappear when zoomed in). these were in the same position (and sharpness) at all zoom levels...hot pixels. and then...no hot pixels.

I will be checking everything again, I just was curious if anyone else had seen this before...

Barry
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Old October 29th, 2007, 02:55 PM   #6
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Barry, I have seen this with my H1. I see 2 hot pixels from time to time. It is more often with gain at +6 and a a slowere shutter speed but they appear from time to time. One is blue and one is red. I have been contemplating sending it in to have these pixels mapped out but do not know what the charge would be.

Anyone have a rough idea what Canon would charge for this service?
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Old October 29th, 2007, 03:03 PM   #7
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Ha, Marty...I knew it would be you...

I think it's interesting....Mine popped up when my gain was at +6 as well...but when I increased it to +12 (after turning the camera off) they disappeared...which of course makes no sense...I'll report back if I see them again.

how sporadic has yours been?...I don't use my camera a lot...but I'm hoping this was just a one time event.BG
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Old October 29th, 2007, 03:22 PM   #8
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Off the top of my head I would say that I have seen it 3-4 times in the last year. I was testing a LetusXL the other day and it this adapter eats light for lunch. I was indoors so I stepped up the gain to +6 and I didn't see it. But when I pushed it to +12 they showed up. Then I stepped back down to +6 and they were visible still. All the way down to zero and I could barely make them out.

Later, when I started at 0 they were gone. Is is possible these things actually "heat" up when set to higher gain and then cool down? I wouldn't think so but I guess it is possible cause they aren't there, appear after gaining up and then linger.....hmmmm....
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Old October 29th, 2007, 03:42 PM   #9
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I'm just thinking of something...we had a bit of rain and tropical humidity that day (which is unusual here in Southern California, especially after a week of wildfires)...the room we were in was heated, but this was after a long walk across campus to the auditorium...I'm wondering if humidity was the culprit...and after I'd been in the room for 45minutes with the heater on...things dried out....

hmmm.
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Old November 6th, 2007, 12:03 AM   #10
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I too have rashes of hot pixels which come and go.

Has anyone had any success in getting Canon to fix this in their service department?

Harry
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Old November 9th, 2007, 03:44 AM   #11
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i took mine in to canon in irvine about a month ago for the exact same problem. it was $240 to map the pixels, they did a cleaning and firmware update. still pretty steep for something like that on a prosumer cam.
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Old November 9th, 2007, 06:27 AM   #12
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Thanks for the reply. I will send mine in to have the pixels mapped out. It's a pain in the neck. I have five scattered all over the screen which come and go, but I am supplying Canon with frame enlargements so, hopefully, they can locate them since, maddeningly, all pixels are working at the moment.

Harry.
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Old February 16th, 2008, 12:41 PM   #13
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I also see one hot pixel now and then. So annoying. I might ship mine to Canon as well. What a waste of money. Shouldn't happen.
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Old February 16th, 2008, 02:39 PM   #14
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Has anyone found any pattern to this yet? I have 2 of them that come and go. They are really not noticable unless shooting with +3 gain and a slower shutter speed and in a dark setting. I shot in California for a week in January and didn't see a single sign of them. Then, first time I go to shoot back here in Ohio, they pop up. And I can only see them in the viewfinder when I have peaking turned on otherwise I wouldn't have seen them until post on this project.


Bummer.
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Old February 16th, 2008, 03:58 PM   #15
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Interesting,....I had just posted this in the P&S Technik forum...

I had seen this for the first time last summer...using a 35mm adapter...and now...once again...the same pixel...

"We used the adapter 400 series....last week.

After the camera was "warm"...the same pixel that showed up last summer...showed up again. But with the standard 20x lens on...it doesn't.

We were shooting at 0 db in the studio. So...as folks have said...is this just a "feature" of using the adapter...and having the image "smooth"...compaired to a sharper image with the standard lens ?

Or should I have the camera sent back to Canon...to have them map the pixel ?

Thanks....and BTW...I'll post some shots of this...and a small video clip...
Footage looks great...and I used a Cook 18-100 zoom lens."



Some folks suggest that with the use of the 35mm adapter and lens....the contrast ratio may allow the pixel to be "seen". I only have been seeing this pixel when using this adapter...AND....only at 0db...NOT at a higher db setting.
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