Green frame with CineformHD output at DVinfo.net

Mark Weaver · October 11th, 2007, 09:49 PM

Has anyone else seen this. I rendered out a cineformHD file
and a complete green frame gets inserted. I have no idea
where it comes from, but obviously it doesn't work.

Any suggestions?

MBW

David Newman · October 11th, 2007, 10:06 PM

Try tech support as clearly that is not normal.

Mark Weaver · October 12th, 2007, 09:14 AM

David,
I have 3 tech support tickets open right now. Nothing seems to be
normal with this software. I opened this forum question just to get
an idea if anyone else has seen this. I will open another ticket, but
this is really frustrating.

* I can't create a DVD because there are artifacts and black frames in
the output.
* I can't create a cineformHD file because of artifacts and green frames.
I've also noticed a greening of the color(ticket open)
* In PPro I can't even play the whole 1 minute timeline because it randomly
chooses to freeze a frame. Not to mention the color shift and artifacts in
the preview window.
* I've had windows media player crash or freeze on a frame when I try
to view cineformHD files. (ticket open)
* HDLink works about 50% of the time. Otherwise it crashes.... (ticket open)

I not trying to be a pain, but I have tickets open with support, no solutions
right now and a project that is due next week. I'm really frustrated at the
apparent quality of the CineForm AspectHD. Everything just seems to be
broken...

Okay, sorry for the rant.... Just venting some frustration....

MBW

Carl Middleton · October 12th, 2007, 09:18 AM

As far as a media player, I would get Media Player Classic.

Much, much better program than WMP, and only 1 small file, and not prone to crashes or other annoying problems.

I've actually had footage glitches before that did NOT show up in premiere at all, but show up on export to tape, and managed to track them down using this program. It's also much more flexible as far as setting aspect ratio, etc etc. Unfortunately, that's the only problem you've listed that I have any advice for, wish I could help more!

Carl

Mark Weaver · October 12th, 2007, 10:46 AM

Carl,
Thanks for the info about the classic media player. I will
try and search for this program and get it installed. Hopefully
I'll be able to debug some of the issues.

Thanks.

MBW

Ray Bell · October 12th, 2007, 08:50 PM

Mark here you go...

http://www.free-codecs.com/download/...er_Classic.htm

Bob Hart · October 12th, 2007, 10:51 PM

This may be way off the true cause however here goes.

Sometimes, my copy of Premiere Pro 2 will play to the end of the timeline then step forward one frame into black. When the hext clip is inserted, this black frame will remain.

It is not always obvious on subsequent playback unless you have used a crossfade transition when it sticks out like a poisoned thumb.

My normal practice now is to make sure I check the timeline monitor screen, work with the timeline itself expanded, periodically check for gaps, also step back one or two frames into the previous clip when inserting.

Of course there is an added chore of cleaning all the tiny trims off the end of the timeline at job's completion for the session.

Mark Weaver · October 14th, 2007, 11:06 PM

Bob,
Thanks for your suggestion, but the issue that I'm seeing is slightly
different. When I originally saw it I was hoping I did something stupid
like a gap in the footage. Alas, on closer inspection, the frame is during
a clip.... I have filed a ticket and have been working with support...
Hopefully this will be resolved soon.

Thanks for your thoughts!

MBW

Marty Hudzik · October 17th, 2007, 09:26 AM

I do no thave all the issues that you have, however I have seen the "random green frame" glitch on a few occasions. Usually it is after the entire project is finished and I render it out. They magically appear on the final CF render but are not in the timeline or the preview.

Because of time constraints I had to delete these individual frames from the final movie. Nobody but me noticed. Doesn't happen a lot but I have seen it 3-4 times.

Good Luck.

Mark Leonard · October 17th, 2007, 09:43 PM

I've also had that weird green frame thing as well on several different projects. I really dont remember what I did to resolve, but for some reason I think I just deleted the clips that had the errant frames. however once I graduated to prospect, I havent seen it a single time.

dont give up on aspect yet, it's better to have than to have not. but with all those issues I can see where the frustration would come from. are there any other bugs in ur pc (corrupted software, bad hard drive) that may be leading to these issues? post your entire workflow/settings so maybe some pointers can be thrown your way to work out the issues.

Carl Middleton · October 18th, 2007, 09:39 AM

Quote:

Originally Posted by Carl Middleton

As far as a media player, I would get Media Player Classic.

Much, much better program than WMP, and only 1 small file, and not prone to crashes or other annoying problems.

At least, until it put me thru the wringer and VLC Media Player bailed me out yesterday. Just goes to show... any piece of software/hardware that you've been able to trust for 5+ years does not mean you can rely on it tomorrow!

C

Jon Jaschob · October 18th, 2007, 05:22 PM

Are you rendering footage with FX on them?
I have noticed I get a green frame if I render with a non RT FX over or under a CF FX. My fix is to apply each FX one at a time, then render to cfavi, then add next FX, render to cfavi, etc. I normally don't get green frames using just CF FX.
Jon

October 11th, 2007, 09:49 PM	#1
Mark Weaver Tourist Join Date: Oct 2007 Location: Phoenix, AZ Posts: 4	Green frame with CineformHD output Has anyone else seen this. I rendered out a cineformHD file and a complete green frame gets inserted. I have no idea where it comes from, but obviously it doesn't work. Any suggestions? MBW

October 11th, 2007, 10:06 PM	#2
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Try tech support as clearly that is not normal. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

October 12th, 2007, 10:51 PM	#7
Bob Hart Inner Circle Join Date: Dec 2003 Location: PERTH. W.A. AUSTRALIA. Posts: 4,476	This may be way off the true cause however here goes. Sometimes, my copy of Premiere Pro 2 will play to the end of the timeline then step forward one frame into black. When the hext clip is inserted, this black frame will remain. It is not always obvious on subsequent playback unless you have used a crossfade transition when it sticks out like a poisoned thumb. My normal practice now is to make sure I check the timeline monitor screen, work with the timeline itself expanded, periodically check for gaps, also step back one or two frames into the previous clip when inserting. Of course there is an added chore of cleaning all the tiny trims off the end of the timeline at job's completion for the session. Last edited by Bob Hart; October 12th, 2007 at 10:52 PM. Reason: error

October 18th, 2007, 05:22 PM	#12
Jon Jaschob Major Player Join Date: Oct 2005 Posts: 232	Green Frames Are you rendering footage with FX on them? I have noticed I get a green frame if I render with a non RT FX over or under a CF FX. My fix is to apply each FX one at a time, then render to cfavi, then add next FX, render to cfavi, etc. I normally don't get green frames using just CF FX. Jon

October 12th, 2007, 09:14 AM	#3
Mark Weaver Tourist Join Date: Oct 2007 Location: Phoenix, AZ Posts: 4	David, I have 3 tech support tickets open right now. Nothing seems to be normal with this software. I opened this forum question just to get an idea if anyone else has seen this. I will open another ticket, but this is really frustrating. * I can't create a DVD because there are artifacts and black frames in the output. * I can't create a cineformHD file because of artifacts and green frames. I've also noticed a greening of the color(ticket open) * In PPro I can't even play the whole 1 minute timeline because it randomly chooses to freeze a frame. Not to mention the color shift and artifacts in the preview window. * I've had windows media player crash or freeze on a frame when I try to view cineformHD files. (ticket open) * HDLink works about 50% of the time. Otherwise it crashes.... (ticket open) I not trying to be a pain, but I have tickets open with support, no solutions right now and a project that is due next week. I'm really frustrated at the apparent quality of the CineForm AspectHD. Everything just seems to be broken... Okay, sorry for the rant.... Just venting some frustration.... MBW

October 12th, 2007, 09:18 AM	#4
Carl Middleton Major Player Join Date: Sep 2007 Location: Fernandina Beach, FL Posts: 562	As far as a media player, I would get Media Player Classic. Much, much better program than WMP, and only 1 small file, and not prone to crashes or other annoying problems. I've actually had footage glitches before that did NOT show up in premiere at all, but show up on export to tape, and managed to track them down using this program. It's also much more flexible as far as setting aspect ratio, etc etc. Unfortunately, that's the only problem you've listed that I have any advice for, wish I could help more! Carl

October 12th, 2007, 10:46 AM	#5
Mark Weaver Tourist Join Date: Oct 2007 Location: Phoenix, AZ Posts: 4	Carl, Thanks for the info about the classic media player. I will try and search for this program and get it installed. Hopefully I'll be able to debug some of the issues. Thanks. MBW

October 12th, 2007, 08:50 PM	#6
Ray Bell Regular Crew Join Date: Nov 2004 Posts: 1,414	Mark here you go... http://www.free-codecs.com/download/...er_Classic.htm

October 14th, 2007, 11:06 PM	#8
Mark Weaver Tourist Join Date: Oct 2007 Location: Phoenix, AZ Posts: 4	Bob, Thanks for your suggestion, but the issue that I'm seeing is slightly different. When I originally saw it I was hoping I did something stupid like a gap in the footage. Alas, on closer inspection, the frame is during a clip.... I have filed a ticket and have been working with support... Hopefully this will be resolved soon. Thanks for your thoughts! MBW

October 17th, 2007, 09:26 AM	#9
Marty Hudzik Trustee Join Date: Jul 2004 Location: Canton, Ohio Posts: 1,771	I do no thave all the issues that you have, however I have seen the "random green frame" glitch on a few occasions. Usually it is after the entire project is finished and I render it out. They magically appear on the final CF render but are not in the timeline or the preview. Because of time constraints I had to delete these individual frames from the final movie. Nobody but me noticed. Doesn't happen a lot but I have seen it 3-4 times. Good Luck.

October 17th, 2007, 09:43 PM	#10
Mark Leonard Regular Crew Join Date: Aug 2006 Location: Mobile, Alabama Posts: 166	I've also had that weird green frame thing as well on several different projects. I really dont remember what I did to resolve, but for some reason I think I just deleted the clips that had the errant frames. however once I graduated to prospect, I havent seen it a single time. dont give up on aspect yet, it's better to have than to have not. but with all those issues I can see where the frustration would come from. are there any other bugs in ur pc (corrupted software, bad hard drive) that may be leading to these issues? post your entire workflow/settings so maybe some pointers can be thrown your way to work out the issues.