Green video at DVinfo.net

Alex Raskin · August 13th, 2008, 09:13 PM

Rendered video as Cineform High HD, 1080p 29.97

Video plays in Elecard or VDub just fine

However, upon import into AE, the entire video looks like a green canvas.

??

I have Prospect HD 3.7.0b build 174 installed. Also tried beta that is 3.7.1a, same result.

David Newman · August 13th, 2008, 10:33 PM

Please submit a report to support. Does it mater what mode 8, 16 or 32-bit.

Alex Raskin · August 14th, 2008, 06:56 AM

AE7 on win x64 Pro.

Modes 8-bit and 16-bit produce green video when file is imported into comp.

Mode 32-bit makes black video.

(entire timeline is either green or black.)

Also, sometimes PHD recognized MP4 files as compatible for conversion, and sometimes it does not. Strange.

Is there an earlier build maybe that does not exhibit these issues?

Or should I try to uninstall CFHD completely - how to ensure this? - and then reinstall it?

Alex Raskin · August 14th, 2008, 07:01 AM

Another thing: Windows Media Encoder 9 x64 edition cannot see any of the CFHD files (even the ones that can be imported into AE) - it fails with error

"One or more codecs required to open this content could not be found (0xc00D1B82)"

NOTE

This issue has been fixed by uninstalling WMV Encoder x64 edition, and installing a regular x32bit edition instead.

Alex Raskin · August 14th, 2008, 07:11 AM

Quote:

Originally Posted by David Newman

Does it mater what mode 8, 16 or 32-bit.

Now I think I see the pattern.

All files captured Live from HD-SDI or HDMI cams; and all files Converted from MP4 files - can be imported into both PPro 2.0 and AE 7 and are processing fine.

However, once I render out of AE (same settings as capture, by the way - Cineform High HD), these rendered files cannot be recognized by either AE or PPro.

But they are viewed and played fine by Elecard and by VDub.

I was able to resize such rendered file to 1280x720 (from the original 1920x1080) in VDub, and the scaled down version still is not showing in AE (all black no matter what bit mode), but is playable fine in Elecard and VDub.

Surely this is not a standard behavior - I do need file round-trip from-to AE and PPro...

David Newman · August 14th, 2008, 08:36 AM

I hope you are reporting this to support.

Alex Raskin · August 14th, 2008, 09:31 AM

Quote:

Originally Posted by David Newman

I hope you are reporting this to support.

Not yet - let me see more clearly what is going on here first...

New info: the same CFHD file that displays as green or black on x64 Win machine in AE, can be correctly imported into the same version of AE 7 on another machine that is a regular Win XP Pro (32 bit) system.

So then it's not the fault of CFHD?

Alex Raskin · August 14th, 2008, 10:27 PM

Incredibly, this issue is apparently related to the length of the video (or maybe to the fact that a part of it is somehow damaged.)

Here's what I did:

1. Used CFRepair on the video (14 min long) that could not be imported into AE. CFRepair utility hanged at 82%.

2. Since the video is about 25000 frames long, it looked to me like maybe there's some index damage around 20500. So I dropped this video into VDub, (which never had a problem with it anyway) and clicked "Check video stream for errors". VDub scanned the video and did not see any errors.

3. Then I cut the video down to 18000 frames using VDub. Guess what. The resulting video did import into AE 7 just fine!

Does this give any indication of what is going on?

Alex Raskin · August 17th, 2008, 08:32 AM

Looks like I have a fix for AE 7, but not for PPRo yet.

I just renamed the file CFHDIO.aex in Plug-ins directory of AE 7.

After that, *all* Cineform files, including Ae-rendered ones that faulted before, can be successfully imported into AE 7.

Now, I'm still having issues with PPRo - same thing, AE-rendered files cannot be imported.

On import, they look like sound-less, and frame is either black or it shows one (random?) video frame throughout the length of video. The length of the offending file is 16min.

Again, this is on x64 Win XP Pro machine.

I found the file C\Windows\SysWOW64\CFHD.dll and thought maybe I could rename it and fix PPro that way, but if I do so, it kills AE import altogether with error "can't find AVI component".

So... how to fix PPro import?

George Kroonder · August 17th, 2008, 01:34 PM

Have you e-mailed support yet? The forums are not really the best place to support individual problems. Since no other users have sounded in it seems not that common.

George/

Alex Raskin · August 17th, 2008, 01:54 PM

Yes I did submit this issue to Cineform support a few days ago.

George Kroonder · August 17th, 2008, 03:43 PM

Be sure to let us know what the solution was; love to know how this saga ends ;-)

George/

Alex Raskin · August 20th, 2008, 05:50 PM

OK, here's the fix provided by the venerable Cineform support... namely by Jake:

- leave CFHDIO.aex alone in AE plug-ins directory (do not rename/delete it as I suggested)

- when rendering out of AE, do NOT use "Video for Windows" format with Cineform codec output. Rather, use "Cineform AVI" output format with Cineform codec output.

That's it!

Using VfW output module in AE caused rendered files not to be useable on re-import back to PPro or AE.

Thanks Jake and Cineform! Very determined and effective support, as always!

August 13th, 2008, 09:13 PM	#1
Alex Raskin Trustee Join Date: Sep 2003 Posts: 1,435	Green video Rendered video as Cineform High HD, 1080p 29.97 Video plays in Elecard or VDub just fine However, upon import into AE, the entire video looks like a green canvas. ?? I have Prospect HD 3.7.0b build 174 installed. Also tried beta that is 3.7.1a, same result.

August 13th, 2008, 10:33 PM	#2
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Please submit a report to support. Does it mater what mode 8, 16 or 32-bit. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

August 14th, 2008, 07:01 AM	#4
Alex Raskin Trustee Join Date: Sep 2003 Posts: 1,435	WMV Encoder error Another thing: Windows Media Encoder 9 x64 edition cannot see any of the CFHD files (even the ones that can be imported into AE) - it fails with error "One or more codecs required to open this content could not be found (0xc00D1B82)" NOTE This issue has been fixed by uninstalling WMV Encoder x64 edition, and installing a regular x32bit edition instead. Last edited by Alex Raskin; August 14th, 2008 at 07:44 AM.

August 14th, 2008, 08:36 AM	#6
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	I hope you are reporting this to support. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

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August 14th, 2008, 06:56 AM	#3
Alex Raskin Trustee Join Date: Sep 2003 Posts: 1,435	AE7 on win x64 Pro. Modes 8-bit and 16-bit produce green video when file is imported into comp. Mode 32-bit makes black video. (entire timeline is either green or black.) Also, sometimes PHD recognized MP4 files as compatible for conversion, and sometimes it does not. Strange. Is there an earlier build maybe that does not exhibit these issues? Or should I try to uninstall CFHD completely - how to ensure this? - and then reinstall it?

August 14th, 2008, 10:27 PM	#8
Alex Raskin Trustee Join Date: Sep 2003 Posts: 1,435	Incredibly, this issue is apparently related to the length of the video (or maybe to the fact that a part of it is somehow damaged.) Here's what I did: 1. Used CFRepair on the video (14 min long) that could not be imported into AE. CFRepair utility hanged at 82%. 2. Since the video is about 25000 frames long, it looked to me like maybe there's some index damage around 20500. So I dropped this video into VDub, (which never had a problem with it anyway) and clicked "Check video stream for errors". VDub scanned the video and did not see any errors. 3. Then I cut the video down to 18000 frames using VDub. Guess what. The resulting video did import into AE 7 just fine! Does this give any indication of what is going on?

August 17th, 2008, 08:32 AM	#9
Alex Raskin Trustee Join Date: Sep 2003 Posts: 1,435	Looks like I have a fix for AE 7, but not for PPRo yet. I just renamed the file CFHDIO.aex in Plug-ins directory of AE 7. After that, all Cineform files, including Ae-rendered ones that faulted before, can be successfully imported into AE 7. Now, I'm still having issues with PPRo - same thing, AE-rendered files cannot be imported. On import, they look like sound-less, and frame is either black or it shows one (random?) video frame throughout the length of video. The length of the offending file is 16min. Again, this is on x64 Win XP Pro machine. I found the file C\Windows\SysWOW64\CFHD.dll and thought maybe I could rename it and fix PPro that way, but if I do so, it kills AE import altogether with error "can't find AVI component". So... how to fix PPro import?

August 17th, 2008, 01:34 PM	#10
George Kroonder Major Player Join Date: Jan 2008 Location: Utrecht, NL \| Europe 3rd Rock from the Sun Posts: 612	Have you e-mailed support yet? The forums are not really the best place to support individual problems. Since no other users have sounded in it seems not that common. George/

August 17th, 2008, 01:54 PM	#11
Alex Raskin Trustee Join Date: Sep 2003 Posts: 1,435	Yes I did submit this issue to Cineform support a few days ago.

August 17th, 2008, 03:43 PM	#12
George Kroonder Major Player Join Date: Jan 2008 Location: Utrecht, NL \| Europe 3rd Rock from the Sun Posts: 612	Be sure to let us know what the solution was; love to know how this saga ends ;-) George/

August 20th, 2008, 05:50 PM	#13
Alex Raskin Trustee Join Date: Sep 2003 Posts: 1,435	OK, here's the fix provided by the venerable Cineform support... namely by Jake: - leave CFHDIO.aex alone in AE plug-ins directory (do not rename/delete it as I suggested) - when rendering out of AE, do NOT use "Video for Windows" format with Cineform codec output. Rather, use "Cineform AVI" output format with Cineform codec output. That's it! Using VfW output module in AE caused rendered files not to be useable on re-import back to PPro or AE. Thanks Jake and Cineform! Very determined and effective support, as always!