WARNING: Do Not Install Current NEO HDV

[Marc Salvatore]

I just went from:

Neo HDV 3.3.1.169

To

Neo HDV 3.4.1.179

And IT COMPLETELY BROKE ALL MY PROJECTS. The black levels are completely screwed up now. I've been working on the same NEO projects in Sony Vegas for months carefully keeping within the Studio RGB (16-235) workflow. Now all of the my NEO files show up as computer RGB (0-255).

I just ran a test on another computer that did not have NEO installed yet. I first installed the earlier version Neo HDV 3.3.1.169 and black levels were fine. Then I installed the current version Neo HDV 3.4.1.179 and black levels were are screwed up. The problem is that no matter what I do trying to unistall NEO, clean the registry etc. I cannot get back to the earlier version of NEO. It install fine but levels are still screwed up and when I go to render as in Vegas it shows the latest codec (v3.9.6) as opposed to (v3.8.2). At this point I am comtemplating an entire re-install with time I do not have. This is really lame and should have been caught prior to release.

[David Newman]

Hey, follow up on your other post, I have provided a solution for you.

[Marc Salvatore]

David,

Thank you for the quick response. The problem is that I have already ran an evaulation of NEO HD on this computer and so I get the "sorry your evaluation period is over". I tried opening Vegas anyways with Neo HD installed and the options are greyed out in the render as box and more important the clip levels are still bad.

Any other ideas? I've already wasted most of the day with this and I'm on a major deadline.

Thanks, Marc

[Marc Salvatore]

NEO is fixed with the latest version. Thank you Cineform for the great product and prompt customer service.

Marc