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February 11th, 2009, 05:12 PM
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#1 |
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Major Player
Join Date: Jun 2007
Location: Medford, OR
Posts: 351
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Security Key problem
A few days ago I deactivated my NEO on one machine (following the Cineform instructions) in order to install on another. The problem is that on my deactivated machine everytime I start Sony Vegas, DVD Architect or AE I get a key required error. It's not a big deal in Vegas because I can just cancel it but AE is an endless loop of key required messages regardless of how many times I try to cancel. I had to Ctrl-Alt-Delete and cannot use AE.
Do I need to file a ticket? Thanks, Marc |
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February 11th, 2009, 05:50 PM
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#2 |
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CTO, CineForm Inc.
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,095
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Uninstall. De-activion haven't removed the components your tools are still trying to use.
__________________
David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman |
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February 12th, 2009, 01:09 AM
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#3 |
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Major Player
Join Date: Jun 2007
Location: Medford, OR
Posts: 351
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That solved the problem for AE. Vegas stills gives me an error but I can cancel no problem. Thank you.
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