Anyone have trouble with the importer, or is my footage corrupt?

Craig Irving · April 23rd, 2009, 10:06 PM

http://www.sendspace.com/file/k8yk53

I hope I followed your instructions correctly because I am using VirtualDub for the first time. I check "Direct Stream Copy" choose in/out points, and then choose "Save Segmented AVI" ?

David Newman · April 23rd, 2009, 10:27 PM

That should be fine, even the "Save as AVI..." works with in and out points. Something really short, less than 10MB is fine.

Craig Irving · April 23rd, 2009, 10:31 PM

Did that SendSpace link work for you? It's a public link you should be able to download quickly from.

Thanks for your help, you've been awesome.

David Newman · April 23rd, 2009, 10:48 PM

I missed the link in the last post, got it now. Unfortunately it is working fine here. I'll take that file into the office tomorrow and re-test with Vista 64. This has me puzzled, bugs are so much easier when they fail everywhere. One other possible factor, I'm running CS4 4.1 beta -- it is nicer. So I have things to try tomorrow.

Craig Irving · April 23rd, 2009, 10:53 PM

Thanks David. I appreciate you looking into this.
I filed a trouble-ticket this morning as well, but I hadn't heard back.

So I'm happy you had some time to look into it tonight.

David Newman · April 23rd, 2009, 11:01 PM

Not surprising, I'm the only one back from the show.

Craig Irving · April 26th, 2009, 01:47 PM

Awesome. I got it working!

I guess it's most likely it was a PC issue, and not a Cineform bug. Though, I appreciate your advice and troubleshooting.

Today I reformatted, installed Windows 7 Release Candidate (Build 7100), installed CS4, and the Prospect 4 beta.... works like a charm!

All my clips import entirely, and all my clips in my sequences work 100%.

Hope that helps, and offers encouragement to those wanting to try Windows 7 now that the Release Candidate is out.

April 23rd, 2009, 10:27 PM	#17
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	That should be fine, even the "Save as AVI..." works with in and out points. Something really short, less than 10MB is fine. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

April 23rd, 2009, 10:48 PM	#19
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	I missed the link in the last post, got it now. Unfortunately it is working fine here. I'll take that file into the office tomorrow and re-test with Vista 64. This has me puzzled, bugs are so much easier when they fail everywhere. One other possible factor, I'm running CS4 4.1 beta -- it is nicer. So I have things to try tomorrow. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

April 23rd, 2009, 11:01 PM	#21
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Not surprising, I'm the only one back from the show. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

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April 23rd, 2009, 10:06 PM	#16
Craig Irving Major Player Join Date: Jun 2006 Location: Toronto Posts: 539	http://www.sendspace.com/file/k8yk53 I hope I followed your instructions correctly because I am using VirtualDub for the first time. I check "Direct Stream Copy" choose in/out points, and then choose "Save Segmented AVI" ?

April 23rd, 2009, 10:31 PM	#18
Craig Irving Major Player Join Date: Jun 2006 Location: Toronto Posts: 539	Did that SendSpace link work for you? It's a public link you should be able to download quickly from. Thanks for your help, you've been awesome.

April 23rd, 2009, 10:53 PM	#20
Craig Irving Major Player Join Date: Jun 2006 Location: Toronto Posts: 539	Thanks David. I appreciate you looking into this. I filed a trouble-ticket this morning as well, but I hadn't heard back. So I'm happy you had some time to look into it tonight.

April 26th, 2009, 01:47 PM	#22
Craig Irving Major Player Join Date: Jun 2006 Location: Toronto Posts: 539	Awesome. I got it working! I guess it's most likely it was a PC issue, and not a Cineform bug. Though, I appreciate your advice and troubleshooting. Today I reformatted, installed Windows 7 Release Candidate (Build 7100), installed CS4, and the Prospect 4 beta.... works like a charm! All my clips import entirely, and all my clips in my sequences work 100%. Hope that helps, and offers encouragement to those wanting to try Windows 7 now that the Release Candidate is out.